InterSystems IRIS vs. Workato

Intersystems IRIS is a really great tool for Interoperability. It has so many capabilities out of the box and then such a great developer community on top of that, that there are really no limits to what you can do in terms of data manipulation and translation. Personally I find it to be a great tool if you are looking for Interoperability software.

Incentivized

Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.

• Connecting with mutliple vendor platforms and systems allowing us to consume and provide data as needed.
• Allowed us to implement our own RESTful api engine to server data to our internal applications.
• Setting up their recommendations for high availability allow us to perform server maintenance with minimal down time to our users.

• The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
• Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
• Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.

• Enhanced documentation, more comprehensive and user-friendly documentation, including detailed tutorials and examples
• Improving compatibility and integrations with others programming languages
• Introducing tools and techniques to optimize the performance of ObjectScript applications, such as profiling tools, performance monitoring utilities, and code optimization guidelines
• A better compatibility with Python libraries

• Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
• Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.

Incentivized

We need to develop Enterprise Application Integrations and Workato was not designed for this

The interface is very intuitive, the documentation is very good so it is not complicated to operate.

The security is complex, but you can create a special role to access and the user ONLY can operate with the part that it allows.

Also, you can examine the data very quick with the SQL Browser integrated.

The sheer work Workato eliminates from people's daily jobs is simply a great contribution to people's productivity and a boost to capability. It actually strikes the balance between business and tech teams. It also reduces dependency on developers, and speeds up their delivery too. The only reason it's not a full 10/10 is for the price - it's a bit expensive for what we'd like, and their batch or high data volume processing can be improved.

The InterSystems WRC has always been helpful and responsive. The folks I have spoken with are always understanding of our needs and questions and regardless of if the question is simple or complex we are always met with the same professionalism and helpfulness every time. I have no hesitations contacting InterSystems for help!

They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together

Incentivized

Will done based on a proper planning, so this will makes execution more easier and better.

We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.

We are using InterSystems IRIS [especially] for database operations as the query performance is really good for [a large] amount of customer data. You can easily integrate for any application like web, desktop, and many more. It also provides BI functionality which is also very easy to implement using InterSystems IRIS[.]

We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.

• Very Fast and scalable software to deal with big data flow, safe and robust.
• The studio IDE is quite old fashion and lacks a few facilities
• amazing for complex data consumption, its milyi-model capability wich allows multiple different models for a single set of codes.

• As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
• For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.