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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iContact

    Score6.8 out of 10
    N/AiContact is an email marketing solution that was acquired by Vocus in 2012. The product is integrated with Facebook and Twitter and is aimed at SMBs with unlimited sending as a key feature.

    $14

    per month

    SAP Sustainability Control Tower

    Score8.7 out of 10
    N/ASAP Sustainability Control Tower is a software solution that helps to enable users to reach sustainable business ambitions with holistic enterprise-wide sustainability performance management.N/A
    Pricing
    iContactSAP Sustainability Control Tower
    Editions & Modules
    1500 Users
    $15.00
    per month
    2500 Users
    $25.00
    per month
    5000 Users
    $45.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    iContactSAP Sustainability Control Tower
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    iContactSAP Sustainability Control Tower
    Considered Both Products
    iContact
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    71%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    70%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    67%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    56%
    Implementation went as expected
    5 Answers
    Features
    iContactSAP Sustainability Control Tower
    Email & Online Marketing
    Comparison of Email & Online Marketing features of iContact and SAP Sustainability Control Tower
    Feature
    iContact
    6.6
    26 Ratings
    20% below category average
    SAP Sustainability Control Tower
    -
    Ratings
    WYSIWYG email editor7.024 Ratings00 Ratings
    Dynamic content7.021 Ratings00 Ratings
    Ability to test dynamic content5.021 Ratings00 Ratings
    Landing pages7.014 Ratings00 Ratings
    A/B testing5.017 Ratings00 Ratings
    Mobile optimization7.021 Ratings00 Ratings
    Email deliverability reporting7.025 Ratings00 Ratings
    List management8.025 Ratings00 Ratings
    Triggered drip sequences6.015 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iContact and SAP Sustainability Control Tower
    Feature
    iContact
    8.0
    26 Ratings
    5% above category average
    SAP Sustainability Control Tower
    -
    Ratings
    Dashboards8.026 Ratings00 Ratings
    Standard reports8.025 Ratings00 Ratings
    Custom reports8.015 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of iContact and SAP Sustainability Control Tower
    Feature
    iContact
    7.0
    1 Ratings
    15% below category average
    SAP Sustainability Control Tower
    -
    Ratings
    URL Validation7.01 Ratings00 Ratings
    Link Tracking7.01 Ratings00 Ratings
    Image Validation7.01 Ratings00 Ratings
    Inbox Display7.01 Ratings00 Ratings
    Email Accessibility Tools7.01 Ratings00 Ratings
    Spelling and Grammar Check7.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews7.01 Ratings00 Ratings
    Best Alternatives
    iContactSAP Sustainability Control Tower
    Small Businesses
    Mad Mimi
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    No answers on this topic
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iContactSAP Sustainability Control Tower
    Likelihood to Recommend
    8.0
    (45 ratings)
    8.4
    (11 ratings)
    Likelihood to Renew
    3.4
    (19 ratings)
    6.4
    (1 ratings)
    Usability
    8.0
    (6 ratings)
    7.3
    (5 ratings)
    Availability
    9.0
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.9
    (9 ratings)
    7.3
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    1.0
    (1 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    6.4
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    7.0
    (1 ratings)
    8.2
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    iContactSAP Sustainability Control Tower
    Likelihood to Recommend
    iContact
    I would only recommend it if someone was a small business. I think they are the best suited for companies who will send out a coupon or offer here and there. The most recent updates made it more complicated to use for more complicated processes. It is easy to train someone on the program, and so quick to learn. But I would also only stick to the simpler things. I also think the colorful templates are great, and show great creativity. But again, it is hard to justify recommending the program when it isn't WYSIWYG.
    Incentivized
    Read full review
    SAP
    It is basically the easiest choice for people who are already running SAP ECC or S4 as their ERP as that means they can get all of the data sources automatically without mapping efforts. That compensates for some of the shortcomings mentioned earlier, and to be fair, tools from other vendors (e.g., Microsoft) have the same problem anyway.
    Incentivized
    Read full review
    Pros
    iContact
    • Contact management. iContact is really great for entering all your contact. You are able to put them onto different lists, and let them choose which lists they would like to be a part of as well. There are many data fields provided to fill in information.
    • Emailing. We use the email feature at least once a month. They are always improving and adding new features, which is very helpful in presenting content in a new and exciting way to our readers. There are many options with remade templates and themes, or you can add your own.
    • Insights. It is really helpful being able to have the data to see what is working and what isn't. It is nice to be able to go back and see how things went in the past compared to now. Opens, clicks, shares, etc.
    Incentivized
    Read full review
    SAP
    • Gather and organize company data
    • Calculate sustainability metrics
    • Report metrics/indicators according to mandatory or voluntary sustainability standards
    • Customize it to the clients needs and operations
    Incentivized
    Read full review
    Cons
    iContact
    • We also would like to send transactional messages which don't require an opt-out, this is a challenge with iContact. (May be a feature with pro?)
    • The regular version of iContact doesn't support event management or logic flows for automated messaging.
