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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Video Streaming

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and 24-hour streaming channels. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video search and automated closed captioning. IBM Enterprise Video Streaming can power security-rich video communications ranging from employee town halls, to…

    $137

    per month 100 viewer hours

    Influitive

    Score8 out of 10
    N/AAdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.N/A

    Uplynk

    Score8 out of 10
    N/AUplynk, formerly Edgio and formerly Limelight Networks, offers their global edge network to bring data closer to every user, delivering content faster, safer and easier. It boasts more than 7,000 global interconnections to last-mile networks.N/A
    Pricing
    IBM Video StreamingInfluitiveUplynk
    Editions & Modules
    Silver
    $137
    per month 100 viewer hours
    Gold
    $688
    per month 2,000 viewer hours
    Platinum
    $1380
    per month 5,000 viewer hours
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Video StreamingInfluitiveUplynk
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesYesNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsVideo Streaming edition is available for purchase via credit card online (or via IBM salesperson if needs exceed those outlined in the online plans). Enterprise Video Streaming edition must be purchased from an IBM salesperson.To learn more about Influitive's pricing, please reach out to a member of our sales team.—
    More Pricing Information
    Community Pulse
    IBM Video StreamingInfluitiveUplynk
    Considered Multiple Products
    IBM
    No answer on this topic
    Influitive
    No answer on this topic
    Uplynk
    Chose Uplynk
    We have moved our live webcasting and archived hosting away from LLNW. There were some technical hurdles that we could not overcome, even with their technical support. For our business model, LLNW's fee structure was not competitive with others in their space. We do …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    73 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    67 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    73 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    47 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    47 Answers
    No answers on this topic
    Features
    IBM Video StreamingInfluitiveUplynk
    Brand Advocacy Tools
    Comparison of Brand Advocacy Tools features of IBM Video Streaming and Influitive and Uplynk
    Feature
    IBM Video Streaming
    -
    Ratings
    Influitive
    4.9
    2 Ratings
    29% below category average
    Uplynk
    -
    Ratings
    Community Building00 Ratings2.02 Ratings00 Ratings
    Referral Management00 Ratings2.02 Ratings00 Ratings
    Rewards Program00 Ratings5.22 Ratings00 Ratings
    Program Notices00 Ratings4.52 Ratings00 Ratings
    Reference Request Automation00 Ratings8.21 Ratings00 Ratings
    Multi-Channel Marketing00 Ratings7.31 Ratings00 Ratings
    Best Alternatives
    IBM Video StreamingInfluitiveUplynk
    Small Businesses
    Brightcove
    Score8.3 out of 10
    No answers on this topic
    Amazon CloudFront
    Score8.2 out of 10
    Medium-sized Companies
    Brightcove
    Score8.3 out of 10
    No answers on this topic
    Google Cloud CDN
    Score6.2 out of 10
    Enterprises
    Brightcove
    Score8.3 out of 10
    No answers on this topic
    Azure CDN
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    IBM Video StreamingInfluitiveUplynk
    Likelihood to Recommend
    7.1
    (128 ratings)
    8.0
    (154 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    8.9
    (8 ratings)
    9.4
    (38 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (62 ratings)
    7.3
    (19 ratings)
    7.0
    (1 ratings)
    Availability
    9.0
    (3 ratings)
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.3
    (3 ratings)
    8.0
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (9 ratings)
    9.7
    (71 ratings)
    -
    (0 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.1
    (60 ratings)
    7.3
    (9 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (3 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.1
    (2 ratings)
    6.7
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    8.1
    (3 ratings)
    6.0
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.6
    (3 ratings)
    5.0
    (14 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.6
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Video StreamingInfluitiveUplynk
    Likelihood to Recommend
    IBM
    Very limited customization features. Permissions are a mess too if you want to have people assigned as chat moderators for events for instance, but dont want them access to the admin panel. The quality of the broadcast and live captions work well, but they charge extra for live captions. For operating a video on demand site, the design of the page is really poor and limited on customization. Been a user for years and seen almost no new innovation on the platform which has been disappointing. The metrics are a mess on the user panels too. They do provide an api link for your external metrics and/or data dumps for using something like tableau, but that features not really something to write home about and a rather basic offering. This is an expensive platform with limited options and an outdated style unfortunately. We have been getting by for our uses but there's nothing really keeping us with IBM if another platform offering came around
    Read full review
    Influitive
    We have seen success with information sharing. Giving customers another way to access our resources has been a huge help for them. While we see good engagement numbers there are still some limitations to getting our advocates to complete the 'harder' challenges, like a testimonial or reference
    Incentivized
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    Uplynk
    Uplynk is a really useful tool that i am glad our organization has access to. However i find that the steaming software struggles on days when there are many clips being created and this can create a backlog during crucial content posting times. I wish the software was a little more streamlined as well and able to handle multiple users at the same time.
    Incentivized
    Read full review
    Pros
    IBM
    • IBM Video Streaming allows for the integration of interactive elements into video content, such as quizzes, polls, and live Q&A sessions. This can make learning more engaging for young students by making it interactive and fun, thus increasing their attention and participation.
    • Teachers in a K-5 setting can access and share professional development materials and teaching resources through the platform. This can help them stay updated on the best practices for early childhood education, innovative teaching methods, and subject-specific strategies, ultimately benefiting their students.
    • IBM Video Streaming provides the capability for teachers to create a library of on-demand educational videos. This is particularly useful for young learners who may need to revisit concepts multiple times to fully understand them. It also supports differentiated learning by allowing students to learn at their own pace.
    • Young students often benefit from visual aids in their learning process. IBM Video Streaming can deliver high-quality video content that includes animations, demonstrations, and visual explanations of concepts. This can be particularly effective in subjects like science, math, and reading, where visualizations can enhance understanding.
    Incentivized
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    Influitive
    • Allows you to create compelling and engaging challenges that help your content stand out.
    • The gamification system enables a seamless rewards program that doesn't require a big manual lift.
    • The data and insights are easy to access, analyze, and guide you toward your north star.
    Incentivized
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    Uplynk
    • We used Limelight Networks (LLNW) for content storage and reporting. They continued to update and improve the platform. Their customer communication approach had evolved over the years to become very good.
    • We webcast live events throughout North America and abroad from multiple locations for multiple clients, simultaneously.
    • We built applications on top of LLNW infrastructure.
    Incentivized
    Read full review
    Cons
    IBM
