TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jive

    Score8.7 out of 10
    N/AJive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A

    Microsoft 365 Business Premium

    Score9 out of 10
    N/AAn integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A
    Pricing
    JiveMicrosoft 365 Business Premium
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JiveMicrosoft 365 Business Premium
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JiveMicrosoft 365 Business Premium
    Considered Both Products
    Aurea
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    50 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    50 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    35 Answers
    Best Alternatives
    JiveMicrosoft 365 Business Premium
    Small Businesses
    HCL Connections
    Score9 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    HCL Connections
    Score9 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    Microsoft 365
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JiveMicrosoft 365 Business Premium
    Likelihood to Recommend
    9.1
    (37 ratings)
    8.9
    (108 ratings)
    Likelihood to Renew
    6.6
    (17 ratings)
    10.0
    (1 ratings)
    Usability
    6.1
    (4 ratings)
    8.6
    (57 ratings)
    Availability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    8.4
    (41 ratings)
    Support Rating
    6.9
    (2 ratings)
    9.4
    (9 ratings)
    Online Training
    5.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    JiveMicrosoft 365 Business Premium
    Likelihood to Recommend
    Aurea
    It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
    Incentivized
    Read full review
    Microsoft
    Microsoft 365 Business Premium is well suited to any size organization and is a must-have for business purposes. It is a vital component for the majority of work software needs, as the Microsoft 365 Business Premium package has apps to handle needs that I didn't know we had. It is a great way to provide the required software programs to teams, especially those that work remotely due to the great sharing capabilities built into it. Furthermore, the nonprofit program provided our small nonprofit with vital components for our remote work, while allowing us to keep our donated funds going directly to our mission.
    Incentivized
    Read full review
    Pros
    Aurea
    • Individual design
    • Presence of Russian language (localization can be independently established)
    • You can configure several information tapes with different themes. One for work, the second for communication
    • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
    • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
    • Integrates with MS Office, Google Drive, Google Docs
    • There are all platforms (even Winphone and blackberry)
    • You can create forum threads
    Incentivized
    Read full review
    Microsoft
    • Work in sync in different departments.
    • Being able to work from any device or computer. It is a very noble tool in different devices.
    • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
    Incentivized
    Read full review
    Cons
    Aurea
    • Search functionality is very weak
    • The information architecture and taxonomy doesnt allow for easy discoverability of content
    • It's hard to navigate the and find spaces/groups that I already know about
    • The main profile/interface does not allow easy access to key tasks or common tasks.
    Read full review
    Microsoft
    • adding calendar invitations is not straight forward
    • copying folders from SharePoint libraries to an external drive should not be relying on the available space on the C drive
    • administering mailboxes for our company is convoluted forcing me to hunt for settings and options
    • lack of flexibility on the location of the OST and PST files
    • the new version should not do away with PST files but rather improve their reliability.
    • the PST internal structure is inefficient. the PST file should be able to shrink automatically when one delete emails.
    Incentivized
    Read full review
    Likelihood to Renew
    Aurea
    There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
    Read full review
    Microsoft
    It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
    Read full review
    Usability
    Aurea
    It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
    Read full review
    Microsoft
    The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
    Incentivized
    Read full review
    Reliability and Availability
    Aurea
    Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

    Jive posted a statement to the media saying all customers were up, but we were not.
    Read full review
    Microsoft
    No answers on this topic
    Performance
    Aurea
    The product worked as designed. It just didn't work for our needs.
    Read full review
    Microsoft
    In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
    Incentivized
    Read full review
    Support Rating
    Aurea
    They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
    Read full review
    Microsoft
    As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
    Incentivized
    Read full review
    Online Training
    Aurea
    Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
    Read full review
    Microsoft
    No answers on this topic
    Implementation Rating
    Aurea
    If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    Aurea
    We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
    Incentivized
    Read full review
    Microsoft
    Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
    Incentivized
    Read full review
    Return on Investment
    Aurea
    • reduce email traffic
    • reduce amount of files/documents scattered & lost across shared drives
    • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
    • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
    Incentivized
    Read full review
    Microsoft
    • We can now keep work going from anywhere. It doesn't matter if we are on a job site or sitting in the office or working from home for a day or two we don't have to miss a beat.
    • It has unified how we store information so that everything isn't stored on individual computers
    Incentivized
    Read full review
    ScreenShots

    Jive Screenshots

    Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.