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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sage Intacct

    Score8.6 out of 10
    N/ASage Intacct is a cloud ERP system targeted at high-growth small and medium-sized businesses. Intacct includes applications for core financials and accounting, purchasing, order management, and financial reporting and business intelligence. It also integrates with 3rd party software like Salesforce.N/A

    SurePayroll By Paychex

    Score2.1 out of 10
    N/ASurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

    $29

    per month

    Pricing
    Sage IntacctSurePayroll By Paychex
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Sage IntacctSurePayroll By Paychex
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing.
    More Pricing Information
    Community Pulse
    Sage IntacctSurePayroll By Paychex
    Considered Both Products
    Sage
    Chose Sage Intacct
    Comparable performance and results. UI lacks when compared with ADP.
    Incentivized
    Chose Sage Intacct
    Sage Intacct takes the work out of accounting.
    Incentivized
    Paychex Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    1038 Answers
    38%
    Would buy again
    6 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    848 Answers
    44%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    1057 Answers
    44%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    524 Answers
    38%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    595 Answers
    56%
    Implementation went as expected
    9 Answers
    Features
    Sage IntacctSurePayroll By Paychex
    Payroll Management
    Comparison of Payroll Management features of Sage Intacct and SurePayroll By Paychex
    Feature
    Sage Intacct
    7.0
    358 Ratings
    8% below category average
    SurePayroll By Paychex
    1.4
    16 Ratings
    142% below category average
    Pay calculation7.05 Ratings2.516 Ratings
    Benefit plan administration6.45 Ratings1.27 Ratings
    Direct deposit files7.14 Ratings1.213 Ratings
    Salary revision and increment management6.94 Ratings1.212 Ratings
    Reimbursement management7.5358 Ratings1.210 Ratings
    Support for external payroll vendors00 Ratings1.012 Ratings
    Off-cycle/On-Demand payment00 Ratings1.09 Ratings
    Customization
    Comparison of Customization features of Sage Intacct and SurePayroll By Paychex
    Feature
    Sage Intacct
    7.6
    867 Ratings
    0% above category average
    SurePayroll By Paychex
    -
    Ratings
    API for custom integration7.9815 Ratings00 Ratings
    Plug-ins7.4656 Ratings00 Ratings
    Security
    Comparison of Security features of Sage Intacct and SurePayroll By Paychex
    Feature
    Sage Intacct
    8.7
    1313 Ratings
    6% above category average
    SurePayroll By Paychex
    -
    Ratings
    Single sign-on capability8.81072 Ratings00 Ratings
    Role-based user permissions8.61278 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Sage Intacct and SurePayroll By Paychex
    Feature
    Sage Intacct
    7.8
    1406 Ratings
    0% below category average
    SurePayroll By Paychex
    -
    Ratings
    Dashboards7.81266 Ratings00 Ratings
    Standard reports8.01367 Ratings00 Ratings
    Custom reports7.61353 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Sage Intacct and SurePayroll By Paychex
    Feature
    Sage Intacct
    8.0
    1544 Ratings
    5% above category average
    SurePayroll By Paychex
    -
    Ratings
    Accounts payable8.31434 Ratings00 Ratings
    Accounts receivable8.11259 Ratings00 Ratings
    Cash management8.01337 Ratings00 Ratings
    Bank reconciliation8.11326 Ratings00 Ratings
    Expense management7.9936 Ratings00 Ratings
    Time tracking6.9503 Ratings00 Ratings
    Fixed asset management7.4685 Ratings00 Ratings
    Multi-currency support7.8515 Ratings00 Ratings
    Multi-division support8.5843 Ratings00 Ratings
    Regulations compliance7.6513 Ratings00 Ratings
    Electronic tax filing7.7381 Ratings00 Ratings
    Self-service portal7.4644 Ratings00 Ratings
    Global Financial Support8.0376 Ratings00 Ratings
    Intercompany Accounting8.4887 Ratings00 Ratings
    Journals and Reconciliations8.71241 Ratings00 Ratings
    Enterprise Accounting8.1534 Ratings00 Ratings
    Configurable Accounting8.2729 Ratings00 Ratings
    Centralized Rules Framework7.9526 Ratings00 Ratings
    Standardized Processes8.3854 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Sage Intacct and SurePayroll By Paychex
    Feature
    Sage Intacct
    6.7
    498 Ratings
    8% below category average
    SurePayroll By Paychex
    -
    Ratings
    Inventory tracking7.8364 Ratings00 Ratings
    Automatic reordering5.58 Ratings00 Ratings
    Location management8.5463 Ratings00 Ratings
    Manufacturing module5.25 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Sage Intacct and SurePayroll By Paychex
    Feature
    Sage Intacct
    7.5
    736 Ratings
    1% above category average
    SurePayroll By Paychex
    -
    Ratings
    Pricing7.7461 Ratings00 Ratings
    Order entry8.0654 Ratings00 Ratings
