What users are saying about
24 Ratings
24 Ratings
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Score 7.4 out of 101
40 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

IBM FileNet

FileNet Content Manager is well suited for content management of documents. We use it for documents that are required to be stored but less likely to be regularly accessed and generally don't make any changes to it. I feel that if we had to tamper under the hood more that it would be a less useful tool.
Ben Williams profile photo

OnBase by Hyland

Hyland Onbase is simple, effective, and just works for when it comes to content management systems. Many companies rely on static folder structures for storing information or Excel/Access tables which can easily become a mess whereas with Onbase every document is unique and access can be restricted/audited depending on user permissions. It allows for a company to easily take control of their information and be more productive.
No photo available

Feature Rating Comparison

Enterprise Content Management

IBM FileNet
7.2
OnBase by Hyland
9.1
Content capture & imaging
IBM FileNet
6.1
OnBase by Hyland
8.6
File sync, storage & archiving
IBM FileNet
8.1
OnBase by Hyland
9.3
Document management
IBM FileNet
7.5
OnBase by Hyland
9.5
Records management
IBM FileNet
8.1
OnBase by Hyland
9.5
Content search & retrieval
IBM FileNet
8.5
OnBase by Hyland
9.0
Enterprise content collaboration
IBM FileNet
7.1
OnBase by Hyland
8.9
Content publishing & creation
IBM FileNet
6.0
OnBase by Hyland
8.6
Security, risk management & information governance
IBM FileNet
8.5
OnBase by Hyland
9.1
Contract lifecycle management
IBM FileNet
7.7
OnBase by Hyland
9.0
Automated workflows
IBM FileNet
7.5
OnBase by Hyland
9.1
Artificial intelligence
IBM FileNet
6.0
OnBase by Hyland
10.0
Integration
IBM FileNet
5.8
OnBase by Hyland
9.2
Mobile support
IBM FileNet
OnBase by Hyland
8.2

Pros

IBM FileNet

  • Organize content
  • Digitize Content
  • Makes it easy to find the content
No photo available

OnBase by Hyland

  • Tools to assist with configuration changes especially for Workflow processes.
  • Easy to query the database to pull reports on usage.
  • Support for a wide variety of files that can be stored within the product.
  • Great support channels for resolving application issues.
Andrew Yoder profile photo

Cons

IBM FileNet

  • Difficult to upgrade
  • Sometimes hard to get modules to work together
  • Content Navigator is better than the old Workplace, but it is also looking dated.
No photo available

OnBase by Hyland

  • Printing multiple drawings from a hit list.
  • We are currently working with our Value Added Reseller and Hyland to enable a print button that would allow us to print multiple drawings from a hit list. Our users might need entire sets of electrical one line diagrams or piping and instrument diagrams for plant operations or project work. The disabled option stems from the fact that some engineering drawings are created with external drawings (XRefs or external references) that are referenced inside a drawing. Because 99% of our drawings are simple drawings that do not use external references, the disable print button is a handicap. If not resolved in this issue, which is still our hope, Hyland is aware that the issue needs to be fixed in the future.
No photo available

Likelihood to Renew

IBM FileNet

No score
No answers yet
No answers on this topic

OnBase by Hyland

OnBase by Hyland 9.5
Based on 3 answers
Onbase is a multifunctional application that can integrate with nearly anything.
No photo available

Usability

IBM FileNet

No score
No answers yet
No answers on this topic

OnBase by Hyland

OnBase by Hyland 10.0
Based on 1 answer
Great product with so many options for integration and performance
No photo available

Support

IBM FileNet

IBM FileNet 6.0
Based on 1 answer
It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
Ben Williams profile photo

OnBase by Hyland

OnBase by Hyland 9.2
Based on 5 answers
When OnBase was designing our approval workflow solution, they were very accommodating in terms of customizations that we asked for. However, there have been several minor bugs that have arisen since our implementation, and OnBase has not been very helpful in resolving them. One strange example is that when an approver types a message in OnBase that will be sent to the requester, the email that the requester receives must appear in all caps, all lower case, or with each word capitalized. OnBase said it could not deliver these messages as typed. We had to choose one of the three options I just described.
No photo available

Implementation

IBM FileNet

No score
No answers yet
No answers on this topic

OnBase by Hyland

OnBase by Hyland 10.0
Based on 1 answer
N/a was not part of this decision process.
No photo available

Alternatives Considered

IBM FileNet

Well we have heard of other competitive products like share point, open text, PEGA but we rely on IBM FileNet content manager because of its robust scalability it provides for business/users.
No photo available

OnBase by Hyland

I would say I like this system better for the housing of secure type documents as it is super safe and has security measures attached on saving and printing, and some documents are super confidential and this software allows that use better than other software I've used. I loved using OnBase at my company.
Erica Terry profile photo

Return on Investment

IBM FileNet

  • Better Compliance
  • Better Control
  • Reduced time
No photo available

OnBase by Hyland

  • OnBase saves time by cutting down on document management efforts. Employees can quickly locate needed documents.
  • The added document security provided by OnBase is difficult to measure but is real.
  • Moving documents from local or network drives does require additional time but the effort is fairly minimal.
No photo available

Pricing Details

IBM FileNet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

OnBase by Hyland

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

IBM FileNet
6.8
OnBase by Hyland
8.6

Likelihood to Renew

IBM FileNet
OnBase by Hyland
9.5

Usability

IBM FileNet
OnBase by Hyland
10.0

Support

IBM FileNet
6.0
OnBase by Hyland
9.2

Implementation

IBM FileNet
OnBase by Hyland
10.0

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