What users are saying about
33 Ratings
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Top Rated
672 Ratings
33 Ratings
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Score 8.4 out of 100

NetSuite ERP

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Top Rated
672 Ratings
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Score 7.7 out of 100

Feature Set Ratings

  • Infor ERP ranks higher in 14 feature sets: Customization, Security, Reporting & Analytics, General Ledger and Configurable Accounting, Inventory Management, Order Management, Subledger and Financial Process, Project Financial Management, Project Execution Management, Grants Management, Risk Management, Logistics, Manufacturing, Supply Chain

Customization

7.7

Infor ERP

77%
7.6

NetSuite ERP

76%
Infor ERP ranks higher in 2/2 features

API for custom integration

7.7
77%
3 Ratings
6.7
67%
63 Ratings

Plug-ins

7.7
77%
3 Ratings
5.8
58%
47 Ratings

Security

9.2

Infor ERP

92%
6.6

NetSuite ERP

66%
Infor ERP ranks higher in 2/2 features

Single sign-on capability

8.4
84%
3 Ratings
6.6
66%
61 Ratings

Role-based user permissions

10.0
100%
3 Ratings
6.6
66%
79 Ratings

Reporting & Analytics

7.6

Infor ERP

76%
6.2

NetSuite ERP

62%
Infor ERP ranks higher in 3/3 features

Dashboards

6.7
67%
3 Ratings
6.2
62%
71 Ratings

Standard reports

8.0
80%
5 Ratings
6.2
62%
70 Ratings

Custom reports

8.0
80%
4 Ratings
6.1
61%
70 Ratings

General Ledger and Configurable Accounting

9.1

Infor ERP

91%
6.3

NetSuite ERP

63%
Infor ERP ranks higher in 8/11 features

Accounts payable

10.0
100%
4 Ratings
6.1
61%
65 Ratings

Accounts receivable

10.0
100%
4 Ratings
6.0
60%
64 Ratings

Global Financial Support

10.0
100%
1 Rating
5.9
59%
26 Ratings

Intercompany Accounting

10.0
100%
1 Rating
5.2
52%
30 Ratings

Journals and Reconciliations

10.0
100%
1 Rating
6.8
68%
41 Ratings

Enterprise Accounting

10.0
100%
1 Rating
6.4
64%
35 Ratings

Configurable Accounting

10.0
100%
1 Rating
6.6
66%
35 Ratings

Standardized Processes

10.0
100%
1 Rating
5.7
57%
37 Ratings

Primary and Secondary Ledgers

N/A
0 Ratings
6.5
65%
28 Ratings

Localizations

N/A
0 Ratings
6.5
65%
22 Ratings

Centralized Rules Framework

N/A
0 Ratings
6.5
65%
24 Ratings

Inventory Management

9.3

Infor ERP

93%
5.8

NetSuite ERP

58%
Infor ERP ranks higher in 4/4 features

Inventory tracking

10.0
100%
4 Ratings
6.2
62%
47 Ratings

Automatic reordering

7.1
71%
3 Ratings
5.4
54%
28 Ratings

Location management

10.0
100%
5 Ratings
5.9
59%
35 Ratings

Manufacturing module

10.0
100%
4 Ratings
5.7
57%
27 Ratings

Order Management

9.5

Infor ERP

95%
5.3

NetSuite ERP

53%
Infor ERP ranks higher in 4/7 features

Pricing

8.1
81%
3 Ratings
5.2
52%
53 Ratings

Order entry

10.0
100%
4 Ratings
5.3
53%
54 Ratings

Cost of goods sold

10.0
100%
5 Ratings
6.0
60%
48 Ratings

End-to-end order visibility

10.0
100%
1 Rating
5.7
57%
27 Ratings

Credit card processing

N/A
0 Ratings
4.4
44%
37 Ratings

Order Orchestration

N/A
0 Ratings
5.5
55%
21 Ratings

Order exception Resolution

N/A
0 Ratings
5.1
51%
21 Ratings

Subledger and Financial Process

10.0

Infor ERP

100%
5.5

NetSuite ERP

55%
NetSuite ERP ranks higher in 10/14 features

Billings Management

