Atlassian Jira vs. Microsoft System Center

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Jira
Score 8.4 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Microsoft System Center
Score 8.3 out of 10
N/A
Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads.
$1,323
per month
Pricing
Atlassian JiraMicrosoft System Center
Editions & Modules
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
Standard Edition
$1323
Datacenter Edition
$3607
Offerings
Pricing Offerings
Atlassian JiraMicrosoft System Center
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
Atlassian JiraMicrosoft System Center
Features
Atlassian JiraMicrosoft System Center
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Jira
7.8
36 Ratings
1% above category average
Microsoft System Center
-
Ratings
Task Management8.835 Ratings00 Ratings
Resource Management7.734 Ratings00 Ratings
Gantt Charts7.225 Ratings00 Ratings
Scheduling7.733 Ratings00 Ratings
Workflow Automation8.134 Ratings00 Ratings
Team Collaboration8.535 Ratings00 Ratings
Support for Agile Methodology8.936 Ratings00 Ratings
Support for Waterfall Methodology7.930 Ratings00 Ratings
Document Management6.930 Ratings00 Ratings
Email integration8.031 Ratings00 Ratings
Mobile Access7.126 Ratings00 Ratings
Timesheet Tracking7.626 Ratings00 Ratings
Change request and Case Management8.027 Ratings00 Ratings
Budget and Expense Management7.019 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atlassian Jira
7.5
21 Ratings
3% below category average
Microsoft System Center
-
Ratings
Quotes/estimates7.517 Ratings00 Ratings
Invoicing7.813 Ratings00 Ratings
Project & financial reporting7.219 Ratings00 Ratings
Integration with accounting software7.516 Ratings00 Ratings
Best Alternatives
Atlassian JiraMicrosoft System Center
Small Businesses
Stackby
Stackby
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
InEight
InEight
Score 8.4 out of 10

No answers on this topic

Enterprises
InEight
InEight
Score 8.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Atlassian JiraMicrosoft System Center
Likelihood to Recommend
8.3
(221 ratings)
9.0
(21 ratings)
Likelihood to Renew
8.5
(37 ratings)
-
(0 ratings)
Usability
7.8
(62 ratings)
9.0
(2 ratings)
Availability
8.0
(4 ratings)
-
(0 ratings)
Performance
8.0
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(24 ratings)
8.0
(1 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(9 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian JiraMicrosoft System Center
Likelihood to Recommend
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
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Microsoft
For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
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Pros
Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
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Microsoft
  • Allows the grouping of devices by user.
  • Allows controlling updates being deployed to user devices.
  • Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
  • Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.
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Cons
Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
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Microsoft
  • Needs web based storefront for requesting new software
  • Needs ability to manage the packaging work flow better
  • Sometimes is slow to download and there is no indication the entire catalog is being loaded, resulting in confused users not being able to find common software in the available list.
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Likelihood to Renew
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Microsoft
No answers on this topic
Usability
Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
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Microsoft
It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
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Reliability and Availability
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
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Microsoft
No answers on this topic
Performance
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
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Microsoft
No answers on this topic
Support Rating
Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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Microsoft
If I had to dislike something about the system it would be how much it changes once you upgrade. This could be more of a problem of mine since I get used to one way and don't like it when it changes so much. I am enjoying the newest update, but it is a mess when you are actually going through the upgrades.
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In-Person Training
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
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Microsoft
No answers on this topic
Online Training
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Microsoft
No answers on this topic
Implementation Rating
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Microsoft
No answers on this topic
Alternatives Considered
Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
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Microsoft
We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
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Contract Terms and Pricing Model
Atlassian
Product is rellay good but pricing part I am not aware
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Microsoft
No answers on this topic
Scalability
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
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Microsoft
No answers on this topic
Return on Investment
Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
Microsoft
  • We have been able to automate our patch management, firmware and other security concerns.
  • We have a standardized "image" ensuring our setup is consistent across the enterprise. This alone has saved us in time to support and time to understand how to use our desktops.
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ScreenShots