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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    Oracle PeopleSoft ERP

    Score7.2 out of 10
    N/AOracle's PeopleSoft ERP (or PeopleSoft FSCM) is a software solution used to reduce costs by automating and centralizing global transactional processes and the enterprise entire supply chain. Oracle states they have extended support for PeopleSoft to 2034.N/A
    Pricing
    iContactOracle PeopleSoft ERP
    Editions & Modules
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    iContactOracle PeopleSoft ERP
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    iContactOracle PeopleSoft ERP
    Considered Both Products
    iContact
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    iContactOracle PeopleSoft ERP
    Email & Online Marketing
    Comparison of Email & Online Marketing features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    6.6
    26 Ratings
    20% below category average
    Oracle PeopleSoft ERP
    -
    Ratings
    WYSIWYG email editor7.024 Ratings00 Ratings
    Dynamic content7.021 Ratings00 Ratings
    Ability to test dynamic content5.021 Ratings00 Ratings
    Landing pages7.014 Ratings00 Ratings
    A/B testing5.017 Ratings00 Ratings
    Mobile optimization7.021 Ratings00 Ratings
    Email deliverability reporting7.025 Ratings00 Ratings
    List management8.025 Ratings00 Ratings
    Triggered drip sequences6.015 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    8.0
    26 Ratings
    5% above category average
    Oracle PeopleSoft ERP
    5.9
    30 Ratings
    24% below category average
    Dashboards8.026 Ratings5.726 Ratings
    Standard reports8.025 Ratings7.628 Ratings
    Custom reports8.015 Ratings4.328 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    7.0
    1 Ratings
    15% below category average
    Oracle PeopleSoft ERP
    -
    Ratings
    URL Validation7.01 Ratings00 Ratings
    Link Tracking7.01 Ratings00 Ratings
    Image Validation7.01 Ratings00 Ratings
    Inbox Display7.01 Ratings00 Ratings
    Email Accessibility Tools7.01 Ratings00 Ratings
    Spelling and Grammar Check7.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews7.01 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    7.4
    20 Ratings
    2% below category average
    Pay calculation00 Ratings8.120 Ratings
    Benefit plan administration00 Ratings6.018 Ratings
    Direct deposit files00 Ratings9.019 Ratings
    Customization
    Comparison of Customization features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    2.5
    22 Ratings
    100% below category average
    API for custom integration00 Ratings2.521 Ratings
    Plug-ins00 Ratings2.518 Ratings
    Security
    Comparison of Security features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    9.3
    29 Ratings
    10% above category average
    Single sign-on capability00 Ratings9.225 Ratings
    Role-based user permissions00 Ratings9.427 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    7.5
    33 Ratings
    3% below category average
    Accounts payable00 Ratings7.027 Ratings
    Accounts receivable00 Ratings6.526 Ratings
    Global Financial Support00 Ratings6.518 Ratings
    Primary and Secondary Ledgers00 Ratings7.025 Ratings
    Journals and Reconciliations00 Ratings7.025 Ratings
    Configurable Accounting00 Ratings6.021 Ratings
    Standardized Processes00 Ratings7.723 Ratings
    Inventory Management
    Comparison of Inventory Management features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    8.0
    13 Ratings
    0% above category average
    Inventory tracking00 Ratings9.012 Ratings
    Automatic reordering00 Ratings9.010 Ratings
    Location management00 Ratings9.012 Ratings
    Order Management
    Comparison of Order Management features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    8.2
    10 Ratings
    3% above category average
    Pricing00 Ratings8.08 Ratings
    Order entry00 Ratings9.09 Ratings
    Credit card processing00 Ratings8.06 Ratings
    Cost of goods sold00 Ratings9.05 Ratings
    Order Orchestration00 Ratings9.04 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    7.6
    29 Ratings
    1% above category average
    Billing Management00 Ratings9.620 Ratings
    Cash and Asset Management00 Ratings8.117 Ratings
    Travel & Expense Management00 Ratings2.615 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings6.417 Ratings
    Period Close00 Ratings7.922 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    7.4
    12 Ratings
    2% below category average
    Budgeting and Forecasting00 Ratings7.012 Ratings
    Project Costing00 Ratings7.111 Ratings
    Cost Capture00 Ratings7.110 Ratings
    Capital Project Management00 Ratings8.310 Ratings
    Customer Contract Compliance00 Ratings8.710 Ratings
    Project Revenue Recognition00 Ratings8.310 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    7.3
    9 Ratings
    3% above category average
    Project Planning and Scheduling00 Ratings9.09 Ratings
    Task Insight for Project Managers00 Ratings9.08 Ratings
    Project Mobile Functionality00 Ratings9.08 Ratings
    Definable Resource Pools00 Ratings8.08 Ratings
    Grants Management
    Comparison of Grants Management features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    9.5
    11 Ratings
    25% above category average
    Award Lifecycle Management00 Ratings9.010 Ratings
    Procurement
    Comparison of Procurement features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    6.7
    18 Ratings
    6% below category average
    Bids Analyzed and Compared00 Ratings8.010 Ratings
    Contract Authoring00 Ratings9.08 Ratings
    Contract Repository00 Ratings9.012 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings7.014 Ratings
    Supplier Management00 Ratings9.012 Ratings
    Risk Management
    Comparison of Risk Management features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    7.2
    4 Ratings
    6% above category average
    Risk Repository00 Ratings9.04 Ratings
    Control Management00 Ratings9.04 Ratings
    Control Efficiency Assessments00 Ratings8.04 Ratings
    Issue Detection00 Ratings9.04 Ratings
    Remediation and Certification00 Ratings9.04 Ratings
    Logistics
    Comparison of Logistics features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    8.8
    3 Ratings
    23% above category average
    Transportation Planning and Optimization00 Ratings8.03 Ratings
    Transportation Execution Management00 Ratings8.03 Ratings
    Trade and Customs Management00 Ratings7.03 Ratings
    Fulfillment Management00 Ratings10.03 Ratings
    Warehouse Workforce Management00 Ratings10.03 Ratings
    Manufacturing
    Comparison of Manufacturing features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    9.1
    5 Ratings
    20% above category average
    Production Process Design00 Ratings6.04 Ratings
    Production Management00 Ratings10.05 Ratings
    Configuration Management00 Ratings10.05 Ratings