10.0
100%
1 Rating
5.6
56%
30 Ratings

Customer Receipt Applications

10.0
100%
1 Rating
5.8
58%
29 Ratings

Customer Collections

10.0
100%
1 Rating
5.5
55%
26 Ratings

Period Close

10.0
100%
1 Rating
6.1
61%
35 Ratings

Automated Invoice Processing

N/A
0 Ratings
4.8
48%
35 Ratings

Shared Services Payments

N/A
0 Ratings
5.6
56%
17 Ratings

Revenue Recognition

N/A
0 Ratings
5.7
57%
35 Ratings

Cash Management

N/A
0 Ratings
5.9
59%
27 Ratings

Asset Management

N/A
0 Ratings
5.2
52%
26 Ratings

Travel & Expense Management

N/A
0 Ratings
5.0
50%
31 Ratings

Budgetary Control & Encumbrance Accounting

N/A
0 Ratings
5.9
59%
27 Ratings

Transactions Tax

N/A
0 Ratings
5.8
58%
28 Ratings

Subledger Reconciliations

N/A
0 Ratings
6.0
60%
24 Ratings

3rd Party Accounting Systems

N/A
0 Ratings
3.6
36%
14 Ratings

Project Financial Management

9.3

Infor ERP

93%
5.2

NetSuite ERP

52%
Infor ERP ranks higher in 6/12 features

Budgeting and Forecasting

9.0
90%
1 Rating
5.9
59%
26 Ratings

Project Costing

10.0
100%
1 Rating
5.6
56%
23 Ratings

Cost Capture

10.0
100%
1 Rating
5.2
52%
22 Ratings

Customer Invoicing

10.0
100%
1 Rating
4.2
42%
25 Ratings

Project Financial Performance Analysis

9.0
90%
1 Rating
5.1
51%
23 Ratings

Project Financials Dashboard

8.0
80%
1 Rating
5.5
55%
24 Ratings

Capital Project Management

N/A
0 Ratings
5.8
58%
14 Ratings

Customer Contract Compliance

N/A
0 Ratings
4.7
47%
13 Ratings

Project Revenue Recognition

N/A
0 Ratings
4.3
43%
22 Ratings

Real-time Financial Reporting

N/A
0 Ratings
6.4
64%
26 Ratings

Embedded Business Intelligence

N/A
0 Ratings
4.3
43%
13 Ratings

Project Planning Collaboration

N/A
0 Ratings
5.0
50%
14 Ratings

Project Execution Management

10.0

Infor ERP

100%
4.9

NetSuite ERP

49%
NetSuite ERP ranks higher in 13/15 features

Task Insight for Project Managers

10.0
100%
1 Rating
4.9
49%
11 Ratings

Product Lifecycle Management

10.0
100%
1 Rating
4.9
49%
9 Ratings

Project Planning and Scheduling

N/A
0 Ratings
4.6
46%
14 Ratings

Project Manager Dashboard

N/A
0 Ratings
5.0
50%
14 Ratings

Resource Manager Dashboard

N/A
0 Ratings
5.2
52%
12 Ratings

Project Manager Mobile Functionality

N/A
0 Ratings
4.6
46%
10 Ratings

Team Member Task Collaboration

N/A
0 Ratings
4.6
46%
12 Ratings

Team Member Mobile Functionality

N/A
0 Ratings
4.6
46%
11 Ratings

Project Candidate Search

N/A
0 Ratings
4.7
47%
8 Ratings

Project Candidate Comparison and Analysis

N/A
0 Ratings
5.2
52%
8 Ratings

Defineable Resource Pools

N/A
0 Ratings
5.4
54%
8 Ratings

Defineable Resource Pools

N/A
0 Ratings
5.2
52%
8 Ratings

Talent Profiles

N/A
0 Ratings
4.8
48%
8 Ratings

Real-Time Project Reporting

N/A
0 Ratings
5.9
59%
13 Ratings

Absence Management

N/A
0 Ratings
4.7
47%
9 Ratings

Grants Management

10.0

Infor ERP

100%
4.2

NetSuite ERP

42%
NetSuite ERP ranks higher in 3/4 features

Billing

10.0
100%
1 Rating
4.5
45%
12 Ratings

Award Lifecycle Management

N/A
0 Ratings
4.4
44%
7 Ratings

Spending Control

N/A
0 Ratings
3.6
36%
9 Ratings

Indirect Cost Management

N/A
0 Ratings
4.1
41%
9 Ratings

Risk Management

10.0

Infor ERP

100%
4.4

NetSuite ERP

44%
NetSuite ERP ranks higher in 8/9 features

Control Management

10.0
100%
