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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JazzHR

    Score6.9 out of 10
    N/AJazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.

    $99

    per month

    Vertex

    Score8.8 out of 10
    N/AVertex is global indirect tax compliance software for enterprise tax and finance teams. Indirect tax covers transaction-based obligations, such as sales and use tax, value-added tax (VAT), and goods and services tax (GST). Vertex supports tax determination, electronic invoicing (e-invoicing), reporting, filing, and audit-readiness workflows. Vertex’s official website Key Capabilities Tax determination: Calculates applicable indirect taxes…N/A
    Pricing
    JazzHRVertex
    Editions & Modules
    Hero
    $99
    per month
    Plus
    $325
    per month
    Pro
    $499
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    JazzHRVertex
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    JazzHRVertex
    Considered Both Products
    Employ Inc.
    No answer on this topic
    Vertex Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    22 Answers
    96%
    Would buy again
    69 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    23 Answers
    93%
    Delivers good value for the price
    54 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    22 Answers
    96%
    Happy with the feature set
    69 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    18 Answers
    88%
    Lived up to sales and marketing promises
    38 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    86%
    Implementation went as expected
    50 Answers
    Features
    JazzHRVertex
    Recruiting / ATS
    Comparison of Recruiting / ATS features of JazzHR and Vertex
    Feature
    JazzHR
    2.9
    54 Ratings
    93% below category average
    Vertex
    -
    Ratings
    Job Requisition Management3.748 Ratings00 Ratings
    Company Website Posting2.752 Ratings00 Ratings
    Publish to Social Media2.345 Ratings00 Ratings
    Job Search Site Posting3.949 Ratings00 Ratings
    Customized Application Form2.552 Ratings00 Ratings
    Resume Management3.154 Ratings00 Ratings
    Duplicate Candidate Prevention1.732 Ratings00 Ratings
    Candidate Search2.750 Ratings00 Ratings
    Applicant Tracking3.554 Ratings00 Ratings
    Collaboration3.551 Ratings00 Ratings
    Task Creation and Delegation2.946 Ratings00 Ratings
    Email Templates3.151 Ratings00 Ratings
    User Permissions3.351 Ratings00 Ratings
    Notifications and Alerts3.150 Ratings00 Ratings
    Reporting1.044 Ratings00 Ratings
    Type of tax
    Comparison of Type of tax features of JazzHR and Vertex
    Feature
    JazzHR
    -
    Ratings
    Vertex
    8.2
    142 Ratings
    7% above category average
    Sales and Use Taxes00 Ratings9.3139 Ratings
    Cross-border Taxes00 Ratings7.945 Ratings
    VAT / GST Taxes00 Ratings8.568 Ratings
    Energy and Fuel Taxes00 Ratings7.311 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of JazzHR and Vertex
    Feature
    JazzHR
    -
    Ratings
    Vertex
    8.6
    136 Ratings
    10% above category average
    Geolocation for Tax Assessment00 Ratings8.6103 Ratings
    3rd-Party Software Integrations00 Ratings8.795 Ratings
    Tax Data Reporting00 Ratings8.7122 Ratings
    Compliance Administration Management00 Ratings8.786 Ratings
    Tax Exemption Processing00 Ratings8.7100 Ratings
    Tax Document Management00 Ratings8.783 Ratings
    Complex Tax Scenario Management00 Ratings8.096 Ratings
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    JazzHRVertex
    Small Businesses
    Crelate
    Score9.1 out of 10
    Intuit Lacerte
    Score9.4 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Lappa
    Score8.8 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    ADP SmartCompliance
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JazzHRVertex
    Likelihood to Recommend
    3.1
    (57 ratings)
    9.0
    (167 ratings)
    Likelihood to Renew
    8.0
    (7 ratings)
    8.0
    (20 ratings)
    Usability
    3.5
    (6 ratings)
    8.6
    (63 ratings)
    Availability
    -
    (0 ratings)
    8.5
    (10 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (10 ratings)
    Support Rating
    8.8
    (6 ratings)
    7.5
    (25 ratings)
    In-Person Training
    -
    (0 ratings)
    8.7
    (3 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.9
    (17 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (80 ratings)
    Ease of integration
    -
    (0 ratings)
    9.9
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (57 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (20 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (13 ratings)
    User Testimonials
    JazzHRVertex
    Likelihood to Recommend
    Employ Inc.
    Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
    Incentivized
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    Vertex Inc.
    I have used Vertex since the very beginning of my career. I have always found the information clear, and easy to use. The documentation to use the product was thorough. We file returns in all 45 states that have sales / use taxes and having the ability to import data, key additional data in and print out a signature ready return has made life easy. I've never wanted to look at any other return preparation software as none of them come close to the product that Vertex created.
    Incentivized
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    Pros
    Employ Inc.
    • Customizable fields for the applicant/candidate process.
    • Easily tag managers on comments for candidates.
    • Send emails to candidates easily through the system.
    • Easy to see duplicate candidates and delete or merge their files.
    • Can assign stars to candidates and managers can vote on a candidate through the system.
    • Can set up Questionnaires to help screen candidates.
    Incentivized
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    Vertex Inc.
    • Vertex does a great job of building in-house industry expertise (leasing in our case) so they truly understand the tax technical and compliance obstacles we face day to day.
    • Vertex actively solicits for and responds to customer feedback on development and product roadmap suggestions. The Leasing users group is an example where Vertex takes an active role in communicating with and taking feedback from our industry.
    • Vertex tax updates are very timely and thorough, which makes the compliance process less stressful for our team.
    Incentivized
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    Cons
    Employ Inc.
    • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
    • Should improve compatibility with Microsoft Teams
    • Some processes require more steps and become more tedious than in other solutions
    Incentivized
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    Vertex Inc.
    • Reporting: Vertex VAT Compliance is not fully ready to support all EU country's requirements.
    • Data storage.
