TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Robotic Process Automation

    Score8.4 out of 10
    N/AIBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.

    $840

    per month

    Nintex

    Score7.9 out of 10
    N/ANintex offers a platform that helps companies discover, automate, and optimize business processes.

    $480

    Minimum 1,000 users per user

    Pricing
    IBM Robotic Process AutomationNintex
    Editions & Modules
    IBM RPA On premises
    Platform starter pack, starting at USD 840.00 per month
    per month
    IBM RPA Software as a service (SaaS)
    Platform starter pack, starting at USD 840.00 per month
    per month
    Enterprise - Process Platform
    $480
    Minimum 1,000 users per user
    Offerings
    Pricing Offerings
    IBM Robotic Process AutomationNintex
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Robotic Process AutomationNintex
    Considered Both Products
    IBM
    No answer on this topic
    Nintex
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    88 Answers
    83%
    Would buy again
    94 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    79 Answers
    92%
    Delivers good value for the price
    85 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    91 Answers
    95%
    Happy with the feature set
    107 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    61 Answers
    90%
    Lived up to sales and marketing promises
    69 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    68 Answers
    95%
    Implementation went as expected
    78 Answers
    Features
    IBM Robotic Process AutomationNintex
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM Robotic Process Automation and Nintex
    Feature
    IBM Robotic Process Automation
    -
    Ratings
    Nintex
    6.6
    190 Ratings
    16% below category average
    Dashboards00 Ratings6.6176 Ratings
    Standard reports00 Ratings6.8179 Ratings
    Custom reports00 Ratings6.4143 Ratings
    Process Engine
    Comparison of Process Engine features of IBM Robotic Process Automation and Nintex
    Feature
    IBM Robotic Process Automation
    -
    Ratings
    Nintex
    7.0
    258 Ratings
    17% below category average
    Process designer00 Ratings7.6230 Ratings
    Process simulation00 Ratings5.021 Ratings
    Business rules engine00 Ratings7.7198 Ratings
    SOA support00 Ratings7.0174 Ratings
    Process player00 Ratings7.357 Ratings
    Support for modeling languages00 Ratings6.014 Ratings
    Form builder00 Ratings8.0228 Ratings
    Model execution00 Ratings7.7181 Ratings
    Collaboration
    Comparison of Collaboration features of IBM Robotic Process Automation and Nintex
    Feature
    IBM Robotic Process Automation
    -
    Ratings
    Nintex
    9.0
    18 Ratings
    8% above category average
    Social collaboration tools00 Ratings9.018 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of IBM Robotic Process Automation and Nintex
    Feature
    IBM Robotic Process Automation
    -
    Ratings
    Nintex
    10.0
    23 Ratings
    21% above category average
    Content management00 Ratings10.023 Ratings
    Best Alternatives
    IBM Robotic Process AutomationNintex
    Small Businesses
    No answers on this topic
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    UiPath Automation Platform
    Score8.5 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    UiPath Automation Platform
    Score8.5 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Robotic Process AutomationNintex
    Likelihood to Recommend
    8.1
    (94 ratings)
    7.4
    (302 ratings)
    Likelihood to Renew
    8.8
    (7 ratings)
    2.7
    (34 ratings)
    Usability
    9.1
    (17 ratings)
    7.6
    (23 ratings)
    Availability
    -
    (0 ratings)
    8.9
    (7 ratings)
    Performance
    -
    (0 ratings)
    9.7
    (4 ratings)
    Support Rating
    9.1
    (18 ratings)
    8.7
    (24 ratings)
    In-Person Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Online Training
    4.5
    (1 ratings)
    8.8
    (3 ratings)
    Implementation Rating
    8.9
    (2 ratings)
    8.0
    (12 ratings)
    Configurability
    9.1
    (1 ratings)
    8.8
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.8
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.7
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.7
    (3 ratings)
    User Testimonials
    IBM Robotic Process AutomationNintex
    Likelihood to Recommend
    IBM
