What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
105 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

WatchGuard AuthPoint

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
105 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Hypersocket

HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
Craig Lockley | TrustRadius Reviewer

WatchGuard AuthPoint

I wouldn't recommend going with this solution. [WatchGuard AuthPoint is a] terrible product, hard to deploy, lack of decent management, lack of push notification, lack of integration and just poor UI and user experience. The alternative options are way better, user friendly, powerful, features with integration, control and easier management
Anonymous | TrustRadius Reviewer

Pros

Hypersocket

  • Self service password resets
  • Ability to synchronize a primary account password with secondary accounts
  • Flexibility and intuitivness
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

  • Multiple options for 2FA - you can have pushes sent to your phone, a constantly refreshing OTP, or a QR code scanner.
  • Security for MFA - you are able to set up additional security on the tokens that you use, either through additional security codes or biometrics so that if your phone is compromised, there is an additional layer of security for that token.
  • Easy to install - Takes less then 30 seconds to install, and is not specific to computers, so it can be rolled out across an entire organization easily.
Anonymous | TrustRadius Reviewer

Cons

Hypersocket

  • Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
  • Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
  • This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.
Craig Lockley | TrustRadius Reviewer

WatchGuard AuthPoint

  • We would like to see easier guides for integration with products more commonly found in smaller companies. Perhaps videos showing how to set up for example 2factor with Office 365, which is a common request.
  • A more advanced ability to backup and restore tokens on mobiles above and beyond what is present at the moment.
  • Ability to use push and OTP with the WatchGuard SSLVPN.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Hypersocket

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 9.1
Based on 3 answers
We can no longer imagine working without AuthPoint.
It is simple and with push tokens much easier than rsa and other products on the market. It is very secure and gives us good installation options.
Oliver Mark | TrustRadius Reviewer

Usability

Hypersocket

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.3
Based on 15 answers
They offer an easy to use app for iOS and Android, and also a hardware token in the event that a user is not able to use their device. This means that it’s able to be used by any user any time, no excuses.AuthPoint has obviously had security and ease of use in their business objectives since day 1.
Anonymous | TrustRadius Reviewer

Support Rating

Hypersocket

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 9.1
Based on 43 answers
WatchGuard support has also been excellent in my experience. I have never had requests that have taken a long time to be answered or had to been sent to multiple techs to resolve the issue. Their KB articles can pretty much solve most of your questions should you need to reference them, but I know their tech support can get you a resolution if you need to leverage them as well.
Tyler Fannon | TrustRadius Reviewer

Implementation Rating

Hypersocket

No score
No answers yet
No answers on this topic

WatchGuard AuthPoint

WatchGuard AuthPoint 8.6
Based on 3 answers
Send out an email beforehand to the users to make sure they know that there will be an email and what app to get installed on their phones
Mike Smith | TrustRadius Reviewer

Alternatives Considered

Hypersocket

Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
Anonymous | TrustRadius Reviewer

WatchGuard AuthPoint

Although some of the applications have overlapping features, none of the other management and or security solutions that we have used or evaluated are similar enough to AuthPoint to draw any meaningful comparisons.
Scott Morin | TrustRadius Reviewer

Return on Investment

Hypersocket

  • As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
  • There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
  • It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.
Craig Lockley | TrustRadius Reviewer

WatchGuard AuthPoint

  • ROI on security products is difficult to measure, but a compromised account could obviously be disastrous.
  • AuthPoint mostly gives us peace of mind.
  • The only remotely negative impact is that this does require some user training. Users must understand the danger of approving notifications they aren't certain they initiated themselves.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Hypersocket

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

WatchGuard AuthPoint

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison