TrustRadius: an HG Insights company

Infor CloudSuite ERP vs. OpenText Content Suite Platform

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor CloudSuite ERP

    Score7.3 out of 10
    N/AInfor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A

    OpenText Content Suite Platform

    Score9 out of 10
    N/AThe OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A
    Pricing
    Infor CloudSuite ERPOpenText Content Suite Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Infor CloudSuite ERPOpenText Content Suite Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Infor CloudSuite ERPOpenText Content Suite Platform
    Considered Both Products
    Infor
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    19 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    81%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Infor CloudSuite ERPOpenText Content Suite Platform
    Payroll Management
    Comparison of Payroll Management features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    6.3
    6 Ratings
    18% below category average
    OpenText Content Suite Platform
    -
    Ratings
    Pay calculation4.16 Ratings00 Ratings
    Benefit plan administration3.76 Ratings00 Ratings
    Direct deposit files6.96 Ratings00 Ratings
    Customization
    Comparison of Customization features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    6.0
    25 Ratings
    23% below category average
    OpenText Content Suite Platform
    -
    Ratings
    API for custom integration6.423 Ratings00 Ratings
    Plug-ins5.723 Ratings00 Ratings
    Security
    Comparison of Security features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    8.2
    27 Ratings
    3% below category average
    OpenText Content Suite Platform
    -
    Ratings
    Single sign-on capability8.824 Ratings00 Ratings
    Role-based user permissions7.626 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    7.3
    32 Ratings
    3% below category average
    OpenText Content Suite Platform
    -
    Ratings
    Dashboards7.925 Ratings00 Ratings
    Standard reports7.430 Ratings00 Ratings
    Custom reports6.530 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    6.2
    30 Ratings
    22% below category average
    OpenText Content Suite Platform
    -
    Ratings
    Accounts payable7.627 Ratings00 Ratings
    Accounts receivable8.527 Ratings00 Ratings
    Global Financial Support4.917 Ratings00 Ratings
    Primary and Secondary Ledgers6.715 Ratings00 Ratings
    Journals and Reconciliations4.818 Ratings00 Ratings
    Configurable Accounting6.419 Ratings00 Ratings
    Standardized Processes7.122 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    8.2
    25 Ratings
    3% above category average
    OpenText Content Suite Platform
    -
    Ratings
    Inventory tracking7.924 Ratings00 Ratings
    Automatic reordering7.417 Ratings00 Ratings
    Location management8.123 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    8.3
    26 Ratings
    4% above category average
    OpenText Content Suite Platform
    -
    Ratings
    Pricing7.424 Ratings00 Ratings
    Order entry8.025 Ratings00 Ratings
    Credit card processing8.411 Ratings00 Ratings
    Cost of goods sold8.124 Ratings00 Ratings
    Order Orchestration8.414 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    8.0
    21 Ratings
    6% above category average
    OpenText Content Suite Platform
    -
    Ratings
    Billing Management6.417 Ratings00 Ratings
    Cash and Asset Management8.519 Ratings00 Ratings
    Travel & Expense Management8.08 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting4.914 Ratings00 Ratings
    Period Close8.518 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    8.4
    6 Ratings
    10% above category average
    OpenText Content Suite Platform
    -
    Ratings
    Budgeting and Forecasting7.35 Ratings00 Ratings
    Project Costing8.45 Ratings00 Ratings
    Cost Capture9.25 Ratings00 Ratings
    Capital Project Management8.02 Ratings00 Ratings
    Customer Contract Compliance9.01 Ratings00 Ratings
    Project Revenue Recognition9.02 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    8.4
    10 Ratings
    18% above category average
    OpenText Content Suite Platform
    -
    Ratings
    Project Planning and Scheduling8.09 Ratings00 Ratings
    Task Insight for Project Managers9.010 Ratings00 Ratings
    Project Mobile Functionality9.08 Ratings00 Ratings
    Definable Resource Pools8.08 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    7.9
    7 Ratings
    5% above category average
    OpenText Content Suite Platform
    -
    Ratings
    Award Lifecycle Management7.34 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    8.1
    16 Ratings
    13% above category average
    OpenText Content Suite Platform
    -
    Ratings
    Bids Analyzed and Compared6.19 Ratings00 Ratings
    Contract Authoring6.18 Ratings00 Ratings
    Contract Repository6.18 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.014 Ratings00 Ratings
    Supplier Management7.614 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    6.5
    9 Ratings
    4% below category average
    OpenText Content Suite Platform
    -
    Ratings
    Risk Repository7.67 Ratings00 Ratings
    Control Management5.19 Ratings00 Ratings
    Control Efficiency Assessments5.08 Ratings00 Ratings
    Issue Detection3.28 Ratings00 Ratings
    Remediation and Certification5.18 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    7.1
    15 Ratings
    2% above category average
    OpenText Content Suite Platform
    -
    Ratings
    Transportation Planning and Optimization5.111 Ratings00 Ratings
    Transportation Execution Management5.110 Ratings00 Ratings
    Trade and Customs Management5.19 Ratings00 Ratings
    Fulfillment Management5.111 Ratings00 Ratings
    Warehouse Workforce Management6.710 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    7.1
    18 Ratings
    5% below category average
    OpenText Content Suite Platform
    -
    Ratings
