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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Cloud Kubernetes Service

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    IBM Cloud Kubernetes Service is a managed Kubernetes offering, delivering user tools and built-in security for rapid delivery of applications that users can bind to cloud services related to IBM Watson®, IoT, DevOps and data analytics. As a certified K8s provider, IBM Cloud Kubernetes Service provides intelligent scheduling, self-healing, horizontal scaling, service discovery and load balancing, automated rollouts and rollbacks, and secret and configuration management. The Kubernetes…N/A

    Laserfiche

    Score9.1 out of 10
    N/ALaserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with…

    $540

    per year per user

    Pricing
    IBM Cloud Kubernetes ServiceLaserfiche
    Editions & Modules
    No answers on this topic
    Starter
    $540
    per year per user
    Starter
    $600
    per year per user
    Professional
    $710
    per year per user (starts at 10 users)
    Professional
    $830
    per year per user (starting at 5 users)
    Business
    $830
    per year per user (starts at 25 users)
    Business
    $950
    per year per user (starting at 25 users)
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    IBM Cloud Kubernetes ServiceLaserfiche
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Cloud Kubernetes ServiceLaserfiche
    Considered Both Products
    IBM
    No answer on this topic
    Laserfiche
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    27 Answers
    88%
    Would buy again
    14 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    25 Answers
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    19 Answers
    78%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    26 Answers
    100%
    Implementation went as expected
    10 Answers
    Features
    IBM Cloud Kubernetes ServiceLaserfiche
    Container Management
    Comparison of Container Management features of IBM Cloud Kubernetes Service and Laserfiche
    Feature
    IBM Cloud Kubernetes Service
    8.1
    20 Ratings
    1% below category average
    Laserfiche
    -
    Ratings
    Security and Isolation8.120 Ratings00 Ratings
    Container Orchestration8.520 Ratings00 Ratings
    Cluster Management7.820 Ratings00 Ratings
    Storage Management8.020 Ratings00 Ratings
    Resource Allocation and Optimization8.020 Ratings00 Ratings
    Discovery Tools7.819 Ratings00 Ratings
    Update Rollouts and Rollbacks7.720 Ratings00 Ratings
    Self-Healing and Recovery8.418 Ratings00 Ratings
    Analytics, Monitoring, and Logging8.220 Ratings00 Ratings
    Enterprise Content Management
    Comparison of Enterprise Content Management features of IBM Cloud Kubernetes Service and Laserfiche
    Feature
    IBM Cloud Kubernetes Service
    -
    Ratings
    Laserfiche
    8.5
    25 Ratings
    5% above category average
    Content capture & imaging00 Ratings9.024 Ratings
    File sync, storage & archiving00 Ratings8.024 Ratings
    Document management00 Ratings8.525 Ratings
    Records management00 Ratings9.024 Ratings
    Content search & retrieval00 Ratings8.524 Ratings
    Enterprise content collaboration00 Ratings8.019 Ratings
    Content publishing & creation00 Ratings8.516 Ratings
    Security, risk management & information governance00 Ratings9.023 Ratings
    Contract lifecycle management00 Ratings8.919 Ratings
    Automated workflows00 Ratings8.516 Ratings
    Mobile support00 Ratings8.010 Ratings
    Integration00 Ratings8.017 Ratings
    Best Alternatives
    IBM Cloud Kubernetes ServiceLaserfiche
    Small Businesses
    Mirantis Kubernetes Engine
    Score8 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Amazon Elastic Container Service (Amazon ECS)
    Score8.6 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    SUSE Rancher
    Score9.4 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Cloud Kubernetes ServiceLaserfiche
    Likelihood to Recommend
    8.0
    (86 ratings)
    9.0
    (48 ratings)
    Likelihood to Renew
    8.9
    (16 ratings)
    8.6
    (16 ratings)
    Usability
    8.7
    (16 ratings)
    9.0
    (9 ratings)
    Availability
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Performance
    9.1
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.7
    (4 ratings)
    9.4
    (9 ratings)
    Online Training
    8.7
    (15 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    7.6
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Cloud Kubernetes ServiceLaserfiche
    Likelihood to Recommend
    IBM
    IBM Cloud Kubernetes Service also stands out in environments where the workloads vary continuously and require befitting scale. The product excels particularly in microservices structures, wherein the companies would harness the capacity for container orchestration and automated scaling. Still, it may face the challenges due to monolith applications that have not been originally developed for using container technology.
    Read full review
    Laserfiche
    Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
    Incentivized
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    Pros
    IBM
    • IBM has a strong focus on serverless and Kubernetes. This shows in the platform. Deploying containers to Kubernetes was very easy.
    • Deploying a Kubernetes cluster through the GUI is very easy and quick. On top of that, IBM Cloud offers a single node cluster for Free.
    • Container Registry is a very good product for managing container images. Integration with Kubernetes was seemless.
    • Portability. To transition from Google Cloud Kubernetes to IBM Cloud Kubernetes took almost no effort. We mostly use the CLI and the standard tools such as kubectl were present.
    Incentivized
    Read full review
    Laserfiche
    • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
    • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
    • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
    Incentivized
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    Cons
    IBM
    • I constantly get this error even when everything is well configured prefect.exceptions.AuthorizationError: [{'path': ['auth_info'], 'message': 'AuthenticationError: Forbidden', 'extensions': {'code': 'UNAUTHENTICATED'}}]
    • Then sometimes the error disapear without changine anything, happened twice to me. Should there be an issue with the authentication service? Please let's improve or let users know why this may be happening.
    • Improve the UX in the browse console when removing many images at once
    • UX on the process of installing KeyCloack operator
    Incentivized
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    Laserfiche
    • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
    • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
    Incentivized
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    Likelihood to Renew
    IBM
    We have our application running on a CentOS compartment on IBM Cloud Kubernetes Service. We have been utilizing the help since IBM Cloud initially dispatched. We liked the adaptability and versatility that IBM Cloud Kubernetes Service give us. Since we are tiny, the Kubernetes administration is just utilized at present inside my venture bunch.
    Incentivized
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    Laserfiche
    We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
    Incentivized
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    Usability
    IBM
    We actually haven't had any real problems in our clusters recently and the results we have gotten from adopting IBM Cloud Kubernetes Service have been beyond even our greatest expectations. The community has helped optimize the use of the system and make it relatively simpler to use.
    Incentivized
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    Laserfiche
    It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
    Incentivized
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    Reliability and Availability
    IBM
    IBM's cloud is almost infallible.
    Incentivized
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    Laserfiche
    I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
    Incentivized
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    Performance
    IBM
    IBM's cloud has a site in my conuntry (MEXICO) so the network latency was almost 0
    Incentivized
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    Laserfiche
    Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
    Incentivized
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    Support Rating
    IBM
    The self-guided support was solid, and there are plenty of online videos to guide first time users, but I think one area of improvement is a faster way to transfer a large quantity of files from our local machine to the cloud for storage (Aspera)
    Incentivized
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    Laserfiche
    I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
    Incentivized
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    Online Training
    IBM
    Online training is really an important resource for using these tools. IBM's help center is rich in useful information and tips. Also, external guides and tutorials are available (e.g. on youtube), but I followed only IBM ones and I had no difficulties.
    Incentivized
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    Laserfiche
    Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
    Incentivized
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    Implementation Rating
    IBM
    Ease of use. Very intuitive. We have been looking for a product that allows us to orchestrate our docker containers in a way where it allows us to effectively scale our applications to production. It also provides us a way of monitoring all our infrastructure in a very clear concise way.
    Incentivized
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    Laserfiche
    No answers on this topic
    Alternatives Considered
    IBM
    We mainly selected [IBM Cloud Kubernetes Service] because IBM fabric blockchain service is mostly compatible with it. To have all the infrastructure in a single cloud to get the best output we selected the [IBM Cloud Kubernetes Service].
    Incentivized
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    Laserfiche
    The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
    Incentivized
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    Scalability
    IBM
    IBM's CKS does not offers automatic autoscaling nor vertical scaling (automatic). Other services like Google Kubernetes Engine scales up and down very well
    Incentivized
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    Laserfiche
    No answers on this topic
    Return on Investment
    IBM
    • Increased development speed and agility allows to build features faster and more economically.
    • Improved resource utilization helps keep applications running very efficiently, which saves on cloud service expenses.
    • Scalability and resilience allows for scaling up or down based on demand, which keeps applications running efficiently and more economically.
    Incentivized
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    Laserfiche
    • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
    • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
    • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
    Incentivized
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    ScreenShots

    Laserfiche Screenshots

    Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile Repository