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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Cloud Pak for Business Automation

    Score8.9 out of 10
    N/AIBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.N/A

    ProcessMaker

    Score8.8 out of 10
    N/AProcessMaker is a process automation platform that helps organizations optimize and scale their business operations. By combining workflow automation, AI-driven decision-making, and advanced analytics, ProcessMaker empowers businesses to streamline complex processes, improve efficiency, and enhance customer experiences.N/A
    Pricing
    IBM Cloud Pak for Business AutomationProcessMaker
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Cloud Pak for Business AutomationProcessMaker
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Cloud Pak for Business AutomationProcessMaker
    Considered Both Products
    IBM
    Chose IBM Cloud Pak for Business Automation
    IBM Cloud Pak for Automation provides a single-user interface for organizational continuity, reusable skills and assets you can share between applications, and platform resources that drive operational intelligence analytics and insight. In addition, the platform will …
    Incentivized
    ProcessMaker Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    30 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    30 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    32 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    30 Answers
    No answers on this topic
    Features
    IBM Cloud Pak for Business AutomationProcessMaker
    Customization
    Comparison of Customization features of IBM Cloud Pak for Business Automation and ProcessMaker
    Feature
    IBM Cloud Pak for Business Automation
    7.3
    1 Ratings
    4% below category average
    ProcessMaker
    8.0
    3 Ratings
    5% above category average
    API for custom integration7.31 Ratings8.03 Ratings
    Plug-ins7.31 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM Cloud Pak for Business Automation and ProcessMaker
    Feature
    IBM Cloud Pak for Business Automation
    6.4
    1 Ratings
    21% below category average
    ProcessMaker
    8.6
    11 Ratings
    9% above category average
    Dashboards6.41 Ratings8.811 Ratings
    Standard reports6.41 Ratings8.811 Ratings
    Custom reports6.41 Ratings8.09 Ratings
    Process Engine
    Comparison of Process Engine features of IBM Cloud Pak for Business Automation and ProcessMaker
    Feature
    IBM Cloud Pak for Business Automation
    7.5
    1 Ratings
    1% above category average
    ProcessMaker
    8.8
    10 Ratings
    17% above category average
    Process designer8.21 Ratings9.99 Ratings
    Process simulation7.31 Ratings8.18 Ratings
    Business rules engine7.31 Ratings9.99 Ratings
    SOA support7.31 Ratings9.810 Ratings
    Process player7.31 Ratings7.98 Ratings
    Form builder8.21 Ratings7.78 Ratings
    Model execution7.31 Ratings8.18 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of IBM Cloud Pak for Business Automation and ProcessMaker
    Feature
    IBM Cloud Pak for Business Automation
    7.5
    1 Ratings
    5% above category average
    ProcessMaker
    8.0
    3 Ratings
    12% above category average
    Business Process Modeling7.31 Ratings8.13 Ratings
    Decision Modeling7.31 Ratings8.13 Ratings
    Code-Based Automation8.21 Ratings8.03 Ratings
    No-Code Automation7.31 Ratings7.63 Ratings
    Best Alternatives
    IBM Cloud Pak for Business AutomationProcessMaker
    Small Businesses
    altaFlow
    Score10 out of 10
    altaFlow
    Score10 out of 10
    Medium-sized Companies
    Appian
    Score7.8 out of 10
    IBM Cloud Pak for Business Automation
    Score8.9 out of 10
    Enterprises
    Bizagi
    Score8.3 out of 10
    IBM Cloud Pak for Business Automation
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Cloud Pak for Business AutomationProcessMaker
    Likelihood to Recommend
    8.9
    (38 ratings)
    8.8
    (11 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    8.2
    (1 ratings)
    Usability
    -
    (0 ratings)
    6.5
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    7.5
    (5 ratings)
    User Testimonials
    IBM Cloud Pak for Business AutomationProcessMaker
    Likelihood to Recommend
    IBM
    Well Suited Scenarios IBM Cloud Pak shines in scenarios where complex workflows, such as project management in web design, require automation. It's also highly effective for collaborative content creation, enabling seamless content approval. Less Appropriate Scenarios Conversely, it may be less suitable for organizations with simpler task management needs that do not fully leverage its robust capabilities. Also, companies with limited IT resources might face challenges during setup and customization.
    Incentivized
    Read full review
    ProcessMaker Inc.
    The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.
    Incentivized
    Read full review
    Pros
    IBM
    • I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity.
    • Helps us to analyze complex workflows for our clients.
    • Accelerate our growth to digital transformation.
    • Reduce clients wait time. Hence we are able to deliver on time.
    Incentivized
    Read full review
    ProcessMaker Inc.
    • User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
    • The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
    • Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.
    Incentivized
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    Cons
    IBM
    • For heavy load, the performance should be improved
    • The integration with the messaging system is a bit tricky and hence example documentation could be provided
    • It is a very nice and powerful tool however still not very known, marketing needs to be improved
    Incentivized
    Read full review
    ProcessMaker Inc.
    • Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    IBM Cloud Pak provides modernization in collecting, organizing and analyzing data. This product provides to unify market leading services such as data management, DataOps, governance, business analytics and automated AI. IBM Cloud Pak is best for resource and infrustructure optimization. IBM Cloud Pak is capable to accomodate our business automation needs.
    Incentivized
    Read full review
    ProcessMaker Inc.
    We are happy with this product
    Incentivized
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    Usability
    IBM
    No answers on this topic
    ProcessMaker Inc.
    I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.
    Incentivized
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    Alternatives Considered
    IBM
    There are various products that are similar to IBM Cloud, but IBM Cloud Pak for Business Automation stands out overall. IBM Cloud offers valuable features such as analytics, cognitive abilities, and data management capabilities. Additionally, it places a strong emphasis on security and compliance, with features such as role-based access control and encryption. Moreover, it allows for easy integration with other systems and platforms.
    Incentivized
    Read full review
    ProcessMaker Inc.
    Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.
    Read full review
    Scalability
    IBM
    No answers on this topic
    ProcessMaker Inc.
    The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.
    Incentivized
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    Return on Investment
    IBM
    • A platform with multiple functions, automations and system monitoring.
    • The components of this software help to obtain results from the first month of its implementation.
    • Each module has a price and can be purchased according to the direct need of the company; this helps to adapt to our budget.
    Incentivized
    Read full review
    ProcessMaker Inc.
    • I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
    • But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
    • However, IE Browser is not well supported, somewhat let the user confuse.
    Incentivized
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    ScreenShots