    Production Process Design5.816 Ratings00 Ratings
    Production Management5.817 Ratings00 Ratings
    Configuration Management6.217 Ratings00 Ratings
    Work Execution5.813 Ratings00 Ratings
    Manufacturing Costs6.017 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    8.2
    18 Ratings
    11% above category average
    OpenText Content Suite Platform
    -
    Ratings
    Forecasting7.312 Ratings00 Ratings
    Inventory Planning8.418 Ratings00 Ratings
    Performance Monitoring8.514 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    7.8
    12 Ratings
    6% above category average
    OpenText Content Suite Platform
    -
    Ratings
    Proposal Management6.810 Ratings00 Ratings
    Product Master Data Management6.812 Ratings00 Ratings
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Infor CloudSuite ERP and OpenText Content Suite Platform
    Feature
    Infor CloudSuite ERP
    -
    Ratings
    OpenText Content Suite Platform
    8.4
    7 Ratings
    4% above category average
    Content capture & imaging00 Ratings9.07 Ratings
    File sync, storage & archiving00 Ratings9.07 Ratings
    Document management00 Ratings9.07 Ratings
    Records management00 Ratings8.06 Ratings
    Content search & retrieval00 Ratings8.07 Ratings
    Enterprise content collaboration00 Ratings9.07 Ratings
    Content publishing & creation00 Ratings8.06 Ratings
    Security, risk management & information governance00 Ratings8.06 Ratings
    Contract lifecycle management00 Ratings8.07 Ratings
    Automated workflows00 Ratings9.06 Ratings
    Artificial intelligence00 Ratings7.05 Ratings
    Mobile support00 Ratings9.05 Ratings
    Integration00 Ratings8.06 Ratings
    Best Alternatives
    Infor CloudSuite ERPOpenText Content Suite Platform
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Infor CloudSuite ERPOpenText Content Suite Platform
    Likelihood to Recommend
    7.1
    (38 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    5.9
    (8 ratings)
    8.0
    (1 ratings)
    Usability
    7.3
    (23 ratings)
    8.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    5.0
    (7 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Infor CloudSuite ERPOpenText Content Suite Platform
    Likelihood to Recommend
    Infor
    We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
    Incentivized
    Read full review
    OpenText
    Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
    Incentivized
    Read full review
    Pros
    Infor
    • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
    • No software vendor in this space is perfect. Lawson does perform as advertised.
    • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
    Incentivized
    Read full review
    OpenText
    • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
    • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
    • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
    • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
    Incentivized
    Read full review
    Cons
    Infor
    • Trying to locate forms that you haven't used before is not very user friendly
    • overall view and navigation is very old style and could use an update
    • Reports are built in and not very customizable, could also use an easy report reference guide.
    Incentivized
    Read full review
    OpenText
    • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
    • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
    • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
    Incentivized
    Read full review
    Likelihood to Renew
    Infor
    The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible
    Incentivized
    Read full review
    OpenText
    The staff is comfortable with it and I doubt they'd change at this point.
    Incentivized
    Read full review
    Usability
    Infor
    Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
    Read full review
    OpenText
    Strong for Core Content and Records Management
    Effective for Non-Technical Users (with the right configuration)
    Incentivized
    Read full review
    Reliability and Availability
    Infor
    No answers on this topic
    OpenText
    I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
    Incentivized
    Read full review
    Performance
    Infor
    No answers on this topic
    OpenText
    • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
    Incentivized
    Read full review
    Support Rating
    Infor
    The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
    Incentivized
    Read full review
    OpenText
    OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
    Incentivized
    Read full review
    Implementation Rating
    Infor
    No answers on this topic
    OpenText
    No, it's pretty easy to implement and use.
    Incentivized
    Read full review
    Alternatives Considered
    Infor
    One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
    Incentivized
    Read full review
    OpenText
    Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
    Incentivized
    Read full review
    Return on Investment
    Infor
    • Reduced period close processing by more than a day
    • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
    • Created more consistent business processes driving efficiency
    • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
    • Improving customer experience through integrated customer and partner portals
    Incentivized
    Read full review
    OpenText
    • With OpenText Content Suite, we can easily keep documents safe
    • Document collaboration is easy with OpenText
    • We can easily handle invoicing and automation thanks to features such as content capture and imaging.
    • With OpenText Content Suite, there is better file sync and archiving
    Incentivized
    Read full review
    ScreenShots

    Infor CloudSuite ERP Screenshots

    Screenshot of a CloudSuite dashboard exampleScreenshot of a view of CloudSuite IndustrialScreenshot of a view of CloudSuite Distribution