Intercom vs. Maropost Marketing Cloud
Intercom vs. Maropost Marketing Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Maropost Marketing Cloud | N/A | Maropost, headquartered in Toronto with offices in New York, London, and Delhi, offers an enterprise level email marketing and automation platform for email-centric campaigns and total customer lifecycle management via an automated workflow. It features social networking "listening" to keep track of all mentions across familiar spaces like Facebook and Twitter, dashboard reports and analytics to help make sense of data from emails and web activity, a survey / form builder, and custom landing… | $251 per month |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | 10% discount for annual pricing. | ||||||||||||||
More Pricing Information |
Intercom | Maropost Marketing Cloud | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Email & Online Marketing |
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Reporting & Analytics |
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Pre-Send Testing |
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Intercom | Maropost Marketing Cloud | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ReachMail Score 10.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | VerticalResponse Score 10.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Emma by Marigold Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Maropost Marketing Cloud | |
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Likelihood to Recommend | 9.0 (263 ratings) | 4.3 (8 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (171 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | 2.0 (1 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Maropost Marketing Cloud | |
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Likelihood to Recommend | Intercom | Maropost |
Pros | Intercom | Maropost |
Cons | Intercom | Maropost |
Likelihood to Renew | Intercom | Maropost No answers on this topic |
Usability | Intercom | Maropost No answers on this topic |
Reliability and Availability | Intercom | Maropost No answers on this topic |
Performance | Intercom | Maropost No answers on this topic |
Support Rating | Intercom | Maropost |
Online Training | Intercom | Maropost No answers on this topic |
Implementation Rating | Intercom | Maropost No answers on this topic |
Alternatives Considered | Intercom | Maropost |
Return on Investment | Intercom | Maropost |
ScreenShots | Intercom Screenshots | Maropost Marketing Cloud Screenshots |