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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ICIMS Hire

    Score8 out of 10
    N/AICIMS Hire is an enterprise applicant tracking system (ATS) that supports core hiring workflows. With comprehensive support for screening, interview management, offer management, and onboarding, it is built on enterprise‑grade technology and designed to support complex, global hiring at scale.N/A

    M‑Files

    Score8.9 out of 10
    N/AM-Files delivers Context-First Document Management with a metadata-driven architecture that improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified environment that strengthens governance.N/A
    Pricing
    ICIMS HireM‑Files
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ICIMS HireM‑Files
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsImplementation pricing is determined on a per-company basis. Starting price (does not include set up fee) - Pricing is determined on a per-company basis, tailored to organization size, configuration, and selected solutions.—
    More Pricing Information
    Features
    ICIMS HireM‑Files
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ICIMS Hire and M‑Files
    Feature
    ICIMS Hire
    8.1
    133 Ratings
    2% above category average
    M‑Files
    -
    Ratings
    Job Requisition Management8.0130 Ratings00 Ratings
    Company Website Posting8.7123 Ratings00 Ratings
    Publish to Social Media8.8108 Ratings00 Ratings
    Job Search Site Posting8.6113 Ratings00 Ratings
    Customized Application Form7.7115 Ratings00 Ratings
    Resume Management9.4125 Ratings00 Ratings
    Duplicate Candidate Prevention8.0119 Ratings00 Ratings
    Candidate Search8.2127 Ratings00 Ratings
    Applicant Tracking8.5128 Ratings00 Ratings
    Collaboration7.8116 Ratings00 Ratings
    Task Creation and Delegation7.098 Ratings00 Ratings
    Email Templates8.3128 Ratings00 Ratings
    User Permissions7.8125 Ratings00 Ratings
    Notifications and Alerts8.0114 Ratings00 Ratings
    Reporting7.5127 Ratings00 Ratings
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    ICIMS HireM‑Files
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    Crelate
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    Score9 out of 10
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    CareerSiteBuilder
    Score10 out of 10
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    Score7.4 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    Tungsten Capture
    Score9.5 out of 10
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    User Ratings
    ICIMS HireM‑Files
    Likelihood to Recommend
    8.5
    (151 ratings)
    9.9
    (68 ratings)
    Likelihood to Renew
    9.0
    (33 ratings)
    9.9
    (15 ratings)
    Usability
    8.7
    (72 ratings)
    8.2
    (12 ratings)
    Availability
    9.1
    (5 ratings)
    9.1
    (3 ratings)
    Performance
    8.2
    (3 ratings)
    9.1
    (2 ratings)
    Support Rating
    6.0
    (103 ratings)
    8.0
    (11 ratings)
    Online Training
    7.9
    (3 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    6.3
    (5 ratings)
    8.2
    (8 ratings)
    Configurability
    5.0
    (1 ratings)
    9.6
    (2 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.8
    (2 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    7.0
    (3 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    7.0
    (3 ratings)
    User Testimonials
    ICIMS HireM‑Files
    Likelihood to Recommend
    ICIMS
    When we partnered with ICIMS in 2018, it met our needs. 8 years later, I think ICIMS can offer more. AI needs to be incorporated into its system to better service its customers. The other recommendation is that they should offer training and communicate more often with their clients. Their dashboard should also be improved to make it easier on the eyes.
    Incentivized
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    MFiles
    M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
    Incentivized
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    Pros
    ICIMS
    • My favorite: Workflow Auto-Process Rules. When moving a candidate to the "Phone Screen" stage, the system can automatically trigger a text message to them with a link to my calendar. Once they pick a time, it sends the calendar invite to both of us and attaches their resume for me.
    • It eliminates the manual emailing, making the company look incredibly fast and organized to the candidate.
    • The simplicity with which you are able to navigate the tooling. Very intuitive, requires little training and troubleshooting. At a prior company we were using a robust system which took me weeks to navigate and learn. As a hiring manager, this is such a drag as I am not constantly hiring people to keep the skills fresh.
    • ICIMS Hire is great at reporting on past applications. Whenever I have a new opening on the team, instead of spending ad money on social, I go dig for "star candidates" that applied 1 year ago, for example, and start there. I personally hired a returning candidate this way which is such a great relationship builder with possible future candidates.
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    MFiles
    • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
    • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
    • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
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    Cons
    ICIMS
    • It is a little difficult to track internal applicants that are already active with our company.
    • Some of the fields when hiring an employee are a little difficult to change.
    • Not a sure way of identifying "eligible for rehire" within iCIMS for those that re-apply.
    Incentivized
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    MFiles
    • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
    • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
    • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
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    Likelihood to Renew
    ICIMS
    We would highly likely renew iCIMS Hire because it consistently delivers strong value across our recruiting process. It streamlines workflows, improves collaboration between teams, and provides reliable reporting and insights. The system is scalable, user-friendly, and continues to evolve with new features, making it a dependable long-term solution for our hiring needs.
    Incentivized
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    MFiles
    M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
    Incentivized
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    Usability
    ICIMS
    The platform is intuitive once configured and makes managing candidate pipelines, status updates, and communication straightforward. However, certain tasks—like custom reporting, bulk updates, and navigating between modules can feel a bit cumbersome and could benefit from a more modern interface. Overall, it’s reliable and effective for structured, high-volume recruiting environments like federal hiring.
    Incentivized
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    MFiles
    It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
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    Reliability and Availability
    ICIMS
    There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
    Incentivized
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    MFiles
    always there.
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    Performance
    ICIMS
    We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
    Incentivized
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    MFiles
    I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
    Incentivized
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    Support Rating
    ICIMS
    Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.
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    MFiles
    Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
    Incentivized
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    In-Person Training
    ICIMS
    No answers on this topic
    MFiles
    We had online conference call training with a recording to use later as needed
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    Online Training
    ICIMS
    I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
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    MFiles
    They answer all questions and record your training for later use.
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    Implementation Rating
    ICIMS
    I wasn't involved with the implementation. It was before my time
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    MFiles
    The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
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    Alternatives Considered
    ICIMS
    Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
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    MFiles
    The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
    Incentivized
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    Scalability
    ICIMS
    iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
    Incentivized
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    MFiles
    do so much more than we need but has all the stuff we do need.
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    Return on Investment
    ICIMS
    • It makes it so much easier to keep the recruit engaged and informed about what is going on in the process.
    • I can speak to multiple people at one time which saves me time in the long run
    • I can keep a record of every time I have had a conversation with a recruit and what was said in those conversations.
    Incentivized
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    MFiles
    • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
    • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
    Incentivized
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    ScreenShots

    ICIMS Hire Screenshots

    Screenshot of The personalized, configurable dashboard built for recruiters. It brings together upcoming interviews, open jobs, offer statuses, and time-to-fill metrics in one easy view.Screenshot of The candidate list used to manage applications in one organized view. It shows all candidates for a job along with key details like application date and status, giving recruiters a quick snapshot of the pipeline.Screenshot of The global profile provides a complete, real-time view of each candidate in one place. Recruiters can quickly access contact details, work history, education, and active applications without navigating multiple screens.Screenshot of The Microsoft Teams integration. Hiring managers can rate candidates, leave comments, and make recommendations without leaving Teams.

    M‑Files Screenshots

    Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items