Likelihood to Recommend
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
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UFT is well suited if the price is not an issue, and if the requirement is about testing different technologies. If the application is based on Legacy platforms like Siebel or Mainframe, UFT fares quite well. For low cost web-based projects, there are other cheap and open source tools available. If it is about API testing or Mobile Testing, it is better to use other tools like TOSCA.
Read full review Pros Running sprints and tracking progress of roadmap, epics, story, task and subtask The user interface is great. It allows tables inside details, have common shortcuts and clean design. Can create custom dashboards and can view data in multiple ways Advanced access rights based on role Read full review The simple front end will allow novice users to easily grasp the basics of automation and give them confidence to try things for themselves. UFT can scale up and run across multiple machines from a single controller, such as ALM, enabling hundreds of tests to be executed overnight. There is an active support community out there, both official HPE based and independent users. This means if you do encounter a problem there is always someone out there to help you. The later versions have many add-ins to plug in to other tools within the QA world. Expert users are able to utilise the many native functions and also build their own to get the most out of the tool and impress people as they walk past and see the magic happening on the screen. UFT also has LeanFT bundled with it, allowing automated testing at the api level - if you can convince the developers to let you in there. Read full review Cons Management of the software is very difficult at times, although has improved. Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all). Better integration with Trello, would love to see this happen. Right now it's very clumsy. Read full review Its licensing cost is very high making it a very expensive tool. due to this many organisations are exploring options of license free tools like Selenium for automation. Though learning curve is large in case of Selenium but it is very cost effective & you an get lot of support online for Selenium. Though the scripting time is less since its easy to create automation scripts, the execution time is relatively higher as it takes the lot of CPU & RAM. Though UFT is quite stable but during long execution cycles we do get frequent browser crashing issues. In terms of costing TestComplete is also one option which is not free but comes with modular pricing. You can buy what you need, when you need. Read full review Likelihood to Renew
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Read full review Usability
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Read full review Support Rating
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
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HPE are quick to reply and it's possible to get through to the actual developers shuold the case warrent it. Their online system allows updates and tracking of all incedents raised.
Read full review Online Training
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Read full review Implementation Rating
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review Alternatives Considered
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired
years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
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1. It works solid for automate SAP and S/4 Hana applications and Fiori too. 2. Teams are well versed about UFT One 3. Able to handle maintained execution results 4. Publish Automation execution results in well manner to the leadership team/stake holders 5. More help content available 6. Able to understand non technical resources about normal view.
Read full review Return on Investment Jira has positively made our company's daily activities much better organized With Jira we can track progress and follow up on tasks Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity Read full review Reduces the total workload of keeping the team to test older (regression) functionality. QA testers can concentrate on ad-hoc and exploratory testing, saving time and effort across the entire project. Has built a better infrastructure for the client applications on which we can rely on for stability and providing regression results for any new features being developed. Led the applications a step closer to implementing agile practices and DevOps across the entire organization. Thus, providing a better turnaround time of new features to the customers and less maintenance headaches for the BAU team to address. Read full review ScreenShots