iApplicants vs. SmartRecruiters

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iApplicants
Score 5.0 out of 10
N/A
iApplicants is a cloud-based ATS that offers batch or mass communication with potential candidates via multiple channels, resume parsing, and data management. This particular platform is sought and used by small to midsize companies and is offered on a flexible payment schedule.
$800
per year
SmartRecruiters
Score 7.9 out of 10
N/A
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
$0
per month
Pricing
iApplicantsSmartRecruiters
Editions & Modules
ATS
$800.00
per year
Corporate
Varies, per FTE
Billed annually
Global
Varies, per FTE
Billed annually
SmartStart
Free
up to 10 active job postings
Offerings
Pricing Offerings
iApplicantsSmartRecruiters
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$1,000
Additional DetailsThe software subscription is determined by the number of full time employees in your company. A one time cost to set up software, including customizations, integrations, data migration and training.
More Pricing Information
Features
iApplicantsSmartRecruiters
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
iApplicants
8.4
3 Ratings
5% above category average
SmartRecruiters
8.3
127 Ratings
4% above category average
Job Requisition Management9.01 Ratings9.2109 Ratings
Company Website Posting7.03 Ratings9.7114 Ratings
Publish to Social Media8.02 Ratings7.6112 Ratings
Job Search Site Posting6.03 Ratings8.1116 Ratings
Customized Application Form8.03 Ratings8.7104 Ratings
Resume Management8.02 Ratings7.7119 Ratings
Duplicate Candidate Prevention7.42 Ratings8.0114 Ratings
Candidate Search8.62 Ratings8.4122 Ratings
Applicant Tracking9.03 Ratings9.4126 Ratings
Collaboration10.01 Ratings8.2117 Ratings
Task Creation and Delegation8.01 Ratings9.197 Ratings
Email Templates9.42 Ratings8.5114 Ratings
User Permissions8.03 Ratings8.8109 Ratings
Notifications and Alerts10.03 Ratings9.4119 Ratings
Reporting10.03 Ratings4.5105 Ratings
Best Alternatives
iApplicantsSmartRecruiters
Small Businesses
Recruit CRM
Recruit CRM
Score 9.8 out of 10
Recruit CRM
Recruit CRM
Score 9.8 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.4 out of 10
Vibe HCM
Vibe HCM
Score 4.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
iApplicantsSmartRecruiters
Likelihood to Recommend
10.0
(11 ratings)
7.8
(129 ratings)
Likelihood to Renew
9.6
(10 ratings)
6.0
(15 ratings)
Usability
9.3
(4 ratings)
9.1
(12 ratings)
Availability
10.0
(1 ratings)
9.0
(1 ratings)
Performance
9.0
(1 ratings)
10.0
(1 ratings)
Support Rating
9.9
(3 ratings)
9.0
(10 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.9
(3 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
7.1
(12 ratings)
Product Scalability
10.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
iApplicantsSmartRecruiters
Likelihood to Recommend
iApplicants.com
In my opinion, they are well suited to any hiring scenario in which there are many applicants and you need to do an initial screening. The tests we use are effective in filtering out people who we have learned later or from experience would not work in our organization, those who have scored well have went on to be successful. It is an excellent tool.
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SmartRecruiters
SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
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Pros
iApplicants.com
  • Innovation - iApplicants partners with other related businesses and develops tools to streamline processes. Their integration makes sense - e.g. integrated background checks or HR software integration.
  • Responsiveness - I don't think I've ever had a response that was beyond 24 hours of my request.
  • Training and Updates - The dashboard offers tutorials at your fingertips. Updates/announcements are displayed upon logging in. I appreciate having it there as a constant reminder, but without getting a lot of email notices that clutter my inbox.
  • Customization - I love that we can brand the application for a professional recruiting "portal" and add additional details about our company. Additional customizations are accessible to me as an end user via the GUI, so I don't have to make a request for everything.
  • The application is long enough to deter job hunters who are "click-happy" and apply to every job they come across - applications that allow job hunters to store their resume in the system and click to apply generated hundreds of unqualified people who were desperate for anything and didn't even read the job description. On the reverse side of the spectrum (particularly government systems), I've seen (experienced) online submissions that were so long and tedious and could take hours to complete online. While some fields are mandatory in the application, iApplicants doesn't require a candidiate to essentially re-key every piece of their resume into sections of an online form.
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SmartRecruiters
  • Job Referrals - can easily refer others to a job posting and view the status
  • Job Postings - can easily search for job openings and read job description and criteria
  • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
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Cons
iApplicants.com
  • The version we used didn't have the look and feel of more sophisticated ATS systems, which often feel more user friendly. It would be nice if it had less of a database format.
  • The posting feature utilized a third party which was great but didn't post to real time and required some follow up administratively. The feature of posting from the system is fantastic and the number of options is great but for sites that require manual entry and approval just knowing you are waiting on a third party company to manually enter those postings, have them approved and then verify they have actually been posted live requires a bit more follow up than I prefer.
  • We had a posting delete and no technical explanation as to why or how. It took someone several days to realize it was gone which lost traction and was alarming when we realized that the technical support team had no idea how it happened or what could prevent it from happening again. Needless to say that led to having to verify all postings were active daily for several weeks after which was time consuming when you have 30 open requisitions at a time.
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SmartRecruiters
  • Settings page can be difficult to navigate & find what you're looking for
  • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
  • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
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Likelihood to Renew
iApplicants.com
