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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jobber

    Score8.6 out of 10
    N/AJobber is field service management software from the company of the same name in Edmonton, Alberta.

    $39

    per month 1 user

    Mitel MiCollab

    Score6.9 out of 10
    N/AMitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.N/A
    Pricing
    JobberMitel MiCollab
    Editions & Modules
    Core
    $39
    per month 1 user
    Connect (individual)
    $119
    per month 1 user
    Connect
    $169
    per month up to 5 users
    Grow (individual)
    $199
    per month 1 user
    Grow
    $349
    per month up to 10 users
    Plus
    $599
    per month Up to 15 users
    No answers on this topic
    Offerings
    Pricing Offerings
    JobberMitel MiCollab
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    JobberMitel MiCollab
    Considered Both Products
    Jobber - Field Service Software
    No answer on this topic
    Mitel Networks Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    20 Answers
    55%
    Would buy again
    6 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    73%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    20 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    JobberMitel MiCollab
    Project Management
    Comparison of Project Management features of Jobber and Mitel MiCollab
    Feature
    Jobber
    -
    Ratings
    Mitel MiCollab
    5.5
    14 Ratings
    34% below category average
    Task Management00 Ratings6.28 Ratings
    Gantt Charts00 Ratings6.03 Ratings
    Scheduling00 Ratings6.09 Ratings
    Workflow Automation00 Ratings3.96 Ratings
    Mobile Access00 Ratings7.613 Ratings
    Search00 Ratings3.910 Ratings
    Visual planning tools00 Ratings5.06 Ratings
    Communication
    Comparison of Communication features of Jobber and Mitel MiCollab
    Feature
    Jobber
    -
    Ratings
    Mitel MiCollab
    6.3
    15 Ratings
    24% below category average
    Chat00 Ratings6.114 Ratings
    Notifications00 Ratings7.014 Ratings
    Discussions00 Ratings6.08 Ratings
    Surveys00 Ratings4.03 Ratings
    Internal knowledgebase00 Ratings3.48 Ratings
    Integrates with GoToMeeting00 Ratings7.84 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
    Integrates with Outlook00 Ratings8.06 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Jobber and Mitel MiCollab
    Feature
    Jobber
    -
    Ratings
    Mitel MiCollab
    6.3
    11 Ratings
    24% below category average
    Versioning00 Ratings5.01 Ratings
    Video files00 Ratings8.06 Ratings
    Audio files00 Ratings8.09 Ratings
    Document collaboration00 Ratings7.06 Ratings
    Access control00 Ratings3.310 Ratings
    Advanced security features00 Ratings4.29 Ratings
    Integrates with Google Drive00 Ratings8.01 Ratings
    Device sync00 Ratings6.99 Ratings
    Best Alternatives
    JobberMitel MiCollab
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JobberMitel MiCollab
    Likelihood to Recommend
    9.9
    (22 ratings)
    4.6
    (15 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (18 ratings)
    5.6
    (3 ratings)
    Support Rating
    4.0
    (2 ratings)
    6.4
    (3 ratings)
    User Testimonials
    JobberMitel MiCollab
    Likelihood to Recommend
    Jobber - Field Service Software
    The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.
    Read full review
    Mitel Networks Corporation
    If you're in an area that has highly trained technicians to support the Mitel MiCollab product - I think your experience will likely be much better than ours. In my opinion, Frontier (and Integra before them) were the worst, and we do not look back on that experience with much happiness.
    Incentivized
    Read full review
    Pros
    Jobber - Field Service Software
    • The program and schedule is easy to use, operate, and easy to navigate
    • Jobber offers the monthly fee at a very affordable price point
    • Jobber makes it easy for my employees to clock in.
    • Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience
    Incentivized
    Read full review
    Mitel Networks Corporation
    • Easy to use interface for non technical users.
    • Lots of options to setup for end users.
    • Headsets are comfortable and better than old handsets with desk phones. MiCollab allows users more comfortable phone calls.
    • Call quality is great.
    • Chat feature is great.
    Incentivized
    Read full review
    Cons
    Jobber - Field Service Software
    • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
    • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
    • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
    • I found no merge functionality. Same client has two entries? Too bad.
    • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
    • In my experience, the app is unusable, must use the web version on a mobile device.
    • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
    Read full review
    Mitel Networks Corporation
    • The setup for the twinning feature was a bit confusing and took me a while to successfully complete the task.
    • The UX, particularly on an older iPhone could be improved.
    • Overall, the product is rather sound, and I am pleased with my experience using it.
    Incentivized
    Read full review
    Likelihood to Renew
    Jobber - Field Service Software
    I am anxious to replace it but there will be effort to learn and switch.
    Read full review
    Mitel Networks Corporation
    No answers on this topic
    Usability
    Jobber - Field Service Software
    Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.
    Read full review
    Mitel Networks Corporation
    It is easy to you for existig Mitel UC users, who are familiar with the Mitel way of things, but for green field enterprises, might be a ramp up period which in most cases would not be worth it as its competitor TEAMS is much easier and intuity to use.
    Incentivized
    Read full review
    Support Rating
    Jobber - Field Service Software
    There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
    Incentivized
    Read full review
    Mitel Networks Corporation
    Initially, support from Mitel was fantastic, but recently it has started to lag significantly. Response takes 8 hours, at a minimum, usually requiring a second call to spur a response. Email support is even worse (email in a ticket) - I have had to call in to get things running the 3 times I've tried to email support.
    Incentivized
    Read full review
    Alternatives Considered
    Jobber - Field Service Software
    Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.
    Read full review
    Mitel Networks Corporation
    MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
    Incentivized
    Read full review
    Return on Investment
    Jobber - Field Service Software
    • It has dramatically helped keep us organized
    • It has helped us keep payments taken care of and ensures that we don't miss an invoice
    • It is great for our lead process
    • I would like to see a lead board or line to help keep track of leads
    Read full review
    Mitel Networks Corporation
    • This product was competitively priced when originally purchased. We will need to evaluate whether to replace it when it approaches the end of life or simply upgrade it.
    • Users typically only use the phone system because the collaboration tools have been superseded in functionality by other tools.
    Incentivized
    Read full review
    ScreenShots