1 Rating
3.8
38%
11 Ratings

Risk Repository

N/A
0 Ratings
4.4
44%
8 Ratings

Control Mapping

N/A
0 Ratings
3.8
38%
9 Ratings

Control Efficiency Assessments

N/A
0 Ratings
4.6
46%
7 Ratings

Automated Control Assessments

N/A
0 Ratings
4.6
46%
7 Ratings

Assessment Capture

N/A
0 Ratings
4.7
47%
7 Ratings

Issue Detection

N/A
0 Ratings
4.5
45%
8 Ratings

Automatic Notification

N/A
0 Ratings
4.6
46%
9 Ratings

Remediation and Certification

N/A
0 Ratings
4.6
46%
8 Ratings

Logistics

10.0

Infor ERP

100%
3.3

NetSuite ERP

33%
NetSuite ERP ranks higher in 12/13 features

Inventory Visibility

10.0
100%
1 Rating
4.8
48%
15 Ratings

Transportation Planning and Optimization

N/A
0 Ratings
3.5
35%
9 Ratings

Transportation Sourcing Management

N/A
0 Ratings
3.6
36%
9 Ratings

Transportation Process Integration

N/A
0 Ratings
3.6
36%
9 Ratings

Transportation Execution Management

N/A
0 Ratings
3.6
36%
8 Ratings

Freight Payment Automation

N/A
0 Ratings
3.5
35%
9 Ratings

Trade Management

N/A
0 Ratings
3.5
35%
8 Ratings

Trade Regulatory Compliance Management

N/A
0 Ratings
3.6
36%
6 Ratings

Customs Entry Management

N/A
0 Ratings
2.0
20%
8 Ratings

Customs Document Management

N/A
0 Ratings
2.1
21%
8 Ratings

Customs Document Collaboration

N/A
0 Ratings
2.1
21%
8 Ratings

Fulfillment Management

N/A
0 Ratings
4.5
45%
13 Ratings

Warehouse Workforce Management

N/A
0 Ratings
3.2
32%
11 Ratings

Manufacturing

10.0

Infor ERP

100%
4.8

NetSuite ERP

48%
Infor ERP ranks higher in 7/9 features

Production Process Design

10.0
100%
1 Rating
5.0
50%
12 Ratings

Supply Chain Business Flows

10.0
100%
1 Rating
4.8
48%
13 Ratings

Production Management

10.0
100%
1 Rating
5.1
51%
14 Ratings

Configuration Management

10.0
100%
1 Rating
4.7
47%
10 Ratings

Work Definition

10.0
100%
1 Rating
5.0
50%
14 Ratings

Work Execution

10.0
100%
1 Rating
4.5
45%
12 Ratings

Manufacturing Costs

10.0
100%
1 Rating
4.7
47%
14 Ratings

Contracted Manufacturing Management

N/A
0 Ratings
4.7
47%
12 Ratings

Advanced Fulfillment

N/A
0 Ratings
4.9
49%
11 Ratings

Supply Chain

10.0

Infor ERP

100%
4.8

NetSuite ERP

48%
NetSuite ERP ranks higher in 3/4 features

Inventory Planning

10.0
100%
1 Rating
4.6
46%
18 Ratings

Forecasting

N/A
0 Ratings
4.6
46%
17 Ratings

Multi-tier Supply Chain Planning

N/A
0 Ratings
5.1
51%
12 Ratings

Performance Monitoring

N/A
0 Ratings
5.0
50%
14 Ratings

Payroll Management

Infor ERP

Feature Set Not Supported
N/A
1.9

NetSuite ERP

19%
NetSuite ERP ranks higher in 5/5 features

Pay calculation

N/A
0 Ratings
1.6
16%
13 Ratings

Benefit plan administration

N/A
0 Ratings
1.5
15%
10 Ratings

Direct deposit files

N/A
0 Ratings
2.4
24%
9 Ratings

Salary revision and increment management

N/A
0 Ratings
2.2
22%
8 Ratings

Reimbursement management

N/A
0 Ratings
1.8
18%
10 Ratings

Procurement

Infor ERP

Feature Set Not Supported
N/A
4.5

NetSuite ERP

45%
NetSuite ERP ranks higher in 19/19 features

Sourcing Team Collaboration

N/A
0 Ratings
4.0
40%
12 Ratings

Sourcing Analysis

N/A
0 Ratings
4.3
43%
12 Ratings

Bids Analyzed and Compared

N/A
0 Ratings
4.5
45%
8 Ratings

Catalog Shopping E-Commerce for Employees

N/A
0 Ratings
3.9
39%
7 Ratings

Contract Authoring

N/A