    • Custom form fields have limited field type options (can't build a drop-down).
    Incentivized
    Read full review
    SAP
    • Implementing Custom Metrics: Support for all DPI dimensions needed
    • Drill-Down Requirements: Full dimension availability via OData API
    • Row Limit Issue: Request limit inadequate for data volume
    • Breakdown by all dimensions for metrics not feasible
    Incentivized
    Read full review
    Likelihood to Renew
    iContact
    iContact has been a quick and easy way to send any announcements and news directly to email and social media subscribers. Its tracking and reporting capabilities turn a simple email into a marketing campaign that can be used as a tool to efficiently gauge reader response and customer satisfaction, and ultimately to reach potential customers. The consistency and excellent customer service is what makes this program a pleasant experience.
    Read full review
    SAP
    We are currently too new with The SAP sustainability Control tower ,but down the line if we see more benefits to financial sustain the product and product is actually paying off the cost from the benefits we get out of it we may renew the use of SAP sustainability control tower.
    Incentivized
    Read full review
    Usability
    iContact
    I rate iContact as an easy to use program due to its user friendly dashboard and user interface. Most companies of small to medium size do not have a dedicated marketer, therefore it is someone multitasking who may or may not have this kind of experience. iContact makes it relatively simple and can actually expand one's knowledge in the area of business promotion.
    Incentivized
    Read full review
    SAP
    SAP Sustainability Control Tower allows for a dashboard of production controls for sales materials. Different departments within the company can access real-time production and business information. It is suitable for various EU certifications. Also for organizations in the US and Latin America
    Incentivized
    Read full review
    Reliability and Availability
    iContact
    iContact is regularly up and running. Only once has it been unavailable for maintenance, which is to be expected and even desired for optimal performance when needed.
    Read full review
    SAP
    never faced a downtime - or any error for the features I use.
    Incentivized
    Read full review
    Performance
    iContact
    No answers on this topic
    SAP
    yes never faced any sort of buffering or user interface issues.
    Incentivized
    Read full review
    Support Rating
    iContact
    They have always been responsive to any issues or concerns that have arisen with our account. Our customer account manager participates in our monthly county-wide communicators meetings via telephone to ensure that we are getting the most from the service. He also analyzes our lists to help us weed out inactive contacts.
    Incentivized
    Read full review
    SAP
    not contacted support for SAP Sustainability Control Tower yet.
    Incentivized
    Read full review
    In-Person Training
    iContact
    No answers on this topic
    SAP
    i did online training no in person training
    Incentivized
    Read full review
    Online Training
    iContact
    The templates are difficult to customize, and they don't render well in email platforms
    Read full review
    SAP
    online module was extensive and helpful to understand the functionality
    Incentivized
    Read full review
    Implementation Rating
    iContact
    i wouldn't be using it if i wasn't satisfied. time is money
    Read full review
    SAP
    No, I was not directly involved in SAP Sustainability Control Tower implementation, but before implementing feedback was taken from procurement team for several function usage.
    Incentivized
    Read full review
    Alternatives Considered
    iContact
    I didn't have a say in the decision because I wasn't with the company at the time. I listed HubSpot here because I know we used it in conjunction with iContact for email automation, but HubSpot Email was only recently built-out to the point where it is today. Now, iContact and HubSpot are no longer integrated.
    Read full review
    SAP
    Same lack of industry-specific content on both, but SAP has the main advantage of direct connection to the ERP data so it saves significant efforts in comparison. Regarding dashboards look and feel and so on, it is more a matter of personal preference between PowerBi and SAP, we personally prefer SAP as it is a bit richer in ability to bring in more data and filter on it.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    iContact
    No answers on this topic
    SAP
    no i was not involved in Sales process
    Incentivized
    Read full review
    Scalability
    iContact
    iContact stays the same with the number of users added or taken away. It certainly remains reliable despite increased usage, and so, can be considered scaleable in that aspect.
    Read full review
    SAP
    yes we deployed it across multiple departments like SHS, purchasing, regulatory and we believe we can add more features of SAP sustainability control tower.
    Incentivized
    Read full review
    Professional Services
    iContact
    No answers on this topic
    SAP
    SAP team is always great in service - i was not involved Sales process
    Incentivized
    Read full review
    Return on Investment
    iContact
    • We have a template for webinars that we send every month. We just edit it and send. This couldn't be easier (once you know where to find it).
    • We like the breakdown of statistics in the dashboard. They're easy to read.
    • iContact isn't a comprehensive solution, so it is only one of a few products we use for marketing.
    Incentivized
    Read full review
    SAP
    • Greater transparency around our sust strategies
    • More engaged workforce
    • Reduce OpEx by $350k in first month due to better decision in a particular area
    Incentivized
    Read full review
    ScreenShots

    SAP Sustainability Control Tower Screenshots

    Screenshot of reporting scope details.Screenshot of data collection items.Screenshot of emissions data.Screenshot of a carbon footprint assessment.Screenshot of sustainability metrics.