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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jive

    Score8.7 out of 10
    N/AJive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A

    Trakstar Learn

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Trakstar Learn (formerly Mindflash) is an online training platform. Users can create courses, add quizzes and track results. Users can upload external content and access the platform via mobile devices. It also provides user management and reporting for internal and external training and scaling purposes.

    $149

    per month

    Pricing
    JiveTrakstar Learn
    Editions & Modules
    No answers on this topic
    Basic
    249/mo
    Advanced
    599/mo
    500 trainees
    Pro
    1,199/mo
    1000 trainees
    Enterprise
    Call for details
    Unlimited
    Offerings
    Pricing Offerings
    JiveTrakstar Learn
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    JiveTrakstar Learn
    Learning Management
    Comparison of Learning Management features of Jive and Trakstar Learn
    Feature
    Jive
    -
    Ratings
    Trakstar Learn
    9.3
    4 Ratings
    12% above category average
    Course authoring00 Ratings10.04 Ratings
    Course catalog or library00 Ratings10.04 Ratings
    Player/Portal00 Ratings9.04 Ratings
    Learning content00 Ratings9.03 Ratings
    Mobile friendly00 Ratings5.03 Ratings
    Progress tracking & certifications00 Ratings10.04 Ratings
    Assignments00 Ratings10.04 Ratings
    Compliance management00 Ratings10.02 Ratings
    Learning administration00 Ratings10.04 Ratings
    Learning reporting & analytics00 Ratings10.04 Ratings
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    JiveTrakstar Learn
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    HCL Connections
    Score9 out of 10
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    Score6.7 out of 10
    Medium-sized Companies
    HCL Connections
    Score9 out of 10
    iSpring LMS
    Score9.6 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JiveTrakstar Learn
    Likelihood to Recommend
    9.1
    (37 ratings)
    10.0
    (13 ratings)
    Likelihood to Renew
    6.6
    (17 ratings)
    10.0
    (5 ratings)
    Usability
    6.1
    (4 ratings)
    9.0
    (1 ratings)
    Availability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.9
    (2 ratings)
    10.0
    (2 ratings)
    Online Training
    5.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    JiveTrakstar Learn
    Likelihood to Recommend
    Aurea
    It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
    Incentivized
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    Mitratech
    We use Mindflash for a lot of our internal training needs, and it is very versatile to accomplish your needs in training employees in a variety of different areas. I've never tried to use it for external needs, but I feel like the software at the advanced level wouldn't suit that need very well at all. At the Pro level, you get a lot more flexibility, but the cost is prohibitive for the size of our company.
    Incentivized
    Read full review
    Pros
    Aurea
    • Individual design
    • Presence of Russian language (localization can be independently established)
    • You can configure several information tapes with different themes. One for work, the second for communication
    • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
    • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
    • Integrates with MS Office, Google Drive, Google Docs
    • There are all platforms (even Winphone and blackberry)
    • You can create forum threads
    Incentivized
    Read full review
    Mitratech
    • Mindflash is very clean and user-friendly. Very easy for learners to navigate and understand.
    • Mindflash’s reporting tool is unmatched. You can pull any type of report you could want or need.
    • Customer service is top-notch. From our Sales Executive to our CSM, all the way up to the VP, our experience has been amazing.
    Incentivized
    Read full review
    Cons
    Aurea
    • Search functionality is very weak
    • The information architecture and taxonomy doesnt allow for easy discoverability of content
    • It's hard to navigate the and find spaces/groups that I already know about
    • The main profile/interface does not allow easy access to key tasks or common tasks.
    Read full review
    Mitratech
    • Integration with Salesforce using professional level software. Mindflash's limited integration to only work with the higher level of Salesforce product.
    • More brand customization for multiple product line trainings.
    • Communication of trainers using Mindflash and sales team. We have multiple trainers sending invitations for training with no way for them to communicate with our sales team when a person has completed training.
    Read full review
    Likelihood to Renew
    Aurea
    There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
    Read full review
    Mitratech
    The number of people using Mindflash is only going to rise and we need a system that remains easy to use for everyone involved. [update] This is especially vital now that we've lost head count in critical departments. Getting all of our training and Safety objectives met would be impossible without Mindflash.
    Read full review
    Usability
    Aurea
    It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
    Read full review
    Mitratech
    The interface is just so simple to understand. It's clean and efficient. We showed Mindflash off to the Safety group, who are not computer gurus and they were beyong excited to use it.
    Read full review
    Reliability and Availability
    Aurea
    Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

    Jive posted a statement to the media saying all customers were up, but we were not.
    Read full review
    Mitratech
    No answers on this topic
    Performance
    Aurea
    The product worked as designed. It just didn't work for our needs.
    Read full review
    Mitratech
    No answers on this topic
    Support Rating
    Aurea
    They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
    Read full review
    Mitratech
    Any problems or questions we have had with Mindflash have been handled promptly and effectively. I normally use the online chat option but have had to correspond with them through email and phone as well. We have never had an issue languish for weeks or months with Mindflash. They either fix the problem or let you know that the software isn't capable to handle the need at that point.
    Incentivized
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    Online Training
    Aurea
    Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
    Read full review
    Mitratech
    No answers on this topic
    Implementation Rating
    Aurea
    If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
    Read full review
    Mitratech
    If you're going to develop a short course to demo the product internally, don't bother avoiding your own topics. Mindflash rolls whatever content you create during the trial into your production environment when you decide to buy. The time taken to go from not having a system to being live with Mindflash is virtually instant. What you'll be wanting for is time to develop content and people to test it out.
    Read full review
    Alternatives Considered
    Aurea
    We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
    Incentivized
    Read full review
    Mitratech
    This is an alternate software that we have looked into, right now we don't have the need for the increased flexibility that Lesson.ly provides with learning from your mobile or tablet. We haven't seen a lot of those things as particularly useful for our current training methods, but we see the quality to be similar.
    Incentivized
    Read full review
    Return on Investment
    Aurea
    • reduce email traffic
    • reduce amount of files/documents scattered & lost across shared drives
    • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
    • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
    Incentivized
    Read full review
    Mitratech
    • Mindflash has had a positive impact on our business because it allows us to train more new users with less effort, and ensure that trainees have access to the course materials for a period of time after they have started using our software to do their daily jobs. Review of the course materials allows them to get answers to common questions without having to submit requests to our support team, thereby reducing the administrative burden on our resources.
    Incentivized
    Read full review
    ScreenShots

    Jive Screenshots

    Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.

    Trakstar Learn Screenshots

    Screenshot of Trainer home - Get key information on how a program is doing with real-time graphs on the new Trainer Home. From here, viewers can dive into the details on users, courses and series using the convenient and persistent left navigation bar.Screenshot of Personalize the view - On every grid, the settings cog can be used to select the columns to view. This will be the new view even when logging in from a different computer. To maximize the content, collapse the left navigation bar to reveal just the icons.Screenshot of Filters - Advanced filters on users, courses, series and catalogs help get to just the list of items to focus on.Change, reset or keep these filters while moving across items.Screenshot of Bulk Actions - Once the list is filtered down to just the trainees to focus on, a couple of clicks a couple of clicks are required to take actions like setting a new deadline, reminding or dropping users.Screenshot of Export - Extract the whole list or the filtered list of trainees to Excel for further analysis.Screenshot of Trainer Photo - Take a photo in Mindflash and use it as a trainer photo.