    Credit card processing7.4464 Ratings00 Ratings
    Cost of goods sold6.314 Ratings00 Ratings
    End-to-end order visibility8.2379 Ratings00 Ratings
    Best Alternatives
    Sage IntacctSurePayroll By Paychex
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    APS
    Score5.7 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.5 out of 10
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sage IntacctSurePayroll By Paychex
    Likelihood to Recommend
    8.3
    (1593 ratings)
    1.0
    (27 ratings)
    Likelihood to Renew
    5.3
    (85 ratings)
    9.0
    (1 ratings)
    Usability
    4.8
    (140 ratings)
    1.0
    (3 ratings)
    Availability
    9.0
    (14 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (15 ratings)
    -
    (0 ratings)
    Support Rating
    2.4
    (129 ratings)
    9.2
    (5 ratings)
    In-Person Training
    8.2
    (6 ratings)
    -
    (0 ratings)
    Online Training
    1.0
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (22 ratings)
    -
    (0 ratings)
    Configurability
    3.0
    (13 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    CPA Rating
    7.8
    (26 ratings)
    -
    (0 ratings)
    Ease of integration
    6.3
    (311 ratings)
    -
    (0 ratings)
    Product Scalability
    2.0
    (12 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    1.0
    (11 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    1.0
    (11 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Sage IntacctSurePayroll By Paychex
    Likelihood to Recommend
    Sage
    It depends on the scale and nature of the organisation, but for a business like ours, i.e. a medium sized business with several entities operating in more than one location with different currencies, I think it is a very good fit. It is relatively easy to get to grips with and provides a good level of functionality.
    Incentivized
    Read full review
    Paychex Inc.
    We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
    Incentivized
    Read full review
    Pros
    Sage
    • Excellent roll-up reporting of various categories of expenses across multiple depts. Data is not siloed when we want to find all revenue sources across business entities, for example, or even down to details such as what is spent on "discretionary" expense elements.
    • Coding nomenclature is flexible and makes sense across business areas. Again, this allows for both more effective capture of data and with reporting slices and iterations.
    • Sage Intacct's open architecture (availability of APIs and already existing hooks) has made integration with other system tool-sets easier than we would ever have thought.
    Incentivized
    Read full review
    Paychex Inc.
    • Super easy interface - honestly running payroll couldn't be easier on their site.
    • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
    • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
    Incentivized
    Read full review
    Cons
    Sage
    • The budgeting module is archaic. It needs to have more application features, including tracking changes made throughout the year.
    • The creation of reports is complicated and lacks sufficient filtering options during the process.
    • The Purchasing module should be more flexible, allowing users to add change orders to an existing PO rather than creating a new one.
    Incentivized
    Read full review
    Paychex Inc.
    • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
    • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
    • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
    Incentivized
    Read full review
    Likelihood to Renew
    Sage
    Sage Intacct is continuously evolving and increasing it's functionalities. I am excited to attend conferences to learn what is in the roadmap for future releases. Additionally, using Sage Intacct allows me grow as a professional, I am really enjoy the knowledge that I have within the product to be able to share my experiences.
    Incentivized
    Read full review
    Paychex Inc.
    Very likely, easy to use, support system in place.
    Incentivized
    Read full review
    Usability
    Sage
    The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.
    Incentivized
    Read full review
    Paychex Inc.
    It's a poor user interface. It feels like the interface is twenty years old. If you make a mistake with payroll in their terrible UI, and try to correct it 15 seconds later, they want to charge you $39 to correct your mistake. Overall, a very poor experience in terms of user interface.
    Read full review
    Reliability and Availability
    Sage
    There has only been one occurrence where Sage Intacct was not available to me, however I had already been working a number of hours trying to get a project completed. It honestly allowed me to step back and take a much needed break.
    Incentivized
    Read full review
    Paychex Inc.
    No answers on this topic
    Performance
    Sage