0 Ratings
3.6
36%
10 Ratings

Contract Compliance Management

N/A
0 Ratings
3.7
37%
10 Ratings

Contract History

N/A
0 Ratings
3.8
38%
10 Ratings

Contract Renewal Automation

N/A
0 Ratings
4.8
48%
8 Ratings

Contract Repository

N/A
0 Ratings
4.7
47%
8 Ratings

Contract Standardization and Enforcement

N/A
0 Ratings
4.6
46%
8 Ratings

Electronic Signatures

N/A
0 Ratings
5.2
52%
10 Ratings

Invoice Automated Matching

N/A
0 Ratings
5.0
50%
11 Ratings

Purchasing Risk and Compliance Management

N/A
0 Ratings
5.2
52%
10 Ratings

Requisitions-to-Purchase Orders Integrated

N/A
0 Ratings
5.1
51%
13 Ratings

Spend Compliance Management

N/A
0 Ratings
4.5
45%
12 Ratings

Supplier Assessment

N/A
0 Ratings
4.7
47%
9 Ratings

Supplier Communication and Collaboration

N/A
0 Ratings
3.8
38%
11 Ratings

Supplier Management

N/A
0 Ratings
4.7
47%
12 Ratings

Supplier Portal

N/A
0 Ratings
4.6
46%
8 Ratings

Product Lifecycle Management

Infor ERP

Feature Set Not Supported
N/A
4.1

NetSuite ERP

41%
NetSuite ERP ranks higher in 7/7 features

Ideation Management

N/A
0 Ratings
4.5
45%
9 Ratings

Requirements Management

N/A
0 Ratings
4.3
43%
8 Ratings

Proposal Management

N/A
0 Ratings
3.4
34%
10 Ratings

Innovation Portfolio Management

N/A
0 Ratings
4.1
41%
9 Ratings

Product Master Data Management

N/A
0 Ratings
4.5
45%
9 Ratings

Vendor Portal

N/A
0 Ratings
4.2
42%
11 Ratings

Project Portfolio Management

N/A
0 Ratings
4.0
40%
8 Ratings

Attribute Ratings

  • Infor ERP is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

10.0

Infor ERP

100%
8 Ratings
6.9

NetSuite ERP

69%
130 Ratings

Likelihood to Renew

9.0

Infor ERP

90%
4 Ratings
8.5

NetSuite ERP

85%
34 Ratings

Usability

9.0

Infor ERP

90%
1 Rating
7.9

NetSuite ERP

79%
17 Ratings

Availability

Infor ERP

N/A
0 Ratings
9.4

NetSuite ERP

94%
26 Ratings

Performance

Infor ERP

N/A
0 Ratings
7.7

NetSuite ERP

77%
24 Ratings

Support Rating

9.0

Infor ERP

90%
2 Ratings
6.7

NetSuite ERP

67%
31 Ratings

In-Person Training

Infor ERP

N/A
0 Ratings
7.3

NetSuite ERP

73%
2 Ratings

Online Training

Infor ERP

N/A
0 Ratings
7.8

NetSuite ERP

78%
9 Ratings

Implementation Rating

Infor ERP

N/A
0 Ratings
6.8

NetSuite ERP

68%
27 Ratings

Product Scalability

Infor ERP

N/A
0 Ratings
8.4

NetSuite ERP

84%
5 Ratings

Likelihood to Recommend

Infor ERP

It is well suited for accountants that know what information they need for accounting transactions and financial reports. It is well suited for manufacturing since the progress from raw materials to finished goods is easy to track and analyze. The software is well suited to handle individual jobs but then roll up reporting for families of products that are similar.
Lukas Sundahl, MBA | TrustRadius Reviewer

NetSuite ERP

NetSuite helps us a lot in managing the expenses we have in our organization. For example, if we do not have the purchase requisition / purchase order in the system, we wont be able to track our expenses. So it really helps us a lot in this scenario. Can't say anything less appropriate for NetSuite aside from being slow when entering or saving the task we have in NetSuite. All in all we love to use it for monitoring expenses.
Anonymous | TrustRadius Reviewer

