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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jaspersoft

    Score6 out of 10
    N/AJaspersoft commercial edition is an embedded business intelligence suite designed to be built-into SaaS products as an integrated reporting engine. It provides reports and dashboards for customer-facing applications without requiring app developers to build their own reporting engine.N/A

    Tealium Customer Data Hub

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    The Tealium Customer Data Hub powers capabilities across the data supply chain. Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, and files. Data collected is then standardized in the data layer, which drives usage of data for customer engagement and analysis.N/A
    Pricing
    JaspersoftTealium Customer Data Hub
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JaspersoftTealium Customer Data Hub
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsJaspersoft offers flexible pricing for ISVs and SaaS per customer or by CPU core.—
    More Pricing Information
    Community Pulse
    JaspersoftTealium Customer Data Hub
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Tealium
    No answer on this topic
    Key User Insights
    Would buy again
    71%
    Would buy again
    5 Answers
    99%
    Would buy again
    82 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    97%
    Delivers good value for the price
    67 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    98%
    Happy with the feature set
    81 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    93%
    Lived up to sales and marketing promises
    53 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    87%
    Implementation went as expected
    60 Answers
    Features
    JaspersoftTealium Customer Data Hub
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Jaspersoft and Tealium Customer Data Hub
    Feature
    Jaspersoft
    7.6
    100 Ratings
    7% below category average
    Tealium Customer Data Hub
    -
    Ratings
    Pixel Perfect reports7.687 Ratings00 Ratings
    Customizable dashboards7.588 Ratings00 Ratings
    Report Formatting Templates7.886 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Jaspersoft and Tealium Customer Data Hub
    Feature
    Jaspersoft
    7.4
    98 Ratings
    8% below category average
    Tealium Customer Data Hub
    -
    Ratings
    Drill-down analysis7.289 Ratings00 Ratings
    Formatting capabilities7.397 Ratings00 Ratings
    Report sharing and collaboration7.781 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Jaspersoft and Tealium Customer Data Hub
    Feature
    Jaspersoft
    7.7
    101 Ratings
    6% below category average
    Tealium Customer Data Hub
    -
    Ratings
    Publish to Web7.176 Ratings00 Ratings
    Publish to PDF8.799 Ratings00 Ratings
    Report Versioning7.759 Ratings00 Ratings
    Report Delivery Scheduling7.582 Ratings00 Ratings
    Delivery to Remote Servers7.562 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Jaspersoft and Tealium Customer Data Hub
    Feature
    Jaspersoft
    7.7
    72 Ratings
    4% below category average
    Tealium Customer Data Hub
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.472 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.153 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Jaspersoft and Tealium Customer Data Hub
    Feature
    Jaspersoft
    8.1
    98 Ratings
    5% below category average
    Tealium Customer Data Hub
    -
    Ratings
    Multi-User Support (named login)8.194 Ratings00 Ratings
    Role-Based Security Model8.192 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.588 Ratings00 Ratings
    Single Sign-On (SSO)7.773 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Jaspersoft and Tealium Customer Data Hub
    Feature
    Jaspersoft
    6.6
    64 Ratings
    16% below category average
    Tealium Customer Data Hub
    -
    Ratings
    Responsive Design for Web Access7.959 Ratings00 Ratings
    Mobile Application5.528 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.141 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Jaspersoft and Tealium Customer Data Hub
    Feature
    Jaspersoft
    7.6
    90 Ratings
    2% below category average
    Tealium Customer Data Hub
    -
    Ratings
    REST API7.981 Ratings00 Ratings
    Javascript API8.062 Ratings00 Ratings
    iFrames7.754 Ratings00 Ratings
    Java API8.155 Ratings00 Ratings
    Themeable User Interface (UI)6.558 Ratings00 Ratings
    Customizable Platform (Open Source)7.760 Ratings00 Ratings
    Tag Management
    Comparison of Tag Management features of Jaspersoft and Tealium Customer Data Hub
    Feature
    Jaspersoft
    -
    Ratings
    Tealium Customer Data Hub
    8.2
    12 Ratings
    0% below category average
    Tag library00 Ratings9.012 Ratings
    Tag variable mapping00 Ratings8.012 Ratings
    Ease of writing custom tags00 Ratings8.012 Ratings
    Rules-driven tag execution00 Ratings9.112 Ratings
    Tag performance monitoring00 Ratings4.311 Ratings
    Page load times00 Ratings8.911 Ratings
    Mobile app tagging00 Ratings8.05 Ratings
    Library of JavaScript extensions00 Ratings9.911 Ratings
    Best Alternatives
    JaspersoftTealium Customer Data Hub
    Small Businesses
    Cyfe
    Score4 out of 10
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Treasure AI
    Score9 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JaspersoftTealium Customer Data Hub
    Likelihood to Recommend
    7.3
    (119 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    8.0
    (23 ratings)
    9.2
    (20 ratings)
    Usability
    7.9
    (16 ratings)
    9.0
    (12 ratings)
    Availability
    8.0
    (3 ratings)
    9.0
    (2 ratings)
    Performance
    7.0
    (3 ratings)
    9.0
    (4 ratings)
    Support Rating
    7.0
    (26 ratings)
    8.4
    (84 ratings)
    In-Person Training
    8.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    6.5
    (7 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    7.8
    (15 ratings)
    10.0
    (2 ratings)
    Configurability
    7.0
    (2 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Data Sources
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (2 ratings)
    10.0
    (1 ratings)
    Product Scalability
    8.0
    (3 ratings)
