Microsoft IIS vs. New Relic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft IIS
Score 7.4 out of 10
N/A
Microsoft IIS is an application server and infrastructure.N/A
New Relic
Score 7.9 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
Microsoft IISNew Relic
Editions & Modules
No answers on this topic
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
Microsoft IISNew Relic
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft IISNew Relic
Features
Microsoft IISNew Relic
Application Servers
Comparison of Application Servers features of Product A and Product B
Microsoft IIS
8.2
29 Ratings
3% above category average
New Relic
-
Ratings
IDE support8.020 Ratings00 Ratings
Security management8.029 Ratings00 Ratings
Administration and management7.029 Ratings00 Ratings
Application server performance9.029 Ratings00 Ratings
Installation10.029 Ratings00 Ratings
Open-source standards compliance7.018 Ratings00 Ratings
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Microsoft IISNew Relic
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Score 8.8 out of 10
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Score 9.1 out of 10
Logz.io
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Score 8.5 out of 10
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Score 9.1 out of 10
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Score 9.2 out of 10
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User Ratings
Microsoft IISNew Relic
Likelihood to Recommend
6.0
(29 ratings)
7.9
(145 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.8
(16 ratings)
Usability
6.0
(10 ratings)
8.4
(11 ratings)
Availability
8.0
(1 ratings)
9.1
(2 ratings)
Performance
7.8
(2 ratings)
9.1
(2 ratings)
Support Rating
9.4
(6 ratings)
9.0
(7 ratings)
Implementation Rating
-
(0 ratings)
8.0
(9 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
8.2
(2 ratings)
9.0
(1 ratings)
Product Scalability
8.0
(1 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
Microsoft IISNew Relic
Likelihood to Recommend
Microsoft
Publishing applications or websites is easy with Microsoft IIS. You don't need external software or complicated tutorials involving command lines and editing configuration files. On other hand, sometimes the troubleshooter needs a high knowledge of Windows Server, Registry, and tools to debug the application. If you need to host non-Microsoft technology as PHP pages or have a low budget, I recommend IIS equivalent software as Apache.
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New Relic
New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
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Pros
Microsoft
  • A big advantage that we use all the time is reviewing the logs that automatically get generated in IIS. It has helped us troubleshoot various problems in our applications over the years.
  • IIS integrates really well with Visual Studio and TFS. We are able to quickly deploy new applications and changes to applications when requested by the business.
  • IIS has proven that it is easy to configure and maintain with minimal effort.
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New Relic
  • It gives us insights of applications, infrastructure, clouds very well.
  • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
  • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
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Cons
Microsoft
  • Angular/node apps don't run on IIS, or at least we never figured out how. Rather we ended up using nginx.
  • There are still occasional memory leaks - check your recycle settings!
  • If you have very heavy usage for web APIs, IIS requires regular restarts for reasons unknown.
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New Relic
  • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
  • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
  • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
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Likelihood to Renew
Microsoft
We have no intention to replace all applications running on top of the IIS platform. Not all applications support other platforms and not all support staff are skilled in Linux/Apache platform support. Whereas IIS may not be the best performing or most secure web platform available, for the aforementioned reasons, it is impossible not to continue use of this product.
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New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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Usability
Microsoft
As I've mentioned earlier, Microsoft IIS is very simple and easy to use. The user interface is a little bit overloaded with a huge number of different options, but once you have a little clue of what you are doing and what you need - no issues at all.
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New Relic
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
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Reliability and Availability
Microsoft
ARR (application request routing) in Microsoft IIS Server enables the web-admins to increase the web app reliability and availability through the rule based routing and load balancing of HTTP requests which in turn provides highly available server. IIS 7.0 Manager also provides kernel as well as user mode caching for faster performance and in case if the server fails, the IIS server has good amount of details logged in its log files which help understand and debug the cause quickly. Load balancing facilitates IIS server to fight against availability issues.
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New Relic
Never observed an outage
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Performance
Microsoft
In my experience, I have never had significant issues with IIS performance. Sometimes I've experienced issues with loading time, but it is mostly related to the web site code. However Amazon, Microsoft and Google providing free cloud services with very limited resources, and in that scenario, "heavy" websites on IIS could be the issue. In other situations - performance is good.
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New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Support Rating
Microsoft
As mentioned earlier there is so much documentation or guides or stack overflow questions out there that someone will have faced the same or very similar scenario to what you are going through that you will almost certainly find a solution to what you are after.
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New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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Implementation Rating
Microsoft
No answers on this topic
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Alternatives Considered
Microsoft
Apache is java. Java is unnecessary complex. No developer wants to invest in learning all the hundreds of text based configuration files to get something done. Also, apache gives you the most evil and un-usable user interface possible. [Microsoft] IIS makes [life] after development easy, which is already complex enough to be bothered by something as mundane as exposing your work over the internet.
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New Relic
Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
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Scalability
Microsoft
Microsoft IIS Server is scalable if the underlying server configuration is done correctly. Use x64 edition v/s 32bit and using 32bit mode application pools are some of the tweaks to be done to make the IIS server scalable. There are too many small configurations need to be carried out in order to make a highly scalable IIS server hence not giving full score in this area.
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New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Return on Investment
Microsoft
  • Allowing us to internally host our monitoring websites allows quick access to data that can be quite hidden, saving developer time.
  • It was inexpensive compared to more bulky solutions saving upfront cost.
  • It’s easy to install and enable allowing more developer savings.
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New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
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ScreenShots