Ivanti Environment Manager vs. ManageEngine Endpoint Central

Most general situations can be managed from within Citrix. AppSense is needed only in complex situations that require more granular control of the environment.

Incentivized

I think most scenarios are well-suited to Endpoint Central. Keep third-party applications upgraded, OS Deployment, Report Endpoint with vulnerabilities, check compliance with CIS, but it is much more, internal app deployment, much more compliance policy, Integration with Office 365 Conditional Access, Endpoint Configuration, Works fine with custom script even when you don't know any scripts, there are plenty of templates.

Incentivized

• Application Manager - automatic elevation of certain software to run with admin rights, transparent to users IF you set it all up properly in advance. Once you have this configured, it can be very beneficial.
• Environment Manager - custom actions based on detected conditions. For example, mapping one set of network drives once a user connects to a certain network, and a different set of network drives when they connect to a different network. And automatically remove the network drives when the user disconnects from the network. Do X, Y, and Z if a certain process starts or stops. If process A starts, automatically start process B.

Incentivized

• We set alerts when a devices gets low on disk space. That is automatic and creates a ticket in ME SDP. We are then able to Add space to a VM Desktop, and then go thru ManageEngine Endpoint Central to extend the drives so the entire process can be done without interruption to the end user.
• Using the patch scans we can easily see what patches have been installed for all manufacturers not just Microsoft, without having to physically go to the device. It also allows us to choose which patches we want to push out and automate the process so we can be hands off, freeing up out time for other things.
• Remote access to devices. This allows us to remotely make changes, not just via remote control but also make registry changes and clean up space without going to the device and without interruption to the end user.
• Alerts. We have set up to get email alerts when new hardware is plugged into any computers. This lets us know if someone is bringing in un-authorized equipment (thumb drives, hubs, etc) to better manage what is/is not on our network.

Incentivized

• High learning curve to deploy

Incentivized

• Prioritizing the flow between package deployments and updates. In my case, application packages must take priority over updates.
• Reconnecting the remote control port after restarting the computer.
• In dynamic groups, the first parameter is always "OR", which can cause problems when selecting the remote desktop.

Incentivized

It has been a very affective tool for our company.

Incentivized

It has been a staple tool for maintaining the environment and as we grow it will be needed more. While trying to configure the system to allow us to access and support systems that are in locations outside of the primary network EndPoint Central will be crucial in facilitating that needed connection.

Incentivized

It was relatively easy to configure.

Incentivized

The product is really easy to set up and use. The web interface is relatively easy to use depending on the feature you are trying to use. The search features for inventory for both software and hardware are really good. You might get lost trying to navigate the file managers for endpoints because while the web interface is extremely easy to use, the feature set is very limited

Incentivized

Always had a great experience dealing with the engineers.

Incentivized

The immediate chat support is great and very helpful. However, if you need escalated support or have a deeper need that the chat tool can't help with, you will experience significant wait times and slow responses. The time zone difference becomes painful to the point of often just giving up.

Test, test, test.

Incentivized

It seems that the services offered with the purchase change from what is covered to what is an additional cost. Somethings I thought we had ended up requiring an additional purchase if we wanted to continue using the feature.

Incentivized

The decision to use AppSense was not mine. If I had to choose a product today, I would at least want to evaluate the alternative from RES Software - from what I have read/heard it sounds like the better choice as far as reliability, support, and lack of bugs. I have not personally used it yet though.

Incentivized

We selected Endpoint Central because we couldn't manage our patching with SCCM anymore; we noticed it was inconsistent and not working properly. Also, it wouldn't work out-of-network, which is an important factor for us. These products all helped us improve the quality of our work and efficiency.

• Saved a lot on storage costs
• Improved the user experience.

Incentivized

• It had a positive impact on our environment, now we need less workforce to deploy patches and install softwares
• It also does the mitigation part so there we save the cost too
• It helps in achieving compliance which is net positive to get more projects

Incentivized