TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    Password Genie

    Score8 out of 10
    N/APassword Genie is a password management application providing smart login and advanced customization, form fill and backup, and 2 step verification, among other features, from NRTC Managed Services (formerly SecurityCoverage).N/A
    Pricing
    iContactPassword Genie
    Editions & Modules
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    iContactPassword Genie
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    iContactPassword Genie
    Considered Both Products
    iContact
    No answer on this topic
    NRTC
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    14 Answers
    Features
    iContactPassword Genie
    Email & Online Marketing
    Comparison of Email & Online Marketing features of iContact and Password Genie
    Feature
    iContact
    6.6
    26 Ratings
    20% below category average
    Password Genie
    -
    Ratings
    WYSIWYG email editor7.024 Ratings00 Ratings
    Dynamic content7.021 Ratings00 Ratings
    Ability to test dynamic content5.021 Ratings00 Ratings
    Landing pages7.014 Ratings00 Ratings
    A/B testing5.017 Ratings00 Ratings
    Mobile optimization7.021 Ratings00 Ratings
    Email deliverability reporting7.025 Ratings00 Ratings
    List management8.025 Ratings00 Ratings
    Triggered drip sequences6.015 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iContact and Password Genie
    Feature
    iContact
    8.0
    26 Ratings
    5% above category average
    Password Genie
    -
    Ratings
    Dashboards8.026 Ratings00 Ratings
    Standard reports8.025 Ratings00 Ratings
    Custom reports8.015 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of iContact and Password Genie
    Feature
    iContact
    7.0
    1 Ratings
    15% below category average
    Password Genie
    -
    Ratings
    URL Validation7.01 Ratings00 Ratings
    Link Tracking7.01 Ratings00 Ratings
    Image Validation7.01 Ratings00 Ratings
    Inbox Display7.01 Ratings00 Ratings
    Email Accessibility Tools7.01 Ratings00 Ratings
    Spelling and Grammar Check7.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews7.01 Ratings00 Ratings
    Best Alternatives
    iContactPassword Genie
    Small Businesses
    Mad Mimi
    Score10 out of 10
    RoboForm
    Score8.2 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    1Password
    Score9.1 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    KeePass
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iContactPassword Genie
    Likelihood to Recommend
    8.0
    (45 ratings)
    7.9
    (17 ratings)
    Likelihood to Renew
    3.4
    (19 ratings)
    8.0
    (1 ratings)
    Usability
    8.0
    (6 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (9 ratings)
    -
    (0 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    iContactPassword Genie
    Likelihood to Recommend
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
    Read full review
    NRTC
    It is well suited for any business as they would have password / confidential data which needs to be stored. Hence this tool provides all those features which is required. The product becomes less appropirate to SMB segments as the per device licensing becomes very difficult as there are various applications available as a free ware. Hence the licensing model need to be re-thought
    Incentivized
    Read full review
    Pros
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
    Read full review
    NRTC
    • Generating strong, random passwords: Password Genie has a built-in password generator that creates strong and unique passwords for each account. This eliminates the need for employees to come up with their own passwords and reduces the risk of them using easily guessable or weak passwords.
    • Storing login information securely: Password Genie stores all login information in a secure location that is protected by a master password. This ensures that only authorized users can access the information and that it is protected against potential breaches.
    • Syncing across multiple devices: Password Genie allows employees to access their login information from multiple devices, including smartphones, laptops, and tablets. This means that they can easily access the information they need, regardless of where they are working.
    • Automatic login: Password Genie can automatically fill in login information on websites and apps, saving time and reducing the risk of typos.
    Incentivized
    Read full review
    Cons
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
    Read full review
    NRTC
    • Some of the users in my organization find it challenging to integrate Password Genie with other password management tools or services they are using, making it difficult to import or export password data.
    • The user interface and experience of Password Genie are outdated or difficult to use, leading to a less streamlined password management process.
    • It has limited Limited Import/Export Capabilities
    Incentivized
    Read full review
    Likelihood to Renew
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    NRTC
    Pros:
    • Convenient and secure password storage
    • Easy-to-use password generator
    • Automated password filling
    • Cons:
    • Lack of advanced features: Some users might find that Password Genie lacks some advanced features or customization options that are available in other password management tools.
    • User interface: Some users might find the user interface of Password Genie to be less intuitive or less user-friendly compared to other password management tools.
    Incentivized
    Read full review
    Usability
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
    Read full review
    NRTC
    No answers on this topic
    Reliability and Availability
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    NRTC
    No answers on this topic
    Support Rating
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
    Read full review
    NRTC
    No answers on this topic
    Online Training
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    NRTC
    No answers on this topic
    Implementation Rating
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    NRTC
    No answers on this topic
    Alternatives Considered
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    NRTC
    It’s very easy to operate from multiple devices & highly secure layer protection.I love using Password Genie because It keeps all of my passwords in one place and I can use it on all of my devices.Password Genie is very time savings & secure tools for digital online based company.Password Genie is helpful with password capture and replay. Syncs among Windows, Mac, Android, and iOS devices. Flags weak and duplicate passwords. Two-factor authentication. Fills Web forms with personal data.
    Incentivized
    Read full review
    Scalability
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    NRTC
    No answers on this topic
    Return on Investment
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
    Read full review
    NRTC
    • The product it self cannot be deemed very expensive
    • It does what it is buit for, hence I am doubtful that there could be a proper means to calculate the ROI of the product
    • This tool is defenetly a must for admins as when they tend to leave the organization this tool can be really helpful in knowledge transfer sessions.
    Incentivized
    Read full review
    ScreenShots