This is simply because as we expanded our business to include a staffing division, our technical needs of a tracking system greatly increased because now we needed to also track job orders, time sheets and billing. Had we simply stayed a software development company, we would have stayed with iApplicants as it fulfilled our needs at that time.
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SmartRecruiters
I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
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Usability
iApplicants.com
iApplicants is rare -- they offer both a great company (service, innovation, and ongoing development) with a product that really focuses on the needs of its users. It provides the basis for HR/legal reporting. It's easy to use, just logging in for the first time, so even my not-so-tech-savvy managers love it.
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SmartRecruiters
I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
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Reliability and Availability
iApplicants.com
I've used this product consistently for 8 years now. In that time, I've seen ONE time that they had a technical glitch -- and THEY were all over it. The only reason I even knew about it was an email alert they sent out to all clients, explaining the issue. They also had it fixed the same day.
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SmartRecruiters
Rarely is there an issue and if the product is down, it typically is restored quickly.
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Performance
iApplicants.com
It works. It's easy for everyone I've shared it with -- even my not-so-tech-savvy staff. When I hired a coordinator to handle routine HR duties, this was a simple transition to hand off to someone else without a lot of training. Sometimes it's a little slow downloading documents (resumes) from the site, but that could be a combination of issues that may not be related to their product. At one time, it wasn't able to accommodate newer Word documents (.doc vs. .docx), but they fixed that, as well.
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SmartRecruiters
I have no complaints about performance. The system works virtually flawless.
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Support Rating
iApplicants.com
Responses are always within 24 hours. They don't nickel and dime for everything we request. I like that they understand the request and we're not caught in a flurry of emails or failed attempts. Customizations, when needed by the vendor, have been at no charge. Most modifications can be made from my administrative panel. Everyone I've dealt with at iApplicants has been positive -- there seems to be a great sense of ownership across all staff there.
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SmartRecruiters
Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
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In-Person Training
iApplicants.com
No answers on this topic
SmartRecruiters
Quick and easy to learn.
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Online Training
iApplicants.com
I thought the training was well structured and the demos well-paced. Topics are set up sequentially so one can watch each one and build on previous tutorials. However, they are broken down into segments so a user can hone in on just a specific area where help is needed and not waste time on other topics s/he may already know. I also like the fact that the tutorials are available on the home page of the admin login, so we don't have to hunt for topics in a huge "knowledgebase." It's easy to get a quick refresher when needed (or when ready to try out something a little more advanced) and apply it immediately.
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SmartRecruiters
No answers on this topic
Implementation Rating
iApplicants.com
Great product support!
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SmartRecruiters
It really was a painless and easy process to switch to SmartRecruiters.
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Alternatives Considered
iApplicants.com
I would say the overall capability with the iApplicant system is fairly similar to what other products can offer. Our recruitment goes in streaks where we can have several positions at once and then there are times when we have no recruitment at all. So we didn't want to spend a lot of money on an applicant tracking system. I would say the biggest selling point for us was that the iApplicants allowed for our applicants to apply online and would improve our processes. But also that it was reasonably priced compared to the other products.
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SmartRecruiters
I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
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Scalability
iApplicants.com
At the very basic level, it provides a place to post jobs and cross-post to free job boards. It could just be used by HR staff. However, it's more than just another place to post if one opts to utilize the full functionality-- it's an applicant management system that allows a user to pre-screen, organize, and collaborate on candidates with other users. They've added built-in background checks, reporting tools, community boards, integrated with larger/broader paid marketing opportunities, and affirmative action programs.
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SmartRecruiters
No explanation really, just a great product.
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Return on Investment
iApplicants.com
  • Increased employee efficiency
  • Faster lead conversion
  • The ability to identify qualified candidates
  • Increased and more effective communication with candidates
  • Source tracking to assist in determining where to best invest our recruiting resources, in turn increasing our ROI in our HR department
  • The job board has increased our ROI as well with increased visibility on multiple job boards that would otherwise increase overall expenses
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SmartRecruiters
  • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
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ScreenShots

SmartRecruiters Screenshots

Screenshot of A candidate experience to  reach, engage, and connect with talent wherever they are.Screenshot of Engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.Screenshot of Digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.Screenshot of SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.Screenshot of Frees up hiring teams to focus on making great hires and delivering a better candidate experience by automating routine tasks.Screenshot of Find and discover qualified talent while getting the most from the advertising budget.