Pros

Infor ERP

  • It is one of the simplest products on the market. Very user friendly and in my opinion not complicated and busy wit unnecessary tools.
  • We usually do a very short training for new hires and they pick it up promptly.
  • Data processing is fast and results are always on time.
  • Good amount of ready made reports for our needs.
Anonymous | TrustRadius Reviewer

NetSuite ERP

  • Integration. From Accounting to ERP to CRM, I don't imagine there is much NetSuite can't handle. For a small to medium sized business, and ever for many large organizations, I believe it is entirely possible to put all of the corporate system 'eggs' into one basket - that is on the NetSuite platform.
  • Architecture. The back-end database and inner workings of the NetSuite platform, I would describe as 'different.' Not necessarily better and definitely not worse. However, working in the data is different and maybe not as traditional as when working with a traditional relational database. Because of this, it does take a little bit of getting used to. However, once you are 'used to' it - the ease and simplicity of the back end is a beautiful thing and makes extracting and working with data, again once you cross the learning curve, something to be desired. Took me a few months to get the hang of things, but now, I couldn't imagine a more productive system.
  • Performance. While not lighting fast compared to some on-premise tools, the performance of the NetSuite platform is better that adequate and is quite useable on a day-to-day basis.
  • Consultants. We have had great success working with implementation specialists and consultants directly at Oracle. They are highly knowledgeable and easy to work with. I would highly recommend the native teams for implementation success.
Mitchel Laman | TrustRadius Reviewer

Cons

Infor ERP

  • Infor ERP is a great stand alone ERP system but add-on software packages are often needed to attain a greater level of detail. Our organization has recently teamed up with ScottTech to implement a warehouse management system called PickPro. PickPro will provide us with up-to-the-minute inventory information driven by the many transactions and movement of material that occurs throughout our processes.
  • The Human Resource module is not used by our organization as it lacks functionality.
  • Reports and background tasks/updates often need to be run after-hours as speed is a serious issue and can hinder other parallel users.
Michael Quarantello | TrustRadius Reviewer

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

Pricing Details

Infor ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Infor ERP Editions & Modules

Additional Pricing Details
Must contact sales team for pricing.

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$99 per user per month

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

Likelihood to Renew

Infor ERP

Infor ERP 9.0
Based on 4 answers
Their support has been second to none. Quick to respond, knowledgeable in their help. Whenever our clients have a new need or strategy change, Infor is there to help us implement that for our client in an efficient manner. Cost continues to be a prime mover for our renewal of this product.
Anonymous | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 8.5
Based on 34 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Usability

Infor ERP

Infor ERP 9.0
Based on 1 answer
It is a user friendly, simpler and robust platform.
Anonymous | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 7.9
Based on 17 answers
I give Netsuite [CRM] a value of 8 because it's very user friendly IF the user is properly trained and is dedicated to using the system as the administrator and company has intended. There are few items such as overall navigation that could be better but really that's splitting hairs as with any CRM, nothing's perfect.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Infor ERP

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

Performance

Infor ERP

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Support Rating

Infor ERP

Infor ERP 9.0
Based on 2 answers
We always go thru our own IT team first. However, when they don't have the answer Infor support is always ready to resolve any question you would be asking, and they always get back to you promptly.
Anonymous | TrustRadius Reviewer

NetSuite ERP

NetSuite ERP 6.7
Based on 31 answers
The high technical support is closer to a 9: they are very responsive and provide great examples for you to be able to replicate and resolve any scripting issue. The general support is about an 8: they address the issues relatively quickly and provide appropriate feedback although too often quoting NetSuite Support documents instead of providing relevant examples. For product enhancement issues it's a 5: very little feedback on when or whether they will happen.
Felix Garbuz | TrustRadius Reviewer

In-Person Training

Infor ERP

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

Online Training

Infor ERP

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 7.8
Based on 9 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

Implementation Rating

Infor ERP

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 6.8
Based on 27 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Alternatives Considered

Infor ERP

We might move away from Infor, the business is growing and Infor Lawson is no longer fit to the business, so we are in the process of evaluating other ERPs.
Anonymous | TrustRadius Reviewer

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

Scalability

Infor ERP

No score
No answers yet
No answers on this topic

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

Return on Investment

Infor ERP

  • Huge efficiency gains, faster response to customers, far reduced costs from improved effective process management, reduced labor costs - doing more with less
Anonymous | TrustRadius Reviewer

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

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