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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ICIMS Hire

    Score8 out of 10
    N/AICIMS Hire is an enterprise applicant tracking system (ATS) that supports core hiring workflows. With comprehensive support for screening, interview management, offer management, and onboarding, it is built on enterprise‑grade technology and designed to support complex, global hiring at scale.N/A

    Zoho Recruit

    Score7.6 out of 10
    N/AZoho Recruit is a cloud-based ATS. Zoho offers a full suite of features typical of applicant tracking systems, including social recruiting and resume parsing. Its custom automatable reports enable analyses of processing and information sharing. It is available in Free, Standard, and Enterprise versions.

    $25

    per month per user

    Pricing
    ICIMS HireZoho Recruit
    Editions & Modules
    No answers on this topic
    Forever Free
    $0
    Standard
    $25
    per month per user
    Professional
    $50
    per month per user
    Enterprise
    $75
    per month per user
    Offerings
    Pricing Offerings
    ICIMS HireZoho Recruit
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$30 per user per month
    Additional DetailsImplementation pricing is determined on a per-company basis. Starting price (does not include set up fee) - Pricing is determined on a per-company basis, tailored to organization size, configuration, and selected solutions.Zoho recruit also provides options for add-ons such as a client portal ($6/license/month) and video interviews ($12/license/month).
    More Pricing Information
    Community Pulse
    ICIMS HireZoho Recruit
    Considered Both Products
    ICIMS
    Chose ICIMS Hire
    iCIMS seems more adaptable, scale-able, for a competitive cost.
    Proven platform, with good clientele, good ratings.
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    91 Answers
    100%
    Would buy again
    20 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    81 Answers
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    96 Answers
    100%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    61 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    84%
    Implementation went as expected
    63 Answers
    100%
    Implementation went as expected
    18 Answers
    Features
    ICIMS HireZoho Recruit
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ICIMS Hire and Zoho Recruit
    Feature
    ICIMS Hire
    8.1
    133 Ratings
    2% above category average
    Zoho Recruit
    6.6
    37 Ratings
    18% below category average
    Job Requisition Management8.0130 Ratings4.335 Ratings
    Company Website Posting8.7123 Ratings7.030 Ratings
    Publish to Social Media8.8108 Ratings6.025 Ratings
    Job Search Site Posting8.6113 Ratings7.031 Ratings
    Customized Application Form7.7115 Ratings5.033 Ratings
    Resume Management9.4125 Ratings7.936 Ratings
    Duplicate Candidate Prevention8.0119 Ratings9.032 Ratings
    Candidate Search8.2127 Ratings7.035 Ratings
    Applicant Tracking8.5128 Ratings7.937 Ratings
    Collaboration7.8116 Ratings7.519 Ratings
    Task Creation and Delegation7.098 Ratings7.417 Ratings
    Email Templates8.3128 Ratings2.433 Ratings
    User Permissions7.8125 Ratings7.935 Ratings
    Notifications and Alerts8.0114 Ratings5.233 Ratings
    Reporting7.5127 Ratings6.833 Ratings
    Best Alternatives
    ICIMS HireZoho Recruit
    Small Businesses
    Crelate
    Score9.1 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ICIMS HireZoho Recruit
    Likelihood to Recommend
    8.5
    (151 ratings)
    7.9
    (38 ratings)
    Likelihood to Renew
    9.0
    (33 ratings)
    10.0
    (1 ratings)
    Usability
    8.7
    (72 ratings)
    4.0
    (1 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (103 ratings)
    6.0
    (6 ratings)
    Online Training
    7.9
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.3
    (5 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.8
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ICIMS HireZoho Recruit
    Likelihood to Recommend
    ICIMS
    When we partnered with ICIMS in 2018, it met our needs. 8 years later, I think ICIMS can offer more. AI needs to be incorporated into its system to better service its customers. The other recommendation is that they should offer training and communicate more often with their clients. Their dashboard should also be improved to make it easier on the eyes.
    Incentivized
    Read full review
    Zoho
    With the business I am in I have to be able to search and reach potential candidates from hours away due to the scope of the contract we have covering a solid couple hundred sq. miles of the state; so being able to have a software that can search, sort, rank, and suggest candidates without having to spend ours of time or driving hours for an interview I can connect with one person and make a decision and have the software there for them and send an email or two with the steps and instructions and 5 minutes later be doing the same for another candidate hours away without even needing to leave the office or even from home and knowing that I'm able to monitor and adjust the steps or make adjustments along the way and being able to trust that it is choosing quality candidates and able to help me hire the right people to do my job to keep my contractors and homeowners safe is amazing for our business.
    Incentivized
    Read full review
    Pros
    ICIMS
    • My favorite: Workflow Auto-Process Rules. When moving a candidate to the "Phone Screen" stage, the system can automatically trigger a text message to them with a link to my calendar. Once they pick a time, it sends the calendar invite to both of us and attaches their resume for me.
    • It eliminates the manual emailing, making the company look incredibly fast and organized to the candidate.
    • The simplicity with which you are able to navigate the tooling. Very intuitive, requires little training and troubleshooting. At a prior company we were using a robust system which took me weeks to navigate and learn. As a hiring manager, this is such a drag as I am not constantly hiring people to keep the skills fresh.
    • ICIMS Hire is great at reporting on past applications. Whenever I have a new opening on the team, instead of spending ad money on social, I go dig for "star candidates" that applied 1 year ago, for example, and start there. I personally hired a returning candidate this way which is such a great relationship builder with possible future candidates.
    Incentivized
    Read full review
    Zoho
    • Like other HR-based services, Zoho Recruit allows you to track the behavior of candidates during the execution of your hiring process, so that you can create constant notes of any problems that may arise and that may prevent a proper job.
