TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ignio AIOps

    Score8.1 out of 10
    N/Aignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is continuously learnt using this blueprint. ignio aims to improve the transparency of complex Enterprise IT landscapes.N/A

    Mendix

    Score7.1 out of 10
    Enterprise companies (1,001+ employees)
    Mendix is a low code platform-as-a-service offering with mobile and social extensions. Mendix was acquired by Siemens August 2018.

    $0

    Pricing
    ignio AIOpsMendix
    Editions & Modules
    No answers on this topic
    Free Edition
    $0
    Pro Edition
    1,250
    per month (billed annually)
    Enterprise Edition
    1,675
    per month (billed annually)
    Offerings
    Pricing Offerings
    ignio AIOpsMendix
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    ignio AIOpsMendix
    Considered Both Products
    Digitate
    No answer on this topic
    Siemens AG
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    ignio AIOpsMendix
    Low-Code Development
    Comparison of Low-Code Development features of ignio AIOps and Mendix
    Feature
    ignio AIOps
    -
    Ratings
    Mendix
    9.0
    9 Ratings
    7% above category average
    Visual Modeling00 Ratings9.39 Ratings
    Drag-and-drop Interfaces00 Ratings8.99 Ratings
    Platform Security00 Ratings9.09 Ratings
    Platform User Management00 Ratings9.49 Ratings
    Reusability00 Ratings8.89 Ratings
    Platform Scalability00 Ratings8.99 Ratings
    Best Alternatives
    ignio AIOpsMendix
    Small Businesses
    No answers on this topic
    Zoho Creator
    Score7.7 out of 10
    Medium-sized Companies
    ScienceLogic AI Platform
    Score8.2 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    ScienceLogic AI Platform
    Score8.2 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ignio AIOpsMendix
    Likelihood to Recommend
    9.5
    (13 ratings)
    9.0
    (66 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (12 ratings)
    8.5
    (12 ratings)
    Availability
    9.2
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.3
    (12 ratings)
    7.8
    (14 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.9
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.2
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.4
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    ignio AIOpsMendix
    Likelihood to Recommend
    Digitate
    It's good for issue resolution, user access request automation, standard report generation, health checks, executing self-healing as configured in the attributes. Currently not good at real-time monitoring to trigger an action. Health checks have to be on a scheduled basis.
    Read full review
    Siemens AG
    Mendix excels in scenarios involving Business Process Automation, making it a strong choice for applications requiring workflow automation, including processes like request approvals, document management, and other business workflows.Conversely, Mendix may be less suitable for projects that demand highly customized solutions with extensive custom coding. Its primary focus on low-code development may not align well with the requirements of projects that heavily rely on intricate and specialized coding.
    Incentivized
    Read full review
    Pros
    Digitate
    • ignio handles 100+ use cases covering the entire organization including applications and infrastructure.
    • Centralize the dashboard to view and executed the health of systems in our environment.
    • It handles CA services desk Incidents and requests. Using automated tools with power shell scripts.
    • ignio event management helps the organization to manage the alerts well and make an informed decision.
    Read full review
    Siemens AG
    • We're able to really easily develop different views that are very specific to a customer's needs or customer's different types of user needs. So for example, the production managers can have a certain view that's relevant to them and then certain line managers can have views that are specific to them that allow them to run different scenarios which they define. So it allows us to easily build customized apps for each different type of user.
    Incentivized
    Read full review
    Cons
    Digitate
    • There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
    • The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
    • These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.
    Read full review
    Siemens AG
    • Earlier versions lacked in UI/Ux. This is still improving.
    • Since everyone and anyone can create custom add ons (widgets), Mendix could improve their quality checks (but not as rigid as eg Apple).
    • Upgradeability used to be somewhat of an issue. Version 7 looks to be handling this better than previous versions.
    Read full review
    Likelihood to Renew
    Digitate
    It is a very good product and it helps our organization.
    Read full review
    Siemens AG
    No answers on this topic
    Usability
    Digitate
    ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.
    Incentivized
    Read full review
    Siemens AG
    A 10 would say I have nothing to wish for. A 9 means I haven't seen anything better.This tool really helps you in the whole creation and maintenace cycle, so from requirements to building/modeling to testing to deploying to capturing feedback.
    Read full review
    Reliability and Availability
    Digitate
    It was up than Dynatrace
    Incentivized
    Read full review
    Siemens AG
    No answers on this topic
    Performance
    Digitate
    We had performance issues in older version butterfly. But the new version cheetah is simply amazing
    Read full review
    Siemens AG
    No answers on this topic
    Support Rating
    Digitate
    We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail
    Read full review
    Siemens AG
    Response times are quick and you will get updates regularly about the status of your request. Even with very technical questions they have specialists that can help you with your problems it will give you an answer or help you with a work around.
    Read full review
    In-Person Training
    Digitate
    Implementation team has provided necessary training & enablement.
    Read full review
    Siemens AG
    No answers on this topic
    Online Training
    Digitate
    Online training materials are shared by the implementation team and it was good.
    Read full review
    Siemens AG
    No answers on this topic
    Implementation Rating
    Digitate
    I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.
    Read full review
    Siemens AG
    No answers on this topic
    Alternatives Considered
    Digitate
    Self HEAL OOB Capabilites
    Read full review
    Siemens AG
    Mendix would be my preferred system all the way. The system is designed for these kinds of works. I've worked with WP and DNN but they should be used just for websites. To create an app for a business value, I would suggest Mendix. Also, the offline capabilities of Mendix have greatly improved since the deployment of Mendix 7.13.
    Read full review
    Scalability
    Digitate
    Quite Scalable!
    Read full review
    Siemens AG
    No answers on this topic
    Return on Investment
    Digitate
    • ignio has had a positive impact on our organization by saving 7,000+ hours within Operations and automatically resolving 84% of our service requests.
    • ignio has increased our alert coverage by over 60%.
    Read full review
    Siemens AG
    • It helps to speed up application development because of its low code by the fact that it's low code. It allows professional developers to focus more on specialized application development rather than the more routine application development that business IT and super users can do for themselves with some coaching from the IT department. So it's just allowing the more specialist professional developers.net, for example, Java in our organization to focus on more complex engineering application developments.
    Incentivized
    Read full review
    ScreenShots

    Mendix Screenshots

    Screenshot of Agile Project Management: Collaborate. Manage. Iterate.Screenshot of Central App Management: Application Management Made Easy.Screenshot of App Store: Hundreds of building blocks to get you out of the gate.Screenshot of 1-Click Deployment: Efficient DevOps. Enabled.