    • Occasionally, we experience a form of static that lasts for about 1 to 2 minutes. It appears in the live stream and in the auto-recorded file, but not in the live worship assembly. It occurs roughly 1 in every 4 hours of webcast time. I wish there was a way to trace the source of that recurring static. The diagnostic tools could be more robust.
    • It would be nice if the chat room allowed a user photo/avatar for each user to personalize that a little more.
    • I have wished for a way that an admin could use a “laser pointer” on the video window to point out something on the feed that other live viewers could see.
    • It would be wonderful to have a mini-tutorial for viewers who are not technically savvy that would inform them of how to get to the site and explain how they can use the software. For example, how they can see and type in the chat room, how to maximize the screen and make it smaller. Some of our viewers are in nursing homes or otherwise limited in capability to learn to use this on their own.
    Incentivized
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    Influitive
    • The Admin view is not as intuitive as the user view and the functionality just isn't as great. I wish it had almost the same layout/interface as how the customer sees it so I didn't have to constantly enter Preview mode.
    • I wish there were more included integrations in the regular Influitive package.
    Incentivized
    Read full review
    Uplynk
    • Streaming video issues
    • Poor top image selection
    • Easier to use timeline for clip navigation
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    Our organization depends heavily on this streaming service. Now that we have the option of allowing our clients to attend meetings virtually, we can never retract that option as so many of our clients love the flexibility. Also, we have no complaints with the service itself. It is reliable and dependable and any issues we have encountered have never been to blame on the service but rather our lack of knowledge of it or needing to update our embed code
    Incentivized
    Read full review
    Influitive
    Depending on the cost and new features to be added, our company might be motivated to renew the use of Influitive. However, a lot depends on the year to come and the enhancements that can better our experience and add more gamification to the platform. Adding elements that can woo our target audience.
    Incentivized
    Read full review
    Uplynk
    No answers on this topic
    Usability
    IBM
    The user interface is pretty straightforward, but simply needs optimization. (Please hire a seasoned UX person to fix it.) However, all of the key features are there and understandable. It's a great platform overall, a bit expensive, and could use some more options for its viewing experience, and a better "smart" embedding window for mobile applications.
    Incentivized
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    Influitive
    Overall, Influitive is very easy to use for customers. There's a bit of a learning curve for new admins, but that's only because Influitive isn't always intuitive. The UI is confusing in certain places. I expect something to be in one place, and I find it somewhere else entirely. This is the only reason my usability rank isn't higher
    Incentivized
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    Uplynk
    Uplynk has improved greatly in the past year or so but still has some technical quirks that need to be worked out. i think with some improvements to speed and more stability in the program it could be an essential industry tool for our news station. Thank you for the improved performance to date.
    Incentivized
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    Reliability and Availability
    IBM
    Absolutely. We have never had an outage problem or any application errors that I have been privy to. We are duly notified generally in advance of outages or updates
    Incentivized
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    Influitive
    Yes, always available and extremely quick. The availability is 10 on 10 for sure. We also have situations where their team might not be working or on a holiday, but if we have an event, they are available and ensure smooth running. That is the beauty of having Influitive take care of you.
    Incentivized
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    Uplynk
    No answers on this topic
    Performance
    IBM
    As we use it now, we are satisfied with the streaming performance. I cannot speak to integration yet as we have yet to engage in that but have plans to in the future
    Incentivized
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    Influitive
    Influitive AdvocateHub interacts with Blackbaud Champions and is an on-time response system. What I mean by that is once data is entered in Influitive AdvocateHub, it is updated in real time and I can access a computer and the data is there immediately. Sometimes the rewards do not show up right away and I am under the assumption that the delay is caused by an influx of traffic.
    Incentivized
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    Uplynk
    No answers on this topic
    Support Rating
    IBM
    We funded 'white glove' service as our timelines were tight and our needs were well-defined. Tier 1 and Tier 2 support were able to help us get up and running in shorter order than we would have on our own. Documentation on the eCDN product had gaps, increasing the time to resolve and created concerns about success.
    Incentivized
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    Influitive
    If a problem can be easily addressed, Influitive Support is all over it! They're fast and always easy to work with. Some of the larger, or more unique problems, can get a little lost. I'd love to see a bit more follow-up on these more important issues, instead of me needing to reach out to find the status of a previously submitted issue. Overall, everyone at Influitive is kind and wants to help!
    Incentivized
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    Uplynk
    No answers on this topic
    In-Person Training
    IBM
    No answers on this topic
    Influitive
    I was taught and made to show all features that could help me learn more about the platform and this was great hands-on training for me. I picked up things faster than others and did have time to create challenges and make changes while someone was around to supervise and help.
    Incentivized
    Read full review
    Uplynk
    No answers on this topic
    Online Training
    IBM
    No answers on this topic
    Influitive
    The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor
    Read full review
    Uplynk
    No answers on this topic
    Implementation Rating
    IBM
    Ustream is easy to implement. It takes any stream we have thrown its way and distributed it quickly and with quality. When talking to others that are pursuing live stream implementations, I often remind them that the technology used to distribute your live stream is less important than the quality of the content you are distributing. Taking care to use the right camera equipment, the proper encoder, and quality sound gear will result in a high-quality stream that will allow the strength of the Ustream CDN to shine.
    Incentivized
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    Influitive
    I think some of the key insights I can put forward are all aligned to simply being organized. Make sure you have a well thoughts out plan where you have taken all factors into account. Prioritize the list of deliverables, and make sure you have all the right people alighed to assist internally & externally. If you have a well organized plan you will be set up for success.
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    Uplynk
    No answers on this topic
    Alternatives Considered
    IBM
    Vimeo offers better tools for on-demand like chapters and marketing tools. But their live options are limited to event durations. YouTube can stream for longer durations but IBM 24/7 stream has been much more reliable and easy to use.
    Incentivized
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    Influitive
    Vanilla is great for forums, but they don't have the gamification/challenges piece that is so important toward building advocacy. I've found a similar circumstance with Salesforce communities--good if you're looking primarily for crowdsourced tech support and QA, but nothing "sticky" for really building a thriving community, or the advocacy piece
    Incentivized
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    Uplynk
    We have moved our live webcasting and archived hosting away from LLNW. There were some technical hurdles that we could not overcome, even with their technical support. For our business model, LLNW's fee structure was not competitive with others in their space.

