Likelihood to Recommend AppSense does solve a lot of problems and can do some cool things. However, I think competing products may do the same job without some of the bugs and issues I have seen with AppSense. The automatic/transparent "run as Administrator" feature is very slick when set up properly and makes dealing with poorly coded legacy applications very easy. The flexibility it gives you with all of the stuff it can do is great. Take actions X, Y, and Z at logon based on these conditions, etc.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine Endpoint Central is fantastic for a set and forget patching tool. This is great for the Windows clients that we have and provides good reporting and ensures machines are kept up to date and gives us good reporting on which machines are vulnerable in our organisation. Linux machines are not as well handled due to the multiple flavours of Linux that are out there. ManageEngine Endpoint Central only manages specific versions of Mac and Linux so it is best to check compatability ahead of time.
Read full review Pros Capturing application settings per user. Office policy settings. Granular control of settings per application. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Patch Management is very easy to use and deploy patches each month Inventory Reporting is straight forward with multiple premade reports available Remote Connections are very simple to use, it only takes 15 seconds to find and connect to a device. Software Deployment and the Self serviceportal give you multiple ways of deploying your apps. Read full review Cons High learning curve to deploy Josh Justic President, Engineering Architect for Virtualization and Computing Systems.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
More granular access level controls for technicians (restrictions for juniors) on the Mobile Device Management add-on Monitoring mobile data usage on mobile devices, this has been in the product pipeline for 5 years, but not yet implemented Ability to remotely support company-owned mobile devices with no end-user permission. End-user needs to allow the remote session, when sometimes that's what we don't want since we're doing an investigation. Read full review Likelihood to Renew It has been a very affective tool for our company.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management
Read full review Usability It was relatively easy to configure.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Responds well to basic needs: 1. Update 2. Image/Re-image endpoints 3. Mass deployment 4. Pop-Up communications
Read full review Support Rating Always had a great experience dealing with the engineers.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
The local distributor of the product is always available, however most support is received within an hour from India. We've had complex requirements and the support team went so far as to customize their mobile application to suit our unique needs. We honestly can't complain about any support we've received and it's always been very quick.
Read full review Implementation Rating Test, test, test.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Alternatives Considered The decision to use AppSense was not mine. If I had to choose a product today, I would at least want to evaluate the alternative from RES Software - from what I have read/heard it sounds like the better choice as far as reliability, support, and lack of bugs. I have not personally used it yet though.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
WSUS (provided by Microsoft) is a MUCH inferior product, no flexibility at all, updates when it wants and how it wants and was generally not suit for purpose. In addition, endpoint offers all the other functionality that WSUS doesn't (as said earlier in my review, remote control, endpoint security and much more).
Read full review Return on Investment By capping the CPU shares accessible by a rogue application, AppSense allowed us to continue to provide what the customers required while adjustments to the application were performed. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
With software metering, the real use of applications by users has been identified; in this case, when the license renewal date arrives, users who do not use this application have stopped renewing it. This has achieved savings for the business. The deployment of images has made the onboarding of collaborators faster, this means less downtime and more productivity for the company. By having the laptops patched and without vulnerabilities, there is greater productivity, because the equipment is no longer out of service due to an attack or vulnerability. Read full review ScreenShots