IBM Targetprocess vs. Zoho Projects

Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit

Incentivized

My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.

Incentivized

• Basic flexibility out of the box is a big advantage for a small company without resources to customize, as is needed for some of the larger competitors.
• The support is second to none. They've even written custom TP queries to get me what I want.
• They have managed to cover all the basics of product development in one product, in particular, the inclusion of customer support (although limited) is a big selling point for a small company.

Incentivized

• Swiss Army Knife: The suite of Zoho projects can be tailored to fit the needs of any business. It's great to have a bunch of different software offerings that will work together seamlessly.
• Task Customization: Zoho allows you to customize your tasks more than other platforms (add start dates, due dates, dependencies, subtasks...)

Incentivized

• The UI is bit complex for new users who never used it. i think this can be sorted out by providing the steps to access?
• dashboards with large datasets can cause performance lags or timeouts
• Introduce more flexible, template-based RBAC configurations.

Incentivized

• More flexibility on making the user interface more compact (like Excel or MSP). Current interface is well spaced, but some users may like a more compact view.
• More simplified Gantt Charts that help us understand progress and dependencies.
• Ability to export projects to Excel for sharing with others we can't/don't want to bring on to Zoho projects

Incentivized

Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.

Incentivized

Zoho has been able to fit the needs of our Engineering organization. The employees and management that are using it have not found a 'catastrophic' reason to discontinue use. Although certain features and better support mechanisms would be much better, it has been able to keep with both basic needs and more advanced ones. A majority of the company has enjoyed the basic interface it offers, the apps it has for iPhone and Blackberry, the mobility of updating a project without needing to be connected to any type of server. There are still improvements that can be made in future releases but as the person who originally purchased the solution for our company, I have found it to be an excellently priced solution in the functionality it offers.

Overall Targetprocess's usability is good. the tool is easy to use and has features which most BUs and organizations can use. Additional features like AI integration would help the tool and its overall usability. providing additional dashboards for specific roles and executives within the tool would benefit Targetprocess with its scale

Incentivized

Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together

Incentivized

Some minor outages are experienced, though these tend to pass within an hour usually and work can continue

Incentivized

Has not been down to my knowledge.

Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.

Incentivized

Speed meets my expectations.

TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.

The team also releases new versions frequently with new features but with no knock-ons to currently working features.

Incentivized

Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks

Incentivized

You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.

Incentivized

Targetprocess was all around the better tool. They do not nickel-and-dime you and you don't have to deal with multiple products that do, or do not, integrate well together. Below are some of Targetprocess' biggest strengths:

• Highly customizable; can fit the needs of almost any team
• Robust reporting tool
• Easy to use and administer
• Provides all the functionality an agile org would be looking for
• Support team and user guide are phenomenal.

Incentivized

Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.

Incentivized

We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!

Incentivized

• TargetProcess is my all-time favorite project management software that enables me to work collaboratively and also enthusiastically with my colleagues.
• Before its invention, emails were difficult to handle in the past but now to make connections better I only trust this application because it’s a good intuitive to work in the form of group.
• It provides me a quite useful view that facilitates my working in a way that I can create a customized view of all my ongoing projects.

Incentivized

• Unfortunately, prior to creating Project Task Templates we'd occasionally miss a step and something that was necessary would be overlooked.
• The creation of the Project Templates was a team collaborative effort to make sure that everyone had some input as different people was integral to specific projects.
• It took a little while to learn some of the more tricked out features like task dependency but even starting out with the most basic of features was very significant.

Incentivized