Jaspersoft commercial edition is an embedded business intelligence suite designed to be built-into SaaS products as an integrated reporting engine. It provides reports and dashboards for customer-facing applications without requiring app developers to build their own reporting engine.
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Webtrends Analytics
Score3 out of 10
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WebTrends provides an enterprise web analytics platform and, according to Forrester, has a strong focus on support for mobile and social channels and a very open platform. Webtrends competes directly with Adobe Site Catalyst, IBM Coremetrics. and comScore DigitalAnalytix.
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Pricing
Jaspersoft
Webtrends Analytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jaspersoft
Webtrends Analytics
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Jaspersoft offers flexible pricing for ISVs and SaaS per customer or by CPU core.
It is well suited for the fact of scalability itself and the breadth of features this application has in order to make the migration from legacy systems to the newer different versions more seamless and effective. Data integrity and security are the main aspects of this tool which does not lose their value when doing day-to-day operations for data mapping.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Scenarios 1. If you want to use web server log files as input to your web analytics, then Webtrends will provides a good product, with great ease of implementation. Don't even think about being cheap on hardware, and make sure Webtrends runs on real servers, not in a VM environment. 2. If you want to use Data Tagging, similar to Google Analytics or Site Catalyst, Webtrends has a powerful product, just be prepared to pay. 3. If you are new to Web Analytics, but it is the strategic direction, start with Webtrends on Premises. Questions to Ask 1. What are you trying to accomplish? 2. Can you place a dollar value on the benefit that you expect/need from Webtrends? 3.Can you live with Webtrends running SaaS?
TIBCO Jaspersoft allows you to embed reports into your own application, which gives users the feeling they are using a single product.
TIBCO Jaspersoft Studio allows for more advanced report development, such as adding subreports, drilldown to detail reports, images, page headers, page footers, maps, and more.
TIBCO's Jaspersoft Domain Designer is very easy to use and navigate.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Control privacy, data sharing and competitive industrial knowledge using Webtrends on premises
Great control over custom reports, custom dimensions and metrics
Flexible tool which allows multiple methods of data capture. To my knowledge it was the first tool with a Tag Builder / Tag Management function built in via a supporting website.
One of the issues we found during our implementation was that the reporting software would work faster for certain data sources and not the others. Extracting CSVs and XML was slower in comparison to JSON in our experience.
Jaspersoft Studio was the main IDE we used for development. Built atop the Eclipse IDE, we found that the tool was really resource intensive and generally take long time to initialize.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The big downside, the elephant in the room, is that it does not (as of right now) have on-demand segmenting, drilldowns, etc. You have to think of what you want in advance and create those reports then analyze some data. This is huge. You can, of course, re-analyze old data after creating new reports but you still have to wait. (This deficiency may become obsolete with the release of Webtrends Explore later this month (May 2014).)
It has fewer mature integrations with other products and databases than competitors do, although I'm told it works with SharePoint better than anything else does.
Its attribution modeling capability is behind Google Analytics'. In my humble opinion, this could be changed quickly if Webtrends would make some tweaks to its standard visitor history files (i.e. preserve the order in which past visits were sourced beyond the single most recent one, rather than storing all those past sources as a randomized list).
It doesn't incorporate statistical tests, confidence intervals, or statistical associations. However, this same criticism can be applied to its competitors (other than A/B Testing products). It's a tabulation program, as they all are. In this respect, web analytics tools as a group are relatively primitive. Sorry to bring this up as a criticism of Webtrends but it's my pet peeve about the whole industry and I just have to say it. (p.s. take advantage of the heavy-duty Webtrends Scheduled Export functionality to get really granular data that you can feed to a stats program to get significances.)
Although the documentation, help screens, phone support and the knowledge base have improved tremendously in recent years, there is still a pretty steep learning curve because it is different from the tools that entry-level users may have already been exposed to. This can be a shock and many users are alienated at first because they just don't get some of the fundamentals at first. I'd like to see much better help screens that are thoroughly interlinked with the KB and documentation. Having superb online support would make a world of difference with the adoption of this basically powerful tool.
JasperSoft has been amazing. It is well documented, fast, and transparent in how it functions. We have been very confident in JasperSoft in every aspect of our business and offerings where we've used it. On top of that, their improvements to the product have been fantastic. I am really looking forward to seeing where they take their product and how we can leverage that to please our clients
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I would be willing to try Webtrends again AFTER some research from other users. I would need to see that users mention better and faster customer support on questions and issues that arise while using the software. The software is capable of vast and incredible things, but if it isnt properly set up and supported during use, it is just a big hassel and waste of everyones time and money.
