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Top Rated
140 Ratings

Infosec IQ

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Top Rated
140 Ratings
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Score 8.7 out of 100
64 Ratings
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Score 9.1 out of 100

Feature Set Ratings

    Security

    7.8

    Infosec IQ

    78%

    Proofpoint Security Awareness Training

    Feature Set Not Supported
    N/A
    Infosec IQ ranks higher in 2/2 features

    Single sign-on capability

    7.7
    77%
    17 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    7.8
    78%
    18 Ratings
    N/A
    0 Ratings

    Security Awareness Training

    7.7

    Infosec IQ

    77%

    Proofpoint Security Awareness Training

    Feature Set Not Supported
    N/A
    Infosec IQ ranks higher in 8/8 features

    Training Content Library

    8.0
    80%
    22 Ratings
    N/A
    0 Ratings

    Multilingual Training Content

    7.6
    76%
    17 Ratings
    N/A
    0 Ratings

    Training Gamification

    7.3
    73%
    20 Ratings
    N/A
    0 Ratings

    Industry-Specific Security Training

    7.6
    76%
    21 Ratings
    N/A
    0 Ratings

    Individualized Security Training Plans

    7.5
    75%
    20 Ratings
    N/A
    0 Ratings

    Phishing Simulations

    7.9
    79%
    23 Ratings
    N/A
    0 Ratings

    Security Reporting

    7.5
    75%
    22 Ratings
    N/A
    0 Ratings

    Integration with Security Tech Stack

    7.8
    78%
    4 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Infosec IQ is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
    • Proofpoint Security Awareness Training is rated higher in 1 area: Usability
    • Infosec IQ and Proofpoint Security Awareness Training are tied in 1 area: Support Rating

    Likelihood to Recommend

    8.6

    Infosec IQ

    86%
    107 Ratings
    7.6

    Proofpoint Security Awareness Training

    76%
    45 Ratings

    Likelihood to Renew

    8.8

    Infosec IQ

    88%
    5 Ratings
    7.3

    Proofpoint Security Awareness Training

    73%
    1 Rating

    Usability

    7.9

    Infosec IQ

    79%
    23 Ratings
    8.6

    Proofpoint Security Awareness Training

    86%
    5 Ratings

    Support Rating

    8.4

    Infosec IQ

    84%
    23 Ratings
    8.4

    Proofpoint Security Awareness Training

    84%
    84 Ratings

    Implementation Rating

    9.1

    Infosec IQ

    91%
    2 Ratings

    Proofpoint Security Awareness Training

    N/A
    0 Ratings

    Contract Terms and Pricing Model

    8.1

    Infosec IQ

    81%
    8 Ratings

    Proofpoint Security Awareness Training

    N/A
    0 Ratings

    Professional Services

    7.9

    Infosec IQ

    79%
    4 Ratings

    Proofpoint Security Awareness Training

    N/A
    0 Ratings

    Vendor post-sale

    9.1

    Infosec IQ

    91%
    1 Rating

    Proofpoint Security Awareness Training

    N/A
    0 Ratings

    Vendor pre-sale

    9.1

    Infosec IQ

    91%
    1 Rating

    Proofpoint Security Awareness Training

    N/A
    0 Ratings

    Likelihood to Recommend

    Infosec

    InfoSec IQ training is considered part of the base entry-level security stack we offer and recommend to our customers. InfoSec IQ is great for SMBs that do not have a designated IT staff. We can set up, deploy, and manage employee security awareness training for those customers. And for our larger or CoMIT customers who do have their own IT personnel, the MSP multi-tenant platform allows for customer admins to access the portal and manage their own training as much or as little as they choose.
    Read full review

    Proofpoint

    Perfect for regular (monthly) training of staff versus a "one and done" annual assignment on Cyber Security. Allows for a greater number of topics to be covered and for creating a "culture" of security awareness among all Staff throughout the entire company. NOT a replacement for IT Security Certifications amongst your technical staff (CISSPs & GSLCs on staff are a must have). Your Proofpoint Account Rep does most of the heavy lifting, but the program still requires "care and feeding" (resources) within your organization - preparing monthly user lists for training assignments and preparing reports for leadership on participation & progress
    Read full review

    Pros

    Infosec

    • Set it and forget it: Multiple recurring options for campaigns to run automatically.
    • Program assistance: The team at InfoSec creates content intended to meet annual training needs and produces how-to and promotional content to help guide resellers in packaging and deploying.
    • Integrates with O365 and can deploy a button to minimize false alarms from employees when they accurately identify training spam.
    Read full review

    Proofpoint

    • Proofpoint has a huge library of phishing emails to choose from. They add new examples every week.
    • The training modules are fun and interactive and keep the user engaged.
    • The posters, and downloadable materials are amazing and really give a great visual to support your security campaigns.
    • The product is easy to use, and Proofpoint Support Staff are always available to help with any issues you have.
    Read full review

    Cons

    Infosec

    • In our case, being in Mexico, a limit to the type of content we can use is the Spanish translation. Not all resources have this option.
    • You can set dates for your monthly campaigns, but you are unable to set a time for their launch.
    Read full review

