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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Maximo Application Suite

    Score7.6 out of 10
    N/AIBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A

    Riskified

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    Riskified, headquartered in Tel Aviv, helps businesses to realize the potential of eCommerce by making it safe, accessible, and frictionless. Their eponymous platform allows online merchants to create trusted relationships with their consumers. Leveraging machine learning that benefits from a global merchant network, the platform identifies the individual behind each online interaction, helping merchants eliminate risk and uncertainty.N/A
    Pricing
    IBM Maximo Application SuiteRiskified
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Maximo Application SuiteRiskified
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe IBM® Maximo® Application Suite (MAS) comes in two packages: client managed software or software as a service (SaaS). MAS is purchased using a simplified licensing and usage model leveraging a credit-based system called AppPoints. This provides the flexibility to easily add functionality and users, scale your business, and pay only for what you use with a single entitlement.—
    More Pricing Information
    Community Pulse
    IBM Maximo Application SuiteRiskified
    Considered Both Products
    IBM
    No answer on this topic
    Riskified
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    75 Answers
    100%
    Would buy again
    28 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    57 Answers
    100%
    Delivers good value for the price
    25 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    75 Answers
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    50 Answers
    100%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    57 Answers
    96%
    Implementation went as expected
    24 Answers
    Features
    IBM Maximo Application SuiteRiskified
    Fraud Detection Software Features
    Comparison of Fraud Detection Software Features features of IBM Maximo Application Suite and Riskified
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Riskified
    8.1
    10 Ratings
    11% above category average
    Anomaly Detection00 Ratings8.15 Ratings
    Timely Monitoring00 Ratings8.57 Ratings
    ID Verification00 Ratings8.53 Ratings
    Data Analysis and Pattern Recognition00 Ratings8.68 Ratings
    Rule-based Alerts00 Ratings7.64 Ratings
    Investigation Tools00 Ratings7.75 Ratings
    External Data Integration00 Ratings7.76 Ratings
    Compliance and Regulatory Support00 Ratings8.56 Ratings
    User Interface00 Ratings7.710 Ratings
    User Ratings
    IBM Maximo Application SuiteRiskified
    Likelihood to Recommend
    6.7
    (86 ratings)
    8.0
    (28 ratings)
    Likelihood to Renew
    7.7
    (7 ratings)
    7.6
    (4 ratings)
    Usability
    9.5
    (6 ratings)
    7.9
    (3 ratings)
    Support Rating
    7.2
    (4 ratings)
    7.0
    (27 ratings)
    Implementation Rating
    7.3
    (3 ratings)
    9.1
    (1 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Maximo Application SuiteRiskified
    Likelihood to Recommend
    IBM
    The software is very well-suited to asset lifecycle management and system condition monitoring. User-friendliness of the product and effectiveness in managing work orders. The software's pricing is much more affordable than that of other EAM systems. Many improvements are needed in the customer support services department. Delays in response are costly.
    Incentivized
    Read full review
    Riskified
    Riskified is the perfect tool if your current set up is based in lots of manual review and high chargebacks rate. Once implemented it will inmediately increase the authorization rate as well as decrease the chargeback rate significantly. For a company that needs automated decision on blocking abusers it also makes sense, specially using the Policy protect returns and item limit modules.
    Incentivized
    Read full review
    Pros
    IBM
    • Delivers Out-of-Box solutions for various industries without the need for customization and configuration
    • Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
    • Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
    Incentivized
    Read full review
    Riskified
    • Collaboration; Riskified builds strong relationships with their clients and works to always meet the clients' needs
    • Ascend; This is a great way for Riskifieds clients to meet, collaborate and learn from each other
    • Innovations; Riskified puts a huge emphasis on listening to their clients and finding a way to meet their needs, whether it's chargeback related, fraud screening related or abuse related.
    Incentivized
    Read full review
    Cons
    IBM
    • Usually, we have problems with the mobile apps. For about seven out of ten customers, we need to use third-party mobile applications. It’s been a rollercoaster — Anywhere was terrible, then Maximo Mobile for 8 was pretty good, and now with Maximo 9, it’s problematic again. So it’s been ups and downs. But the good thing is that the architecture is open, so we can use third-party applications or even develop our own add-ons. Still, IBM could do this better.
    Incentivized
    Read full review
    Riskified
    • Missing functionality/ explanation: not having full understanding why some orders with multiple "red flags" are accepted/approved by Riskified
    • Missing functionality: It would be great if there was an option to resubmit an order after approving a second look (so that the customer doesn't have to place a second order)
    • The support I've received isn't always uniform (sometimes the agent will ask me to provide additional information about an order, sometimes they won't. It seems to be random?)
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.
    Incentivized
    Read full review
    Riskified
    We are likely to renew our use of Riskified. Their solution has become a critical component of our fraud prevention strategy and day-to-day operations. The combination of increased approval rates, reduced chargeback risk, and operational efficiency has delivered consistent value.
    Additionally, their collaborative approach and alignment with our customer experience goals reinforce our confidence in continuing the partnership long term.
    Incentivized
    Read full review
    Usability
    IBM
    The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
    Incentivized
    Read full review
    Riskified
    It's very easy to use. When an interaction is declined, there's reasoning located on the right side of the screen. It's incredibly easy to use Single-Sign-On to log into the account, and explaining that to new team members is very easy. The process for adding new team members is easy and the FAQ's are very helpful.
    Incentivized
    Read full review
    Performance
    IBM
    Depends on DB tuning, Query builds etc
    Incentivized
    Read full review
    Riskified
    No answers on this topic
    Support Rating
    IBM
    I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
    Incentivized
    Read full review
    Riskified
    The account management is great and very responsive, but as previously mentioned, the company does not seem to be very proactive with spotting exiting integration issues or things that could be wrong from technical point of view. I would like to see Riskified doing more proactive integration monitoring and more regular technical reviews.
    Incentivized
    Read full review
    In-Person Training
    IBM
    As expected, good content and instructions
    Incentivized
    Read full review
    Riskified
    No answers on this topic
    Implementation Rating
    IBM
    Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
    Incentivized
    Read full review
    Riskified
    Our internal team completed implementation with our issue or needing additional external resources.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
    Incentivized
    Read full review
    Riskified
    I would say that the main difference between Riskified and Signifyd is the level of client service, which drives success in other aspects. We did not have a dedicated account manager with Signifyd, so there was no one to deal with issues. Signifyd's billing is also very messy, and we found that they did not reimburse us for a significant amount of chargebacks. Riskified's billing is easy to reconcile, and we've never had that issue.
    Incentivized
    Read full review
    Scalability
    IBM
    i dont use it
    Incentivized
    Read full review
    Riskified
    No answers on this topic
    Return on Investment
    IBM
    • Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
    • Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
    • We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
    Incentivized
    Read full review
    Riskified
    • Since implementing and working with Riskified we have seen a steady decrease in our fraud losses on our e-commerce orders. Riskified is able to quickly adjust its models to mitigate new trends
    • By eliminating the need to "challenge" orders we have been able to save on staffing needed for manual review and we have seen a decrease in callback rates for our fraud reviewed orders.
    Incentivized
    Read full review
    ScreenShots