Infoblox DDI (BloxOne) vs. LogicMonitor

We have been using Infoblox DDI for 10+ years at Pitney Bowes. The experience has improved gradually. As far as DNS and DHCP go, they are amongst the top ones offering this service. The support is great and downtime is minimal. The IPAM is always scanning the network to update the IP database. The caching servers reduce the lookups towards the internet. All in all, this is a must-have in every data center.

Incentivized

For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.

Incentivized

• Excellent IPAM server
• Resilient server that stays online

Incentivized

• It shows us system issues right away so we can fix them fast.
• It finds new devices on its own, so we do not miss anything.
• It alerts us only when something really unusual happens.
• Its dashboards make it easy for everyone to see system health.
• It helps us see trends so we are ready for busy times.

Incentivized

• Reporting is an add-on feature, which requires another system. The basics are free.
• Network systems management and reporting is another add-on. However, this is significantly expensive.
• The pricing structure is somewhat ridiculous. It's the least expensive system for a duel site. It has 10s of thousands (for a full feature IP tool), but in our case is crazy expensive.

Incentivized

• Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
• ARM CPU support for collectors to allow for a lighter weight appliance deployment
• WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors

Incentivized

This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful

Incentivized

It's generally easy to navigate through all of the menus. It's also very powerful in that there are many options available for configuration, allowing one to take advantage of IP address management tools. This tool is definitely a leader in the space, and provided you have the budget, is a very good investment. The team that uses it will appreciate the tool.

Incentivized

Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.

Incentivized

Support has always been responsive and knowledgeable.

Incentivized

The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.

Incentivized

Add good training

Incentivized

The training is good but room to improve

Incentivized

The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.

Incentivized

Between Solarwinds IPAM and Infoblox, I'd still choose Infoblox even if Solarwinds is prettier to look at. Infoblox does a fantastic job at managing IP space and really doesn't have much competition in this space. Ease of use, being able to queue changes and having all this done via a web interface that just works is very convenient.

Incentivized

Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.

Incentivized

Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers

Incentivized

Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.

Incentivized

• Easy IP Reservation
• DNS Local and Global Domains
• Quick Subnet Creation

Incentivized

• We Eliminated an on-prem monitoring tool which was in excess of 25 servers
• A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
• Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory

Incentivized