IBM Robotic Process Automation vs. Nintex Process Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Robotic Process Automation
Score 8.6 out of 10
N/A
IBM Robotic Process Automation with Automation Anywhere is a robotic process automation solution combining business process management tools from IBM with Automation Anywhere's bots and automation capabilities.
$840
per month
Nintex Process Platform
Score 8.5 out of 10
N/A
Nintex offers a platform that helps companies discover, automate, and optimize business processes.N/A
Pricing
IBM Robotic Process AutomationNintex Process Platform
Editions & Modules
IBM RPA On premises
Platform starter pack, starting at USD 840.00 per month
per month
IBM RPA Software as a service (SaaS)
Platform starter pack, starting at USD 840.00 per month
per month
No answers on this topic
Offerings
Pricing Offerings
IBM Robotic Process AutomationNintex Process Platform
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
IBM Robotic Process AutomationNintex Process Platform
Top Pros
Top Cons
Features
IBM Robotic Process AutomationNintex Process Platform
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Robotic Process Automation
-
Ratings
Nintex Process Platform
7.3
172 Ratings
11% below category average
Dashboards00 Ratings7.5159 Ratings
Standard reports00 Ratings7.4165 Ratings
Custom reports00 Ratings6.9137 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Robotic Process Automation
-
Ratings
Nintex Process Platform
7.4
236 Ratings
12% below category average
Process designer00 Ratings8.1213 Ratings
Process simulation00 Ratings5.021 Ratings
Business rules engine00 Ratings7.8186 Ratings
SOA support00 Ratings7.6169 Ratings
Process player00 Ratings8.243 Ratings
Support for modeling languages00 Ratings6.014 Ratings
Form builder00 Ratings8.4211 Ratings
Model execution00 Ratings7.7173 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
IBM Robotic Process Automation
-
Ratings
Nintex Process Platform
9.0
18 Ratings
9% above category average
Social collaboration tools00 Ratings9.018 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
IBM Robotic Process Automation
-
Ratings
Nintex Process Platform
10.0
22 Ratings
21% above category average
Content management00 Ratings10.022 Ratings
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User Ratings
IBM Robotic Process AutomationNintex Process Platform
Likelihood to Recommend
8.5
(97 ratings)
8.3
(272 ratings)
Likelihood to Renew
8.7
(7 ratings)
8.2
(32 ratings)
Usability
8.7
(18 ratings)
8.3
(21 ratings)
Availability
-
(0 ratings)
8.9
(7 ratings)
Performance
-
(0 ratings)
9.7
(4 ratings)
Support Rating
8.8
(19 ratings)
6.8
(22 ratings)
In-Person Training
-
(0 ratings)
7.0
(1 ratings)
Online Training
4.5
(1 ratings)
8.8
(3 ratings)
Implementation Rating
8.9
(2 ratings)
9.0
(9 ratings)
Configurability
9.1
(1 ratings)
8.8
(3 ratings)
Ease of integration
-
(0 ratings)
9.8
(3 ratings)
Product Scalability
-
(0 ratings)
9.8
(3 ratings)
Vendor post-sale
-
(0 ratings)
9.7
(3 ratings)
Vendor pre-sale
-
(0 ratings)
9.7
(3 ratings)
User Testimonials
IBM Robotic Process AutomationNintex Process Platform
Likelihood to Recommend
IBM
While it can be applied to various scenarios, its suitability can depend on the specific requirements of a given task or process. Here are some scenarios where IBM RPA is well-suited and scenarios where it may be less appropriate: Well suited: 1.Data Entry and Data Migration: RPA can efficiently automate data entry tasks, such as copying information from one system to another or migrating data between databases, reducing the risk of human error 2. Report Generation: RPA can generate routine reports by extracting data from various sources, formatting it, and delivering the reports to the relevant stakeholders, saving time and effort. 3. Email and Message Handling: RPA can help manage and categorize emails and messages, such as routing customer inquiries to the right department or processing routine email requests.Less suited for: 1. Cases where there is High Variability: RPA may struggle with tasks that have a high degree of variability, where each case is unique and difficult to standardize. 2. For Complex Decision-Making: RPA is rule-based and not designed for complex decision-making processes. It cannot replace the judgment and decision-making capabilities of humans. 3.Tasks Requiring Creativity: RPA is not suitable for tasks that require creativity, innovation, or problem-solving skills, as it operates based on predefined rules and logic.
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Nintex
Nintex is best suited when processes are drawed by the business and then can be furter enhanced by IT professionals. When only used by business units we see that there are some lose ends in processes and some bagic process knowledge is needed. Therefore it is wise that the persons in the business who will use Nintex have some basic knowledge on how to set up business processes
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Pros
IBM
  • accessing local system
  • It was programmed to navigate to the web page requiring reCAPTCHA verification, locate the reCAPTCHA challenge, and generate a screenshot or other data to present to a user for manual input.
  • It was programmed to extract employee data from emails or forms, update the employee record in Workday, and send automated notifications.
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Nintex
  • Easily build approval process using email and assign a task actions in Nintex Workflow
  • Easily manage security at item level with O365 permission action in Nintex Workflow
  • Easily use Rule in Nintex Form to build the Input Form and manage the events
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Cons
IBM
  • Security and data privacy: IBM RPA may not have the strongest security features, which can leave sensitive data vulnerable to breaches or hacking.
  • Scalability: IBM RPA may not scale well to accommodate larger businesses and more complex processes, which can lead to performance issues and increased costs.
  • Customization: IBM RPA may not provide as much customization options as some users would like, making it difficult to tailor the software to specific business needs.
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Nintex
  • Adding Machine learning features like the "Image and Text Automation" component, which allows bots to extract data from unstructured sources like scanned documents or PDFs.