    Work Execution00 Ratings10.04 Ratings
    Manufacturing Costs00 Ratings10.05 Ratings
    Supply Chain
    Comparison of Supply Chain features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    9.1
    11 Ratings
    21% above category average
    Forecasting00 Ratings9.011 Ratings
    Inventory Planning00 Ratings10.010 Ratings
    Performance Monitoring00 Ratings9.010 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of iContact and Oracle PeopleSoft ERP
    Feature
    iContact
    -
    Ratings
    Oracle PeopleSoft ERP
    8.6
    4 Ratings
    15% above category average
    Proposal Management00 Ratings7.03 Ratings
    Product Master Data Management00 Ratings9.04 Ratings
    Best Alternatives
    iContactOracle PeopleSoft ERP
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iContactOracle PeopleSoft ERP
    Likelihood to Recommend
    8.0
    (45 ratings)
    6.2
    (43 ratings)
    Likelihood to Renew
    3.4
    (19 ratings)
    10.0
    (3 ratings)
    Usability
    8.0
    (6 ratings)
    6.2
    (6 ratings)
    Availability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (9 ratings)
    7.0
    (2 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    7.0
    (2 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    iContactOracle PeopleSoft ERP
    Likelihood to Recommend
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
    Read full review
    Oracle
    You really need a big enterprise to take advantage of PeopleSoft. It is not entirely user-friendly, and it often requires massive amounts of customization to make it work for layers if you will. Business experts can figure it out, but if you are expecting someone to easily learn how to use the timekeeping modules without heavy customization, it's really not for you. You need to know going in, that this is not for a small business at all, and not even a medium-sized enterprise. It's geared to massive organizations that need to integrate business processes over geographic areas and multiple departments.
    Incentivized
    Read full review
    Pros
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
    Read full review
    Oracle
    • One of the best thing it does is it is customizable. You can implement any business logic you need. This is one of the very key assets of PeopleSoft Financials.
    • PeopleSoft Financials's accounting methods are in line with industry standards. You can use the process as is and ledger will be taken care of.
    • It supports multiple ways to integrate with other systems.
    Incentivized
    Read full review
    Cons
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
    Read full review
    Oracle
    • PeopleSoft Financials does not address the needs of small organizations that do not have a large enough staff to maintain the software or utilize the features it provides as it requires a moderate staff to keep track of all of the transactions and processing
    • PeopleSoft licensing costs are significant, which are relative to the features provided but in many cases those features may not be necessary
    • PeopleSoft licensing structures can be frustrating at times when certain modules would allow you to perform the complex task needed but it would require the entire module to be licensed for just that one feature (e.g. Cash Management for loading bank statements in certain formats)
    Incentivized
    Read full review
    Likelihood to Renew
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    Oracle
    PRISM is a great tool to track and watch numerous financial documents. I would like to see more of an integration platform that would control tracking for specific project details. There is currently only a little section for job notes which I would like to see improve. I think navigation could be improved, but isn't the worst compared to some platforms I have worked with as it provides a tree like structure on the backend which helps synchronize information together for fiscal financials.
    Read full review
    Usability
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
    Read full review
    Oracle
    The usability is very outdated In my opinion. The screens resemble those of Windows 3.1. Too many clicks and drop-downs or clicks to go to a new screen. The business logic also appears dated and requires an update. Overall, it does not have a pleasing User Interface and should be refreshed, or a new interface should be built from the ground up.
    Incentivized
    Read full review
    Reliability and Availability
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    Oracle
    No answers on this topic
    Support Rating
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
    Read full review
    Oracle
    I can't give them a perfect rating because it does often take a long time and usually more [expensive] to resolve trying issues that cannot be solved by our in-house team. PeopleSoft is complicated, and the mix and match of user-created and stock modules cause problems very often. These usually require more customization to completely fix, requiring more money spent with
    Incentivized
    Read full review
    Online Training
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    Oracle
    No answers on this topic
    Implementation Rating
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    Oracle
    I recommend that everyone pay special attention to developing a solid testing and training plan if you are even thinking of implementing PeopleSoft. Be ready to obtain good trainers and developers, otherwise, your journey can be unnecessarily painful and much more expensive. Try to stay with an implementation partner who really has your needs at heart, and actually takes the time to understand your organization!
    Incentivized
    Read full review
    Alternatives Considered
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    Oracle
    PeopleSoft is much more appropriate for large organizations than the software programs listed here. I'm involved in a project to bring billing and accounts receivable functions out of "shadow systems" like those listed here and into PeopleSoft, and PeopleSoft is more robust, flexible, and standardizable. We've found it to be an excellent solution.
    Incentivized
    Read full review
    Scalability
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    Oracle
    No answers on this topic
    Return on Investment
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
    Read full review
    Oracle
    • Provides better controls to ensure that spend does not increase beyond the PO amount.
    • sPro reverse invoicing provides a mechanism to only pay our staff aug firms for only the hours that entered into PeopleSoft. There is no more reconciliation between the vendor invoices and the hours that were charged within the internal time tracking system.
    • PeopleSoft Financials increases employee efficiency through the use of dashboards and work centers.
    Incentivized
    Read full review
    ScreenShots