    9.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    JaspersoftTealium Customer Data Hub
    Likelihood to Recommend
    Cloud Software Group
    It is well suited for the fact of scalability itself and the breadth of features this application has in order to make the migration from legacy systems to the newer different versions more seamless and effective. Data integrity and security are the main aspects of this tool which does not lose their value when doing day-to-day operations for data mapping.
    Incentivized
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    Tealium
    Well suited: Any company that has a variety of data interspersed across multiple systems and is trying to get a more unified understanding of their customer profile—that enriched customer view of having all these disparate data sources and wanting to bring them together in a relatively seamless manner, and then having that more nuanced understanding of the entirety of the customer and being able to action off of it. Which again, I feel like is a core marketing use case.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • TIBCO Jaspersoft allows you to embed reports into your own application, which gives users the feeling they are using a single product.
    • TIBCO Jaspersoft Studio allows for more advanced report development, such as adding subreports, drilldown to detail reports, images, page headers, page footers, maps, and more.
    • TIBCO's Jaspersoft Domain Designer is very easy to use and navigate.
    Incentivized
    Read full review
    Tealium
    • Activation in real time - it's really good and you can literally see the information being activated in all other technologies that my clients use, like TikTok, Facebook, Google, et cetera. At the time that a client arrives on your website, you have instant data to enrich the profiles and activate on this channel. So this is really good and it's something that Tealium give us the control in order to do that.
    • The other thing is that you have the power to choose what data you want to collect and what data you do not want to collect. Tealium is particularly very good on doing that.
    Incentivized
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    Cons
    Cloud Software Group
    • One of the issues we found during our implementation was that the reporting software would work faster for certain data sources and not the others. Extracting CSVs and XML was slower in comparison to JSON in our experience.
    • Jaspersoft Studio was the main IDE we used for development. Built atop the Eclipse IDE, we found that the tool was really resource intensive and generally take long time to initialize.
    Incentivized
    Read full review
    Tealium
    • Audiences—don't they technically exist in Tealium? They are just streamed—no count, no backfill, etc.
    • Working backward to identify issues involves lots of clicking in the UI, going from audience to audience attribute, badge to event attribute, and so on.
    • You have to wait for a Real-Time event to see the payload. There is no sample or other option.
    Incentivized
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    Likelihood to Renew
    Cloud Software Group
    JasperSoft has been amazing. It is well documented, fast, and transparent in how it functions. We have been very confident in JasperSoft in every aspect of our business and offerings where we've used it. On top of that, their improvements to the product have been fantastic. I am really looking forward to seeing where they take their product and how we can leverage that to please our clients
    Incentivized
    Read full review
    Tealium
    I already know that my company has no plans to discontinue use of Tealium. We are heavily reliant on it due to a huge number of product teams and developers we would have to work with to place tags across many pages. Tealium is already there on the pages, and our application/product teams are familiar with how to integrate it. It is just the simplest way to ensure that new data requirements are implemented in a timely manner.
    Incentivized
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    Usability
    Cloud Software Group
    I think it's a tool well suited for a software developer. Others with less coding skills could struggle somewhat with the tool. I find java a little unforgiving as a language for expressions and not very user friendly for the technically dis-inclined. Sometimes the numeric conversions cause issues (who knew that 0 and 0.0 would cause different things to happen). Previous experience with a reporting tool that used visual basic for its' expressions that I found much simpler to use. On the other hand, java is so widespread, you can easily google the syntax to accomplish what you need to do.
    Incentivized
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    Tealium
    Once you understand how it works and how to implement things, it is a dream and very user friendly. There is the initial learning curve but there are oceans of helpers available to you to help you bridge that initial gap and get going. Take the time to learn it up front and you will never have any problems. And support is great and available to answer questions
    Incentivized
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    Reliability and Availability
    Cloud Software Group
    We've never had an outage of the software itself. If it was unavailable, it was due to a network outage, not a problem with Jasper.
    Incentivized
    Read full review
    Tealium
    It's been flawless as far as I am concerned.
    Incentivized
    Read full review
    Performance
    Cloud Software Group
    Complex reports on heavy data load may take considerable amount of time. We have experinced some latencies/misfires regarding to this.
    Incentivized
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    Tealium
    Sometimes publishing can take longer than expected
    Incentivized
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    Support Rating
    Cloud Software Group
    They have a great customer support ticketing system in which they always respond same-day. They offer conference calls with srcreensharing as well in order to better understand your issues.