    We do appreciate them for trying though.
    Incentivized
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    Scalability
    IBM
    IBM global network.
    Incentivized
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    Influitive
    When I stayed using we only had a hundred or so Advocates and now we have 2100+. Pretty amazing product!
    Read full review
    Uplynk
    No answers on this topic
    Return on Investment
    IBM
    • Our ROI is measured by the provision of ministry and satisfaction of our congregation. We are extremely pleased with our USTREAM and feel that it is a valuable asset to our church.
    Incentivized
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    Influitive
    • Influitive has helped us generate hundreds of reviews on sites like G2, TrustRadius, and Capterra, which has resulted in various awards and positive placement on grid reports.
    • Influitive has helped us generate dozens of case studies and hundreds of quotes that can be used in sales and marketing campaigns.
    • Influitive has generated thousands of survey responses to help our product team better understand what our customers want, which has had a direct impact on our product roadmap.
    Incentivized
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    Uplynk
    • We built our live and archived webcasting part of our business around the LLNW platform. We built a successful business with the assistance of their tools and network. Management is really working hard to ensure clients are happy and are being assisted by the organization.
    Incentivized
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    ScreenShots

    IBM Video Streaming Screenshots

    Screenshot of the viewer's portal experience (channel page).Screenshot of how the automatically generated closed captions can be edited if necessary.Screenshot of the Analytics Console.Screenshot of the Watson Media CMSScreenshot of the viewer's portal experience (channel page).

    Influitive Screenshots

    Screenshot of Expand your reach through trusted channelsScreenshot of Take Influitive mobile. Advocacy enables anytime, anywhere.