Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.
N/A
Microsoft Intune
Score8.2 out of 10
N/A
Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…
$5
per user/per month
Pricing
Jamf Pro
Microsoft Intune
Editions & Modules
No answers on this topic
Microsoft 365 Business Basic
$5
per user/per month
Microsoft 365 For Individuals
$6.99
per month
Microsoft 365 Apps
$8.25
per user/per month
Microsoft 365 For Families
$9.99
per month
Microsoft 365 Business Standard
$12.50
per user/per month
Microsoft 365 Business Premium
$15
per user/per month
Offerings
Pricing Offerings
Jamf Pro
Microsoft Intune
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
$3.33 per month per iOS device
$6.25 per month per Mac
Education and volume discounts available.
Onboarding
3-Day for Mac + iOS: $7,500
2-Day for Mac only: $6,000
4hr Remote for iOS only: $750
Billed Annually
—
More Pricing Information
Community Pulse
Jamf Pro
Microsoft Intune
Considered Both Products
Jamf Software, LLC
Verified User
Chose Jamf Pro
Jamf is apple first and apple only. The architecture of the application screams that refined polishedness you'd get from Apple. The other applications that I've had experience with are not near as polished - especially for the apple ecosystem. I'd recommend Jamf for the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Jamf Pro
Jamf Pro is far superior to any other MDM for Apple management, there really is no comparison. Jamf allows the organization to get down to the code of the computer to make changes. Where the others just apply policies etc.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
System Technician in Information Technology at Greater Saskatoon Catholic Schools (Education Management, 1001-5000 employees)
Chose Jamf Pro
We have tried a variety of products but no other product has offered the complete ease of use and extensive support, both support base and community based, that Jamf Pro has. Jamf Pro simply has all of the best traits of any MDM on the market. It is slightly more expensive …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Jamf Pro
It simply does not do what Jamf does in that way Jamf is doing it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Jamf Pro
even apple works with jamf pro, the connection here is simply 100% - there is no easier way to manage macOS devices and bring them to a secure state - it is important to our company that the software is up to date and this is always given with the jamf patch management - in …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Jamf Pro
Its not capable of doing all the same tasks and configurations as Jamf Pro allows, especially with new user device setup or recovery management.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Jamf Pro
2 totally different scenarios, each has things they do better in their space.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Jamf Pro
We have a two-page document [that] identifies all the key features and functionality that we rely on while using Jamf Pro to manage our Mac fleet.
Each time we're asked to compare and contrast other client management platforms, they all come up quite short of being able to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Jamf Pro
Jamf Pro is far superior to the other products. Jamf Pro lets us manage the devices with some of the features that aren't available with the other products. Jamf does it better than anyone else in managing macOS.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Jamf Pro
Nothing stacks up to [Jamf] Pro. We have looked at every other MDM tool out there. They all fall short by comparison in one way or another. We chose [Jamf] Pro because it was a cost effective way for our company to manage the Macs and provide an easy to use interface for our …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Systems and Applications Specialist III in Information Technology at The University of Texas Health Science Center at Houston (UTHealth) (Information Technology & Services, 5001-10,000 employees)
Chose Jamf Pro
Overall, Jamf Pro offered the best set of features.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Mac Specialist in Information Technology at Compugen Inc (Information Technology & Services, 1001-5000 employees)
Chose Jamf Pro
My experience with those platforms are not as extensive as my Jamf Pro experience. I'm not trained or certified on either. With that said I have found that these are MDM's which have a Window's first type of feel to them. Workspace One for example requires you to use a …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Jamf Pro
Jamf Pro is reliable, secure and easy to implement and manage. Jamf Pro works really well with third party tools like Power BI, Orchestration, FNMS integration with Jamf Pro. Jamf support is really awesome!!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Desktop Engineer in Information Technology at HBO (Entertainment, 1001-5000 employees)
Chose Jamf Pro
AirWatch is very difficult to manage and utilize. Jamf just makes sense and works. With AirWatch you spend hours trying to get what should be a simple task done. While the Jamf website isn't quite mobile-friendly, I manage to still get work done from my iPhone, which is so …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Computer Labs Manager at Gonzaga University (Higher Education, 501-1000 employees)
Chose Jamf Pro
Jamf Pro is pretty much in a class by itself. Apple Remote Desktop has a few distinct advantages, however. 1) the ability to execute a unix command on multiple systems and to see the output of those commands in one place on screen; 2) the ability to observe multiple desktops at …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Jamf Pro
The web UI is very intuitive. Creating and pushing/installing packages. Rolling out security configuration profiles, locking down operating system.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
ICT Systems Administrator in Information Technology at Catalytic IT (Information Technology and Services, 1-10 employees)
Chose Jamf Pro
Once again we chose Jamf Pro as our preferred vendor/supplier for MDM cause they focus on the platforms we focus on. For our Microsoft deployments, we use InTune cause it is the best for the Microsoft platform. And the great thing about these two products is that integrate with …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Programmer in Information Technology at Liberty Public Schools (Education Management, 1001-5000 employees)
Chose Jamf Pro
We left FileWave MDM to move to JAMF Pro and haven't looked back. We went to JAMF because it was the largest Apple MDM with the most support. It is much more stable than when we had the other MDM. JAMFNation is fantastic with solutions to issues without having to call support.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Apple Lab Manager in Information Technology at University of Indianapolis (Higher Education, 501-1000 employees)