  • Natural language processing (NLP) features to understand and interpret human language, which can be useful for tasks like customer service or data entry. mostly for middle east countries where Arabic language is used.
  • Integration with external systems where many industries uses their own legacy systems and they need RPA bot to interact with their systems as well.
  • Adding More OCR tools for Document data extraction and dynamic content.
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Likelihood to Renew
IBM
By implementing IBM Robotic Process Automation, we realized that they are digital robots with a great impact on our manual tasks, generating good automation capabilities that are beneficial to the entire company.
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Nintex
We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
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Usability
IBM
IBM RPA is a very powerful tool, it has almost all the features that are necessary to build, implement and manage highly functional robots. The learning curve is very fast, so excellent skills are acquired. It is not necessary to have strong programming knowledge because its use is very easy. It is just drag and drop commands. By adding rules and logic, wonderful robots can be achieved.
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Nintex
Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
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Reliability and Availability
IBM
No answers on this topic
Nintex
The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.
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Performance
IBM
No answers on this topic
Nintex
Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
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Support Rating
IBM
IBM has done a great job with enablement for the product. There is documentation for use-cases, development videos for beginners, and a community forum that has proven useful for getting started with the application. Although the resources cannot solve every problem a developer comes across, they have been very beneficial to our technical team.
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Nintex
The support team works as fast as they can and they are usually fast to solver the issues. Sometimes they need more time to solve one of them because our workflows and so on are more complex than usual clients.
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In-Person Training
IBM
No answers on this topic
Nintex
The trainer addressed the smallest queries in a friendly and timely manner; He walked us through all the necessary products we were using
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Online Training
IBM
No answers on this topic
Nintex
I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
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Implementation Rating
IBM
I am main developer of the this implementation. I have faced many chanllenges in implementation as IBM RPA not provided direct commands to automate Excel. I enjoyed in finding solution and best approach for the implementation
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Nintex
test runs for key persons to insure the system is set up prior to rolling out I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex
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Alternatives Considered
IBM
I love how this tool helps to engage employees with mission-critical work, optimizing their skillsets, instead of focusing on mundane, time-consuming tasks that can be easily automated. Through this we've been able to save time and cut costly operations, free from repetitive work and elevates job satisfaction and creates a more efficient workplace.
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Nintex
It's much more reasonably priced and we were able to actually experience the platform for a bit before we made a decision. And by the time our demo was finished we had already started depending on it for some of our processes so it would've been very hard to separate from it
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Scalability
IBM
No answers on this topic
Nintex
The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.
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Return on Investment
IBM
  • IBM Robotic Process Automation has helped save on cost and time as it is able to automate tasks that are repetitive and routine tasks.
  • IBM Robotic Process Automation has helped us increase productivity. This is because it is able to perform tasks with a high degree of accuracy and speed.
  • It has enhanced compliance as it is able to automate compliance-related tasks. This has helped us improve our reputation.
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Nintex
  • We have saved our company thousands of dollars by creating our own customer support system rather than using a 3rd party tool.
  • The ability to generate documents/PDFs in workflows has solved a great number of process issues for us and groups who had previously been using paper documents.
  • Automating many permissions updates through workflows has been a huge time saver for repetitive processes.
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ScreenShots

IBM Robotic Process Automation Screenshots

Screenshot of IBM Robotic Process Automation Demo: IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Watson Engine in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: IVR Debug in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: HTTP Request in IBM RPA StudioScreenshot of IBM Robotic Process Automation Demo: Knowledge Base Training in IBM RPA Studio

Nintex Process Platform Screenshots

Screenshot of Nintex Automation Cloud is a cloud-based platform that offers capabilities to build automation and process-focused applications.Screenshot of Nintex Insights gives visibility into metrics and performance KPIs across all processes.Screenshot of Establishes total visibility and control over enterprise processes with Nintex Process Manager. Includes visual mapping and management software to encourage company-wide collaboration, increase accountability, and improve processes.Screenshot of With Nintex Forms, the users can create dynamic online forms to capture and submit accurate and current data. Its design canvas, drag-and-drop controls, and advanced business logic make it easy to customize forms for various business needs.