I think it's a tool well suited for a software developer. Others with less coding skills could struggle somewhat with the tool. I find java a little unforgiving as a language for expressions and not very user friendly for the technically dis-inclined. Sometimes the numeric conversions cause issues (who knew that 0 and 0.0 would cause different things to happen). Previous experience with a reporting tool that used visual basic for its' expressions that I found much simpler to use. On the other hand, java is so widespread, you can easily google the syntax to accomplish what you need to do.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
If I could give it a 0, I would. Not having an intuitive user interface made it impossible to convince non-analytic business users to use the tool on their own. Even as a seasoned analyst, frequent calls were needed to get what should be simple tasks done. Account managers don't understand the tool either, and have to refer you to technical support
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The v9 admin interface and v10 reporting interface work as well as expected, but have a tendency to be pokey, especially for bulky reports and whenever you're connected to wifi. I much prefer using the REST API for all reporting for this reason, which simply dumps out the data and doesn't bother with the user interface.
They have a great customer support ticketing system in which they always respond same-day. They offer conference calls with srcreensharing as well in order to better understand your issues.
I wish that the lower level support access came with more than just 12 cases per year though as this makes us less likely to reach out for questions on things that we then instead try to solve ourselves which results in loss of time in trying to acquire new features and or solve a problem.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I once went on to Twitter to ask for help from my network of analytics people, and Webtrends themselves responded. They have been an excellent partner in making sure that their product is being used to the best of it's ability and I greatly appreciate that. Both Omniture and Google Analytics, do not have that level of support over social media
It did the job of getting us to our deadline we set for ourselves for initial launch. The customer we launched the product for was also there to learn about it at the same in order to better understand the capabilities. This helped greatly so that the customer was on the same page on what was possible when using jaspersoft. I think most people would not want their customers aware the product they are using is third-party but in this case it was a new experience for us both and so as we learned more about jaspersoft, we both had better communication on what the future road map was for their business needs in BI.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The in-person training was comprehensive enough to get you started, but I strongly recommend having a more experienced person when beginning with the tool.
Resources available in the TIBCO Knowledge Base are covering almost everything. They are well organized, and covering almost every possibility. There is always the change to get back to the TIBCO support or to the dedicated Customer Success Manager whenever something very specific or bound to a customization is not covered.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Webtrends provides several free webinars over the course of the year, many of which I would expect to pay for. The people providing the webinars seem to have a good feel for real-world application of the product.
Having just completed an upgrade to the latest version of Jaspersoft, I am happy to say their support was very good. There were a couple of small challenges which were not easily resolved, but they were primarily related to the fact that we had skipped updates for a couple of versions. The current update procedures assumed we were upgrading from the prior latest version (6.4) to to the new version (7.1).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Careful planning and patience. Use a non-public test site to fine tune tags and reporting. Despite best laid plans, there will be surprises when you collect the data, run the analysis and begin generating reports using the tool. Perform a tag audit to ensure tags fire as desired.
When looking at the different features of these reporting engines, and what we were going to be using it for, the answer seemed clear. Jasper offered exactly what we were looking for, and did so for a price that we were happy with. For a scalable, feature-rich reporting engine that doesn't break the bank, Jaspersoft is the way to go.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Webtrends has its work cut out for itself considering you have the behemoth Google Analytics and Google Analytics Premium having a strong offering and brand recognition for the price of free. After reviewing the paid service I'd suggest you start off with GA as a cheaper alternative that is just as robust, if not much more flexible in regards to the reporting and goal tracking needs for our company.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
When we demo our Jaspersoft environment to potential clients, their eyes light up and they sit up in their chairs a bit more. A lot of our meetings have ended with with the client very interested in our product due to Jaspersoft.
Our existing clients have been very satisfied with the adhoc features of Jaspersoft. We've been able to provide them better access to their data on their terms instead of ours. Of course this turns into a huge win for us.
We've always used SQL Server Reporting Services to deliver our reports to our clients. Converting to Jaspersoft has allowed us to generate the reporting layer that our clients demand. They no longer feel like they are settling for what we offer.
Webtrends has had a positive impact on site visitation because it allowed us to understand the sources by domain for site traffic and find out ways to increase visits from those domains.
Webtrends has also allowed us to understand areas of optimization on the site, which has had a positive impact on the overall user journey on the site, likely leading to longer site duration and engagement.