    I wish that the lower level support access came with more than just 12 cases per year though as this makes us less likely to reach out for questions on things that we then instead try to solve ourselves which results in loss of time in trying to acquire new features and or solve a problem.
    Incentivized
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    Tealium
    The support team often is so quick to respond and so helpful when it comes to working with the needs of my clients and being able to resolve potential shortcomings or technical issues or surrounding the tool. There have been times more recently that I’ve gotten more generic service rather than the tailored experience that I have come to expect.
    Incentivized
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    In-Person Training
    Cloud Software Group
    It did the job of getting us to our deadline we set for ourselves for initial launch. The customer we launched the product for was also there to learn about it at the same in order to better understand the capabilities. This helped greatly so that the customer was on the same page on what was possible when using jaspersoft. I think most people would not want their customers aware the product they are using is third-party but in this case it was a new experience for us both and so as we learned more about jaspersoft, we both had better communication on what the future road map was for their business needs in BI.
    Incentivized
    Read full review
    Tealium
    No answers on this topic
    Online Training
    Cloud Software Group
    Resources available in the TIBCO Knowledge Base are covering almost everything. They are well organized, and covering almost every possibility. There is always the change to get back to the TIBCO support or to the dedicated Customer Success Manager whenever something very specific or bound to a customization is not covered.
    Incentivized
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    Tealium
    Did what we needed to onboard us onto the platform
    Incentivized
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    Implementation Rating
    Cloud Software Group
    Having just completed an upgrade to the latest version of Jaspersoft, I am happy to say their support was very good. There were a couple of small challenges which were not easily resolved, but they were primarily related to the fact that we had skipped updates for a couple of versions. The current update procedures assumed we were upgrading from the prior latest version (6.4) to to the new version (7.1).
    Incentivized
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    Tealium
    Implementation had some bumps in the road and it was new for all of us, but for the most part, it was easier than many other implementations we've done with other technologies.
    Incentivized
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    Alternatives Considered
    Cloud Software Group
    When looking at the different features of these reporting engines, and what we were going to be using it for, the answer seemed clear. Jasper offered exactly what we were looking for, and did so for a price that we were happy with. For a scalable, feature-rich reporting engine that doesn't break the bank, Jaspersoft is the way to go.
    Incentivized
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    Tealium
    Tealium Customer Data Hub can do it all in one. Whereas, I think by using multiple Tealium Customer Data Hubs, we can utilize what each tool is really good at. In an ideal world, we'd like to use Tealium Customer Data Hub for everything, but one thing that we struggle with is Audience Segmentation, and we are looking for a one touch solution, without a lot of the work since the data is already there.
    Incentivized
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    Contract Terms and Pricing Model
    Cloud Software Group
    No answers on this topic
    Tealium
    Like anything it could be cheaper but we still feel we get value from it.
    Incentivized
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    Scalability
    Cloud Software Group
    We haven't really started to explore the scalability of the product as yet, but in terms of existing deployments it has done what we need it to do.
    Incentivized
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    Tealium
    Never had an issue, scales as we use it.
    Incentivized
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    Professional Services
    Cloud Software Group
    No answers on this topic
    Tealium
    Very easy to work with and relatively cost effective
    Incentivized
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    Return on Investment
    Cloud Software Group
    • When we demo our Jaspersoft environment to potential clients, their eyes light up and they sit up in their chairs a bit more. A lot of our meetings have ended with with the client very interested in our product due to Jaspersoft.
    • Our existing clients have been very satisfied with the adhoc features of Jaspersoft. We've been able to provide them better access to their data on their terms instead of ours. Of course this turns into a huge win for us.
    • We've always used SQL Server Reporting Services to deliver our reports to our clients. Converting to Jaspersoft has allowed us to generate the reporting layer that our clients demand. They no longer feel like they are settling for what we offer.
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    Tealium
    • There has been a near immeasurable return on customer data and improvement of our quality for our physical products due to be in tune with the customer. This has changed our way of doing things for the better to gain a better flow and overall workplace experience.
    • A negative is that Tealium AudienceStream becomes harder to manuever and use data analytics for when a database has been existing for a fairly large amount of time. It goes from an agile ship to a huge vessel that takes many components to be able to move.
    Incentivized
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    ScreenShots

    Jaspersoft Screenshots

    Screenshot of Report DesignScreenshot of Ad-hoc ReportingScreenshot of Mobile ReportingScreenshot of Dashboard

    Tealium Customer Data Hub Screenshots

    Screenshot of Data Supply ChainScreenshot of Data LayerScreenshot of Connector MarketplaceScreenshot of Live Event TrackingScreenshot of AudienceStream Dashboard