Chose Jamf Pro
We moved away from FileWave and picked up JAMFPro because of better support, and they filled the need for imaging/software packaging better than FileWave could. I was not involved in that choice, but I have been the JAMFPro administrator for 4 years now.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose Jamf Pro
I have not used other products like JAMF Pro with the exception of Intune/SCCM. JAMF Pro is not as capable as SCCM but can compete with Intune with the exception of JAMF being unable to manage Microsoft and Android devices.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Enterprise Mobility (Apple Products) in Information Technology at UC San Diego Health (Hospital & Health Care, 10,001+ employees)
Chose Jamf Pro
Jamf has a unique focus on Apple and only Apple. This gives them greater flexibility to support new features and functionality at the time of release. For the past few years now, on or before the release date of the next OS. Our users don’t have to wait to take advantage of …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Desktop Engineer in Information Technology at HBO (Entertainment, 1001-5000 employees)
Chose Microsoft Intune
Microsoft System Center Configuration Manager is kind of the only option for PC management on a large scale. There are open-source alternatives like Chocolatey, but that only works for very small scale shops. Microsoft kind of monopolizes on this front for enterprise …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Microsoft Intune
We use AD GPO to deploy software, WDS for OS deployment, and Spiceworks for inventory. This solution has significantly reduced feature set compared to SCCM but much easier to troubleshoot and configure. Currently, we are looking into ManageEngine Desktop Central and SmartDeploy …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Information System Developer in Information Technology at Killeen ISD (Education Management, 5001-10,000 employees)
Chose Microsoft Intune
We selected SCCM over the others because the customer support we receive from Microsoft is always above expectations. We evaluated some third-party vendors, and they were not able to support our large enterprise. The single solution that SCCM provides allowed us to keep our …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Jamf Pro is extensively utilized across various organizations for managing Apple devices, especially in environments like schools and universities where a large number of Apple products are deployed. Users have emphasized how Jamf Pro excels in creating streamlined processes for deploying and managing large fleets of Apple devices, including Macs, iOS, and tvOS devices. It allows IT departments to push applications, policies, and updates from a centralized platform, significantly reducing the manpower and time typically required for these tasks. Users have particularly appreciated the self-service functionality, which empowers end-users by allowing them to install applications and maintain their devices without direct IT intervention, leading to a reduction in support requests and an increase in user autonomy.
Microsoft Intune, by contrast, is favored in environments that extensively utilize a mix of device types, including significant numbers of Windows-based systems. It integrates deeply with other Microsoft products and services, making it ideal for organizations heavily invested in the Microsoft ecosystem. Intune provides robust capabilities for managing both mobile and PC configurations, enforcing compliance policies, and distributing software. It is especially useful in scenarios requiring detailed inventory and update management across diverse operating environments. Intune supports a broad range of devices and offers extensive configuration options, which are critical for maintaining security and functionality in complex IT landscapes.
The choice between Jamf Pro and Microsoft Intune often comes down to the specific types of devices predominantly used within the organization and the existing IT infrastructure. Jamf Pro is the go-to for Apple-dominated environments, offering specialized tools and workflows that cater specifically to Mac and iOS devices. Intune provides a more universal solution suitable for managing a diverse array of devices and integrates seamlessly with other Microsoft services, making it advantageous in Windows-centered environments.
Well suited for any organization that wants to manage apple products. It's extremely easy to integrate and has many connectors for existing enterprise infrastructure applications. Certificate management is a breeze. Not so suited for smaller businesses that only have 10-20 devices. Jamf has another product called JAMF Now that would suffice for those areas.
Microsoft Intune is well suited for the larger end of the small business segment to the enterprise. The ability to configure and remotely deploy computer configurations, control mobile devices, and fine tune security controls of each device or device group is a major win for this product. Smaller and mid-sized businesses may balk at having to increase their license level to unlock the better updating features.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
[Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.
Deploying more apps besides Microsoft Edge and Microsoft Office 365 app
Microsoft needs to make it easier to deploy exe, pkg, and msi apps without having to go through the manual process of re-packaging these apps using tools from github like intuneapputil
Add a feature to push out software updates for 3rd party apps
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
We have not needed to seek support for this product in the time that we have used it thus far. It's been working really well, and have not had any major issues. Being that it's a Microsoft product, it goes without saying that there will be many support options available if needed. This includes phone, web, forums, KB articles, etc. There is even comprehensive documentation that is available on the web through Microsoft's website for use of the product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
Migration from an existing MDM requires device wipe and reenroll for full supervision of the device. It's somewhat painful. User enrollment makes things easier, but you miss out on full management.
Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about Ivanty, is more about iOS/Android management rather than macOS
We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.
In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