    While it can be applied to various scenarios, its suitability can depend on the specific requirements of a given task or process. Here are some scenarios where IBM RPA is well-suited and scenarios where it may be less appropriate: Well suited: 1.Data Entry and Data Migration: RPA can efficiently automate data entry tasks, such as copying information from one system to another or migrating data between databases, reducing the risk of human error 2. Report Generation: RPA can generate routine reports by extracting data from various sources, formatting it, and delivering the reports to the relevant stakeholders, saving time and effort. 3. Email and Message Handling: RPA can help manage and categorize emails and messages, such as routing customer inquiries to the right department or processing routine email requests.Less suited for: 1. Cases where there is High Variability: RPA may struggle with tasks that have a high degree of variability, where each case is unique and difficult to standardize. 2. For Complex Decision-Making: RPA is rule-based and not designed for complex decision-making processes. It cannot replace the judgment and decision-making capabilities of humans. 3.Tasks Requiring Creativity: RPA is not suitable for tasks that require creativity, innovation, or problem-solving skills, as it operates based on predefined rules and logic.
    Read full review
    Nintex
    We use Nintex to automate fundraising outreach at scale. It helps us send personalized emails to a large contact list, and we’d also like to automate follow-ups when there’s no reply.
    If you need highly customized solutions or clean, fully controllable code, I wouldn’t recommend Nintex. It has many features, but it’s not the same as building your own system from scratch. That said, it can save a lot of time for standard automation workflows.
    Incentivized
    Read full review
    Pros
    IBM
    • accessing local system
    • It was programmed to navigate to the web page requiring reCAPTCHA verification, locate the reCAPTCHA challenge, and generate a screenshot or other data to present to a user for manual input.
    • It was programmed to extract employee data from emails or forms, update the employee record in Workday, and send automated notifications.
    Incentivized
    Read full review
    Nintex
    • Integrations with other services using various secure authentication methods, along with the seamless integration with SharePoint, are the icing on the cake. This makes it superior to other BPM tools available in the market.
    • Flexibility in application development - The diverse configurable properties offer multiple ways to utilise the controls and events, affording the flexibility to expand your scope and enabling the creation and use of processes in a myriad of ways.
    • The streamlined and efficient deployment process significantly accelerates release management, allowing for faster and smoother implementation of updates and new features.
    • The user interface of the pages offers a more refined and appealing look and feel compared to most other BPM tools.
    Incentivized
    Read full review
    Cons
    IBM
    • Security and data privacy: IBM RPA may not have the strongest security features, which can leave sensitive data vulnerable to breaches or hacking.
    • Scalability: IBM RPA may not scale well to accommodate larger businesses and more complex processes, which can lead to performance issues and increased costs.
    • Customization: IBM RPA may not provide as much customization options as some users would like, making it difficult to tailor the software to specific business needs.
    Incentivized
    Read full review
    Nintex
    • If you are creating a process with parallel subprocesses, there's no way to see, in a single view in Nintex, all the steps for the subprocesses. You have to view each sub-process in its own view, so it's hard to see what's going on at a high level.
    • There isn't an easy way to filter the processes by another user (not yourself) in Nintex. There is a report that shows processes and objects by user, but that's not as convenient. This is something that I've seen in other tools (OpenPages by IBM) so I am surprised that it is missing.
    • Nintex doesn't really have a way to capture iterative processes (which we have a lot of). It's designed for linear processes.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    By implementing IBM Robotic Process Automation, we realized that they are digital robots with a great impact on our manual tasks, generating good automation capabilities that are beneficial to the entire company.
    Incentivized
    Read full review
    Nintex
    We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
    Incentivized
    Read full review
    Usability
    IBM
    IBM RPA is a very powerful tool, it has almost all the features that are necessary to build, implement and manage highly functional robots. The learning curve is very fast, so excellent skills are acquired. It is not necessary to have strong programming knowledge because its use is very easy. It is just drag and drop commands. By adding rules and logic, wonderful robots can be achieved.
    Read full review
    Nintex
    Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    No answers on this topic
    Nintex
    The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.
    Incentivized
    Read full review