    Proofpoint

    • The lack of a user rating on "cyber risk" is proving to be an immense difficulty. As we are looking at how to better hold our employees accountable as well as provide increased learning opportunities for those who need it most, it is becoming cumbersome--especially given the fact this is starting to become the standard for Security Awareness companies. The lack of this is resulting in a manual process vs being able to automate and moderate, thus taking up time and resources, which are always at a scarcity. It can also be cumbersome to look across the tools to see how a particular user is doing, vs being able to view all of their data in one space.
    • If you are a marketer, the editors for the Phishing Templates and Teachable Moments are quite frustrating. They feel out of date and clunky, as well as not featuring an auto-save, so you could lose the templates you are building. At this point, I have actually started to work in other email creation editors and learning HTML, to better customize and then moving all of the code into the editor. It has thus far proven to be less of a headache. I also do not believe the average user is working on branding their program, creating consistency for easy of navigation, and including additional resources in their teachable moments in the way we currently are. However, as more social science backgrounds continue to enter security awareness, I believe this will move towards the norm.
    • Some of the reporting numbers for Simulated Phishing could be better. For example, telling me how many people acknowledged the teachable moment out of the full email campaign is less meaningful than knowing how many people acknowledged it, from those who actually triggered/were shown the teachable moment.
    Read full review

    Pricing Details

    Infosec IQ

    Starting Price

    Editions & Modules

    Infosec IQ editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Proofpoint Security Awareness Training

      Starting Price

      Editions & Modules

      Proofpoint Security Awareness Training editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional

        Additional Details

        Likelihood to Renew

        Infosec

        So far this platform has worked really well for our company. Feedback has been great from our users because training is interesting, interactive and always being updated. Phishing simulations have been extremely helpful for us to stay compliant with ISO requirements and provide insight into areas we need to improve upon to educate our users better and make them more aware of vulnerabilities and threats
        Read full review

        Proofpoint

        • The product is great for what we use it for
        • We have a good relationship with our vendor/Proofpoint, which I believe is needed to be successful in Security Awareness and using tools like this
        • The package/service as a whole is incredibly helpful
        • The integrations with Proofpoint's Trap is one of the most valuable things we could do. It turns your entire email user base into members of IT security, to be on the look out to report cyber attacks, and have them pulled out of everyone's email if the email is condemed/found malicious.
        Read full review

        Usability

        Infosec

        It works very good for our company because it is easy to maintain and easy to keep track of people who followed the trainings. We can add and remove people very easily and can keep track of the trainings. Because of this, we are able to chase users that did not follow their training yet and can make sure the company is aware of security risks.
        Read full review

        Proofpoint

        Overall, PSAT is integral to what we do. PSAT is a helpful tool to help us improve our employees ability to recognize, report, and respond to phishing. It works for us to use a longterm partner, who is incredibly helpful/supportive, and also bringing Proofpoint's greater cybersecurity & attack intelligence into PSAT. Honestly, we are pretty happy and would make the choice to go with PSAT again (we evaluated the major players in the space via Gartner's Magic Quadrant). The team behind the products are excellent and the product of itself is both intuitive and expansive. This combination allows us to reach our 10k+ employees who are located in over 20 countries
        Read full review

        Support Rating

        Infosec

        We've gotten great help when we needed it. When our IT guy left who managed security, we had limited knowledge internally with all of the configuration and implementation. Support helped get us running quickly. They spent an hour or so with the new IT person and they hit the ground running. That was super easy.
        Read full review

        Proofpoint

        Proofpoint support has always been above average. A lot of companies provide a customer service manager for your account but few have proved as connected as Proofpoint. The CSM was able to give us a good start with the product and checked in periodically. I found them always helpful with any questions and very knowledgeable about the platform.
        Read full review

        Implementation Rating

        Infosec

        It is so very easy to set up and use and get going with, which makes the implementation process very quick and efficient.
        Read full review

        Proofpoint

        No answers on this topic

        Alternatives Considered

        Infosec

        Infosec [IQ] is lightyears ahead of cofense. They did not even have training videos on their platform. The cost for cofense also went up by nearly triple for education. Creating phishing emails was a chore and some things were not possible. Infosec [IQ] has much better templates and creating emails from scratch is a ton easier.
        Read full review

        Proofpoint

        All three products have the pros and cons. Since we use other Proofpoint products, TAP, TRAP, etc. the integration with PSAT is much better. The other products do not integrate with TRAP nearly as well as PSAT.
        Read full review

        Contract Terms and Pricing Model

        Infosec

        Pricing per user is reasonable for an annual contract. Not a bad investment considering that phishing emails and other threats are popping up daily in our users email accounts. Imagine if they did not know how to identify threats and how to be more careful in clicking links, it would have a been a far more expensive endeavor to recover from a network attack.
        Read full review

        Proofpoint

        No answers on this topic

        Professional Services

        Infosec

        They're well fitted for my business requirements. Reporting fraud actions and data piracy is important for my company's healthy life. More restricted access to hacking thus ensuring a safe workplace
        Read full review

        Proofpoint

        No answers on this topic

        Return on Investment

        Infosec

        • This has improved the culture of phishing awareness from one of embarrassment to a challenge of not getting caught.
        • I owe this more to our own procedures, but there was considerable upkeep in managing users.
        • There was more time in notifying users and managers than I would have liked.
        Read full review

        Proofpoint

        • I don't have any tangible numbers to provide, but we definitely have an increase in the number of staff reporting suspicious emails and fewer people clicking on phishing emails.
        • The cost we are paying per employee (<$2 pp)is low enough that we can consider this a "benefit" we offer to our employees. The knowledge gained can also be applied to your personal life with similar threats.
        Read full review

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