    As fas as integration is concerned I don't feel this slows Sage Intacct down at all. However, sometimes I do feel it takes some larger reports more time to load due to all the detail. As well as, I "move very fast" in my motions so sometimes I double click on fuctions too quickly and the system seems to think that I have a duplicate request.
    Incentivized
    Read full review
    Paychex Inc.
    No answers on this topic
    Support Rating
    Sage
    Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.
    Incentivized
    Read full review
    Paychex Inc.
    SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
    Incentivized
    Read full review
    In-Person Training
    Sage
    I have taken in person training classes at several of the annual Sage Intacct user conferences. It is very interactive and the trainers are very easy to follow and understand. They are great at getting everyone in the class involved. They also make sure everyone has learned to task before moving to a new one.
    Incentivized
    Read full review
    Paychex Inc.
    No answers on this topic
    Online Training
    Sage
    The free training is very minimal. For what we pay for the service, I would like more training. We end up training new users in-house because the provided free training is not nearly comprehensive enough. That being said, the training provided, for the material covered, was adequate and relevant for the given topics.
    Incentivized
    Read full review
    Paychex Inc.
    They were awesome. They knew the system very well and could help me very much.
    Incentivized
    Read full review
    Implementation Rating
    Sage
    I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.
    Incentivized
    Read full review
    Paychex Inc.
    No, I can't think of any.
    Incentivized
    Read full review
    Alternatives Considered
    Sage
    We evaluated Sage Intacct alongside many other options, but Blackbaud and NetSuite were the frontrunners. They all were cloud-based and capable systems, but for our team, Sage Intacct was the clearer choice for a few reasons.
    First, usability. Our team has varying levels of accounting experience, and Sage felt more intuitive across those different levels. The others could be powerful, but it also felt like it required more technical depth to navigate day-to-day, which was a concern for a small team. Second, functionality out of the box. Sage Intacct had more of what we needed built in without requiring a significant number of add-ons, which kept the solution simpler and the pricing more predictable.
    Third, nonprofit fit. Sage Intacct is purpose-built for organizations like ours, and that showed in the functionality available and the system's overall design. And finally, our implementation partner, RSM, was well-versed in Sage Intacct and gave us confidence that we would have the right support behind us. That partnership was part of the overall value of choosing Sage.
    Incentivized
    Read full review
    Paychex Inc.
    SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Sage
    No answers on this topic
    Paychex Inc.
    In retrospect, I wouldn't change anything.
    Incentivized
    Read full review
    Scalability
    Sage
    You can do a lot with this system and integrate it with a lot of your additional systems you use daily.
    Incentivized
    Read full review
    Paychex Inc.
    No answers on this topic
    Professional Services
    Sage
    No answers on this topic
    Paychex Inc.
    We were able to calculate different hourly numbers when we completed Certified Payroll for professional services.
    Incentivized
    Read full review
    Return on Investment
    Sage
    • Positive - It runs better than our old software when we all work together, rather than having to sign off on each other and deal with syncing issues.
    • Negative - It's not as easy to go back to fix an amount, a date, etc. Sometimes, a very small mistake needs to be corrected by voiding and redoing the entire transaction.
    • We can successfully sync other software we use with Intacct! It reduces workload when things are automated.
    Incentivized
    Read full review
    Paychex Inc.
    • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
    • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
    Incentivized
    Read full review
    ScreenShots

    Sage Intacct Screenshots

    Screenshot of Accounts Receivable: Automate accounts receivable processes.Screenshot of Revenue Recognition: Automated and compliant revenue recognition with complete support for ASC 606 and IFRS 15.Screenshot of Real-Time Reporting: Real-time reporting with up-to-minute financials across multiple business dimensions. Show only the metrics that matter based on the user viewing the dashboard.Screenshot of the times and expense management dashboard, which is customized to reflect the user's role, displaying relevant information that aligns with their position, thereby presenting each individual with the data most pertinent to their responsibilities.Screenshot of the detailed company metrics used to forecast business growth.Screenshot of the order management workflows, which are automated to accelerate quote-to-cash sales