    Performance
    IBM
    No answers on this topic
    Nintex
    Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
    Incentivized
    Read full review
    Support Rating
    IBM
    IBM has done a great job with enablement for the product. There is documentation for use-cases, development videos for beginners, and a community forum that has proven useful for getting started with the application. Although the resources cannot solve every problem a developer comes across, they have been very beneficial to our technical team.
    Incentivized
    Read full review
    Nintex
    The support team works as fast as they can and they are usually fast to solver the issues. Sometimes they need more time to solve one of them because our workflows and so on are more complex than usual clients.
    Incentivized
    Read full review
    In-Person Training
    IBM
    No answers on this topic
    Nintex
    The trainer addressed the smallest queries in a friendly and timely manner; He walked us through all the necessary products we were using
    Incentivized
    Read full review
    Online Training
    IBM
    No answers on this topic
    Nintex
    I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
    Incentivized
    Read full review
    Implementation Rating
    IBM
    I am main developer of the this implementation. I have faced many chanllenges in implementation as IBM RPA not provided direct commands to automate Excel. I enjoyed in finding solution and best approach for the implementation
    Incentivized
    Read full review
    Nintex
    1.Start with Simple Workflows: Begin with basic workflows to gain user confidence before tackling complex processes.
    2.Involve Stakeholders Early: Engage business users and IT early to align workflows with real business needs.
    3.Comprehensive Training: Invest in user training to ensure smooth adoption and reduce resistance.
    4.Leverage Prebuilt Templates: Use Nintex’s templates to speed up implementation and maintain consistency.
    5.Iterate and Optimize: Continuously improve workflows based on user feedback and performance metrics.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    I've always had excellent service and had no trouble communicating. It has aided in my understanding of how I can continue to use the bots. Reading peer assessments reveals that while IBM RPA demands a substantial initial financial commitment, it justifies its cost, unlike Blue Prism RPA, which does not.
    Incentivized
    Read full review
    Nintex
    Microsoft environment does not have the scalability of Nintex; it is perfect for small and medium-sized companies, especially in environments where Microsoft environment is almost entirely used. Although Microsoft offers options to connect to other applications, its platform lacks the development and robustness that Nintex provides. Nintex not only covers Microsoft environments but also Google and other important platforms.
    Incentivized
    Read full review
    Scalability
    IBM
    No answers on this topic
    Nintex
    The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • IBM Robotic Process Automation has helped save on cost and time as it is able to automate tasks that are repetitive and routine tasks.
    • IBM Robotic Process Automation has helped us increase productivity. This is because it is able to perform tasks with a high degree of accuracy and speed.
    • It has enhanced compliance as it is able to automate compliance-related tasks. This has helped us improve our reputation.
    Incentivized
    Read full review
    Nintex
    • People have woken up to the amount of overlap after mapping their processes.
    • People can be resistant to process changes. You need to have the support from above or support from the 'business' that you are process changing to be able to see the positive impacts.
    • Numbers talk. if you can get a general salary figure from your HR dept to show savings for 'employee bands', then when you present reports, they will be all the richer in data.
    Incentivized
    Read full review
    ScreenShots

    IBM Robotic Process Automation Screenshots

    Screenshot of IBM Robotic Process Automation Demo: IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Watson Engine in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: IVR Debug in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: HTTP Request in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Knowledge Base Training in IBM RPA Studio

    Nintex Screenshots

    Screenshot of Nintex Automation CE, a complete agentic business orchestration platform — unifying process intelligence, agentic workflow orchestration, and AI-driven solution building in one governed platform.Screenshot of the Nintex K2 dashboard. The application offers on-premises and hosted solutions that brings together advanced orchestration, control, and scalability, and security into a single platform.