    • Online reporting in VVC: many countries require to report VAT Declaration in an electronic way. This function is still missing for some of the countries from VVC.
    Incentivized
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    Likelihood to Renew
    Employ Inc.
    It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
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    Vertex Inc.
    We are satisfied with the overall performance of Vertex. The software has provided my company with many efficiencies. We have shorted our audits and found that many audits are happy that we are using Vertex to calculate our taxes. We no longer need to worry about updating our rates each month since Vertex sends us a file to upload
    Incentivized
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    Usability
    Employ Inc.
    It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
    Incentivized
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    Vertex Inc.
    Vertex itself is very good software. Its tax calculation is very accurate, and there should be no doubt whether Vertex is calculating the tax. Customer support is also good, and the response is quick. The updates are also good and easy to understand, making this an excellent application.
    Incentivized
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    Reliability and Availability
    Employ Inc.
    No answers on this topic
    Vertex Inc.
    I have always felt VERTEX support was available when needed, and I have felt comfortable calling in some heavy hitters when needed
    Incentivized
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    Performance
    Employ Inc.
    No answers on this topic
    Vertex Inc.
    Our Vertex performance is good, although we are now experiencing Error 502 when adding additional data points to our transaction tester single tests. At Exchange, I was told to reach out to support....that most likely the On Demand system needed some additional CPU resource added. I have a currently open ticket, that has not yet been fixed on this matter
    Incentivized
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    Support Rating
    Employ Inc.
    Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
    Incentivized
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    Vertex Inc.
    Level 1 support has always been kind and understanding but times they do not always provided the technical help sometimes their response or protocol is not related. I feel that I have to beg for a developer to look over my issue. On the other hand, there have been times a Level 1 support person has taken the time to research my issue and provide valid feedback & solution
    Incentivized
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    In-Person Training
    Employ Inc.
    No answers on this topic
    Vertex Inc.
    By training I'm referring to our engagement with Vertex Consulting's professional services group. Each person on the engagement had prior leasing industry tax experience and most if not all used O Series before joining Vertex. Consultants with industry specific tax experience provide so much more than just "training". They are able to engage in deep tax technical discussions with actual experience while in private practice. This coupled with having visibility to how numerous other leasing peers approach similar tax issues is a huge plus on top of the standard training.
    Incentivized
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    Online Training
    Employ Inc.
    No answers on this topic
    Vertex Inc.
    Vertex has offered multiple webinars for the products we have purchased that are informative and helpful. I've also attended a few of the Vertex annual conferences where I was able to strength my knowledge of Vertex. I also found that their online library and videos can be helpful in resolving issues and answering questions.
    Incentivized
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    Implementation Rating
    Employ Inc.
    A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
    Incentivized
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    Vertex Inc.
    The implementation is challenging, make no mistake but will provide much value over time. Make sure you have full support of IT and your major stakeholders in your company. I found that while many people claimed to understand tax was important, they had no idea how deep tax in entrenched throughout the lease life cycle.
    Incentivized
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    Alternatives Considered
    Employ Inc.
    Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
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    Vertex Inc.
    In comparison specifically with Avalara, Vertex is better in every way. It is much more customizable and allows us to change the way our tax software is set up for our business needs. Avalara is much more constricted, and is using the SST system which can allow for simplified returns, but in our case was causing more problems. Avalara is also much more expensive than Vertex, for less capabilities. Vertex' customer support is much stronger than Avalara's, as they are focused on obtaining and retaining customers whereas Avalara was continually trying to find ways to get money from us
    Incentivized
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    Scalability
    Employ Inc.
    No answers on this topic
    Vertex Inc.
    There needs to be a time-consuming setup both in the Enterprise Resource Platform and in Vertex and the related tools as well but once this is all established, Vertex is very proficient at calculating Sales and Use Tax in the USA and in Canada with GST/HST, as well as several of the provinces where we are located. As we added plants in different jurisdictions via greenfield expansion and aquisition, Vertex was able to integrate those as long as the tax department is fully informed of the system.
    Incentivized
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    Return on Investment
    Employ Inc.
    • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
    • Trees are being saved since we don't have to print as much! :)
    • Consistency is so important in the HR field. Jazz HR makes this easy.
    Incentivized
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    Vertex Inc.
    • We use Vertex on a monthly basis to see if tax has been over-accrued or over-charged on invoices. We do save tax every month using the tool. Not at liberty to share too much more - the technology does assist the human efforts.
    Incentivized
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    ScreenShots

    JazzHR Screenshots

    Screenshot of the JazzHr dashboard, where users can manage all open jobs.Screenshot of a customizable careers page.Screenshot of a customizable recruiting workflows that reflects the hiring process.Screenshot of where to see which jobs and job boards are performing with JazzHR's Job Analytics.Screenshot of where data and custom reports can be gathered and created for easy viewing.

    Vertex Screenshots

    Screenshot of Vertex dashboard