IBM Security QRadar SIEM vs. New Relic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Security QRadar SIEM
Score 8.7 out of 10
N/A
IBM Security QRadar is security information and event management (SIEM) Software.N/A
New Relic
Score 8.0 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
IBM Security QRadar SIEMNew Relic
Editions & Modules
No answers on this topic
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
IBM Security QRadar SIEMNew Relic
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Security QRadar SIEMNew Relic
Features
IBM Security QRadar SIEMNew Relic
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
IBM Security QRadar SIEM
8.6
69 Ratings
8% above category average
New Relic
-
Ratings
Centralized event and log data collection9.927 Ratings00 Ratings
Correlation8.769 Ratings00 Ratings
Event and log normalization/management9.527 Ratings00 Ratings
Deployment flexibility7.827 Ratings00 Ratings
Integration with Identity and Access Management Tools8.865 Ratings00 Ratings
Custom dashboards and workspaces7.469 Ratings00 Ratings
Host and network-based intrusion detection9.725 Ratings00 Ratings
Data integration/API management9.07 Ratings00 Ratings
Behavioral analytics and baselining7.748 Ratings00 Ratings
Rules-based and algorithmic detection thresholds8.149 Ratings00 Ratings
Response orchestration and automation7.75 Ratings00 Ratings
Reporting and compliance management8.047 Ratings00 Ratings
Incident indexing/searching8.97 Ratings00 Ratings
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User Ratings
IBM Security QRadar SIEMNew Relic
Likelihood to Recommend
8.4
(89 ratings)
7.8
(142 ratings)
Likelihood to Renew
8.4
(5 ratings)
8.8
(16 ratings)
Usability
8.1
(2 ratings)
8.2
(11 ratings)
Availability
9.0
(1 ratings)
9.1
(2 ratings)
Performance
9.0
(1 ratings)
9.1
(2 ratings)
Support Rating
8.1
(62 ratings)
9.0
(7 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
8.0
(9 ratings)
Configurability
8.0
(1 ratings)
7.3
(3 ratings)
Contract Terms and Pricing Model
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(58 ratings)
9.0
(1 ratings)
Product Scalability
8.0
(1 ratings)
9.1
(2 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(1 ratings)
8.2
(2 ratings)
Vendor pre-sale
9.0
(1 ratings)
8.2
(2 ratings)
User Testimonials
IBM Security QRadar SIEMNew Relic
Likelihood to Recommend
IBM
I would only recommend IBM Security QRadar SIEM in a few situations. For one, it's very easy to setup and use if all your log sources are generic from known vendors. It's also significantly cheaper than Splunk, which is nice if you're trying to save money or be more efficient. I would not recommend IBM Security QRadar SIEM for environments with a lot of custom logs and complicated detection requirements.
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New Relic
I have used New Relic in different scenarios like monitoring my production infrastructure and applications which helps us to reduce the downtime of my applications and websites and also I have used the synthetic monitoring feature which helps to proactively monitor our websites availability. Along with this I have also used New Relic for cloud resources cost monitoring which helps to reduce my cloud cost. Also I have used mobile application monitoring which helps me to trace the sessions easily and I can easily reduce my RCA through the help of that.
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Pros
IBM
  • Enables identification and prioritization of vulnerabilities in IT infrastructure for corrective action.
  • Facilitates security incident investigation and forensic analysis.
  • Provides a real-time view of security events, enabling immediate incident response.
  • Can integrate with external threat intelligence sources to enrich data and improve threat detection.
  • Enables the generation of detailed and customized reports.
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New Relic
  • New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
  • It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
  • We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.
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Cons
IBM
  • Need to spend more time configuring the system to properly interpret and normalize different type of data collected from multiple resources.
  • While Rule creation QRadar uses that rules to detect security threats and generate alerts, but to creating and managing rules is bit complex & tedious work to complete.
  • IBM Security QRadar SIEM is excellent in handling large & complex systems that requires in-depth knowledge and extensive training to configure and maintain the system which includes upgrading, optimization of performance & issue troubleshooting.
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New Relic
  • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
  • support for very low level specific integration from APIs to classes to functions to piece of code
  • More detailed documentation, as we faced issues while integrating for the first time.
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Likelihood to Renew
IBM
QRadar is an established and stable product, we have been using it for many years and want to continue to focus on it. Anyone who has used the product and knows it knows how reliable it is and how it facilitates continuous monitoring of threats from outside and inside. it is an exceptional product that is very useful for us.
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New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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Usability
IBM
As a grade I give 8 as QRadar is not easy to learn. It requires some time to master it. It also needs a team of people actively working on the product. Once you learn to use it the software works very well and it is easy to correlate and understand detected threats. It only takes time to learn how to use it well and configure it properly.
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New Relic
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
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Reliability and Availability
IBM
No answers on this topic
New Relic
Never observed an outage
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Performance
IBM
No answers on this topic
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Support Rating
IBM
Customer support is Good of IBM, While Using IBM QRadar its deployment is to slow and suddenly stop working and crashed we have contacted IBM Support and Rised a Ticket within a few minute we get call back from customer support and Query Resolved by them Fast And Rapid Support of Ibm
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New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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In-Person Training
IBM
The training was very useful and the people who taught us were very knowledgeable. Although the software may initially seem difficult to learn they made things much easier for us.
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New Relic
No answers on this topic
Online Training
IBM
The training was very useful and the people who taught us were very knowledgeable. Although the software may initially seem difficult to learn they made things much easier for us.
Read full review
New Relic
No answers on this topic
Implementation Rating
IBM
Initial patience is required to learn how to use the product, and it takes a dedicated team to use it. One person is not enough, and it's not enough to just set it up and check it once in a while. It has to be used daily and kept under control to be used effectively
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New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Alternatives Considered
IBM
IBM Qradar takes the best from its competitors. Reliable and stable but sometimes very expensive, the SIEM from IBM offers a wide range of scenarios in which the customers can suite and size their own infrastructures. IBM Qradar doesn't really needs to stack up againt its competitors because it already sets an example in the SIEM world.
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New Relic
New Relic has full stack visibility and gives us all options for observability like one stop shop. It gives you front end, backend as well synthetic monitoring capabilities. Every other feature built into one cost model (usually) which ties to data that you send, it helps you leverage all features without having to pay additional charge for feature
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Scalability
IBM
No answers on this topic
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Return on Investment
IBM
  • Offense investigation was really helped in tackling the incidents. It was accurate and brief
  • The automation with IBM resilient (SOAR) was a milestone in elimination of user mistakes
  • The X-Force threat intelligence supported us in getting the work done without any 3rd party enterprise OSINT database
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New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
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ScreenShots

IBM Security QRadar SIEM Screenshots

Screenshot of QRadar SIEM Cloud native- Threat intelligence preview