InEight vs. Viewpoint ProContractor

Ineight helps save us a huge amount of time in preparing the large number of bids we have to do. It is fast and has many desirable features which make it accurate and reliable. The company has made a lot of changes over the years and most are for the good of the software and are welcome. Some of the changes, however, do not make sense and are actually detrimental to the smooth functioning of the program. When asked why these changes were made I have not been able to get a satisfactory answer. We wish that the company would listen more to the suggestions of clients.

Incentivized

ProContractor is a great fit if you are looking to make the jump to an ERP (accounting) system that offers a higher level of complexity and controls than what QuickBooks or Xero have to offer. However, some of those increased features of accounting controls, vendor compliance management, project contracting and documentation, come at the cost of lost integrations. ProContractor is completely siloed and does not openly communicate with other platforms (project management, bank accounts, etc).

Incentivized

• Tagging segments of work.
• User defined views and descriptions for all screens.
• Customizable ribbons to provide an efficient use of the software.
• Multiple layers/dependents to allow for an extreme drill down of the work and the ability to roll up to a more useful level for upper management review.
• You can bid the work as you would build it, in detail.

Incentivized

• Procontractor is great with direct imports from CAD files.
• It is great with balancing sites or specific areas on site.
• Procontractor has multiple views and reports that help you to view the dirt movement on the site (grid, profile, 3D).

Incentivized

• The import/export buttons are exactly the opposite of what you would expect. not intuitive and the logos for these should be swapped.
• The software is hard to train users upon. New users require 3-6 months of use before getting proficient. I think this is because many of the best features are buried in menus, three clicks deep.
• The claiming exports immediately default partial claim items to the user who claimed previously. You need to update your name every time you update a partial claim line item.
• There are many add-ins that should just be included with InEight Standard, instead of having to install extras to make the software usable.

Incentivized

• We just changed over to the cloud based system. In my opinion, it a disaster- It does not work
• Program is not responding- complete company shutdown
• Tech support is not responding

Some features with InEight's TeamBinder are worthy of single use, however the review feature and subsequent revision and version numbering could be improved. We will be aiming to roll out the package to encompass our internal documentation in the near future and will be in a better position to judge the usability after that point in time.

Incentivized

I would give it an 8 out of 10 because the software can be a bit cumbersome to new users. It also takes a long time to set up the library and input all of your companies needs so that the software will provide the level of service required to estimate projects. However, once the software is set up it is a powerful tool. We only use a portion of what the software is capable of delivering

Incentivized

I give Viewpoint ProContractor a 10 out of 10. This system is user friendly to help keep me organized on a daily basis. I can find everything I need daily with this system. I am able to look up our subcontactors, vendors and clients I need to find quickly. I am able to see bills that I need to pay as well as invoices that I need to send out.

InEight have the ServiceNow ticketing system, which should improve the transparency of outstanding issues. However there is an inconsistency in advice within the help desk support staff (Kevin is excellent) and depending on who is handling the issue often our staff need to follow up with the help desk.

Incentivized

When something isn't working, you can contact support who will gladly remote into your system and try and work out a solution. Though several of the issues we encountered, they were not able to fix and had to submit for further review. While some were eventually rectified in updates, it takes time for these to be addressed and implemented.

Incentivized

Since the original inception, I have been required to overhaul the system so that it is more user friendly and combines both aspects of our business, documentation and drawings. Being able to control revision and version numbering has been a key struggle that only staff training has been able to mark this as complete.

Incentivized

1. Allows you to save all file types to a document, easily identify which formats you do and don’t have and manage which formats you issue.


2. Great bulk functionality. Manage multiple projects and large volume of documentation easily with less staff.

Incentivized

Procore beats Viewpoint hands down but can integrate well with Viewpoint Vista accounting software. I think that if the Viewpoint software was more flexible if they were more interested in patches, updates, and hearing customer feedback in the way the Procore does, that they would actually have the opportunity to corner the market.

Incentivized

We only use Ineight at our main facility so are currently not in need of the flexibility and scalability of multiple sites and departments.

Incentivized

• More detailed estimates for projects and alternative deliver partners.
• Able to reduce estimating time entry time on projects with assemblies allowing for more review of plans and specifications.
• Excellent tool for remote estimates allowing for more involvement from field construction personnel.

Incentivized

• The program has helped us grow in finance and accounting measures. We were limited with more basic accounting software.
• The program has limited our ability to integrate various aspects of our business to avoid dual entry.

Incentivized