    • The relationship between employers and candidates can be measured, which is excellent for creating reports on the development of each hiring process, and employees can then be evaluated on their ability to manage and communicate correctly with each candidate under their direct care.
    • Hiring sessions can be recorded using a variety of methods. It does not necessarily have to be done using an audiovisual recording tool (which is possible through different integrations) but a convenient recording system that allows you to note down important data, and where even the candidate's photographs can be saved.
    • We believe that some features of Zoho Recruit's support service could be improved, although this is probably a general service by the Zoho team for all their programs. The staff is not sufficiently explanatory, and therefore we have not been able to meet our expectations for troubleshooting.
    • We like that using Zoho Recruit is so convenient, and that it interfaces well with the other services that the entire Zoho suite has to offer: Zoho Recruit is a good alternative for human resources, which shows a reliable and easy-to-manage operability, so that all registration and follow-up processes are simple.
    Incentivized
    Read full review
    Cons
    ICIMS
    • It is a little difficult to track internal applicants that are already active with our company.
    • Some of the fields when hiring an employee are a little difficult to change.
    • Not a sure way of identifying "eligible for rehire" within iCIMS for those that re-apply.
    Incentivized
    Read full review
    Zoho
    • Zoho Recruit should allow for customization of pipelines based on department/role to be hired.
    • Zoho Recruit should allow for customization of the vendor portal allowing the vendor to type in key data points about candidate profiles that are typically not found on the resume, such as notice period, current salary and expected salary.
    • Zoho Recruit could simplify the blueprinting process built into the tool which allows for smooth flow of candidates through the system.
    Incentivized
    Read full review
    Likelihood to Renew
    ICIMS
    We would highly likely renew iCIMS Hire because it consistently delivers strong value across our recruiting process. It streamlines workflows, improves collaboration between teams, and provides reliable reporting and insights. The system is scalable, user-friendly, and continues to evolve with new features, making it a dependable long-term solution for our hiring needs.
    Incentivized
    Read full review
    Zoho
    We have evaluated every other ATS on the market, and do so every 1-2 years just to make sure we aren't missing out on anything better, and found that Zoho offers more functionality than any ATS with a per-recruiter-price under $100. Once it introduces automated job alerts and candidate login functionality there will be no reason for us to look elsewhere.
    Incentivized
    Read full review
    Usability
    ICIMS
    The platform is intuitive once configured and makes managing candidate pipelines, status updates, and communication straightforward. However, certain tasks—like custom reporting, bulk updates, and navigating between modules can feel a bit cumbersome and could benefit from a more modern interface. Overall, it’s reliable and effective for structured, high-volume recruiting environments like federal hiring.
    Incentivized
    Read full review
    Zoho
    The user interface looks clunky and designed by engineers. I suspect it didn't undergo much user testing.
    Incentivized
    Read full review
    Reliability and Availability
    ICIMS
    There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Performance
    ICIMS
    We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    ICIMS
    Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.
    Incentivized
    Read full review
    Zoho
    I give Zoho Recruit this rating because over all, it has helped me to organize my candidates and saved me time and energy in organizing them myself. Without Zoho Recruit, I simply would not be able to keep my talent pool straight, and it certainly gets the job done. I took off a couple points because if I download a resume after already inputting the candidate into Zoho, it won't automatically sync the two profiles up. It also does not remind me when a task is expired.
    Incentivized
    Read full review
    Online Training
    ICIMS
    I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    ICIMS
    I wasn't involved with the implementation. It was before my time
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    ICIMS
    Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.
    Incentivized
    Read full review
    Zoho
    Zohorecruit is the best platform for small and mid-sized companies. It will help us to save lots of time in the recruitment and hiring journey. We have used Oorwin also in the past, but this is much better than the Oorwin, and it's very robust and easy to use, and the site is very fast.
    Incentivized
    Read full review
    Scalability
    ICIMS
    iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    ICIMS
    • It makes it so much easier to keep the recruit engaged and informed about what is going on in the process.
    • I can speak to multiple people at one time which saves me time in the long run
    • I can keep a record of every time I have had a conversation with a recruit and what was said in those conversations.
    Incentivized
    Read full review
    Zoho
    • I can't say anything about ROI, but Zoho Recruit made our recruitment process highly effective.
    • We did not need to hire more HR managers as the system helped to manage the processes automatically.
    • We saved money with Zoho Recruit for sure. And this was very best.
    Incentivized
    Read full review
    ScreenShots

    ICIMS Hire Screenshots

    Screenshot of The personalized, configurable dashboard built for recruiters. It brings together upcoming interviews, open jobs, offer statuses, and time-to-fill metrics in one easy view.Screenshot of The candidate list used to manage applications in one organized view. It shows all candidates for a job along with key details like application date and status, giving recruiters a quick snapshot of the pipeline.Screenshot of The global profile provides a complete, real-time view of each candidate in one place. Recruiters can quickly access contact details, work history, education, and active applications without navigating multiple screens.Screenshot of The Microsoft Teams integration. Hiring managers can rate candidates, leave comments, and make recommendations without leaving Teams.