Jotform vs. TicketLeap

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.4 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
TicketLeap
Score 4.6 out of 10
N/A
TicketLeap, powered by Leap Event Technology, provides a self-service ticketing platform with a mobile-first interface, customizable event listings, and comprehensive set of tools. This solution also offers box office and ticket scanning apps as well as client support.N/A
Pricing
JotformTicketLeap
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
JotformTicketLeap
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWhen selling tickets on the platform, fees are $1 + 2% of the ticket price (plus 3% credit card processing). For tickets priced at $5 or below, a reduced fee of $0.49 (plus credit card processing) is charged, and for onsite ticket sales, only credit card processing fees are charged, while usual TicketLeap fees are waived. Free events are always free with TicketLeap.
More Pricing Information
Features
JotformTicketLeap
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
7.7
161 Ratings
3% below category average
TicketLeap
-
Ratings
Survey templates8.0138 Ratings00 Ratings
Themes7.3146 Ratings00 Ratings
Custom logo/branding7.7153 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
7.7
148 Ratings
9% below category average
TicketLeap
-
Ratings
Changes to live survey7.7125 Ratings00 Ratings
Question design help7.6123 Ratings00 Ratings
Multiple question types7.8145 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
7.4
124 Ratings
11% below category average
TicketLeap
-
Ratings
Survey logic flexibility7.4124 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
7.4
151 Ratings
8% below category average
TicketLeap
-
Ratings
Response tracking6.9142 Ratings00 Ratings
Data export8.9144 Ratings00 Ratings
Standard reports6.5130 Ratings00 Ratings
Custom reports7.3122 Ratings00 Ratings
Analytics7.2112 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
7.5
125 Ratings
13% below category average
TicketLeap
-
Ratings
Access controls7.5121 Ratings00 Ratings
Compliance7.5114 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.1
94 Ratings
12% below category average
TicketLeap
-
Ratings
Vendor-offered crowdsourcing7.175 Ratings00 Ratings
Respondent restrictions7.294 Ratings00 Ratings
Best Alternatives
JotformTicketLeap
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
Whova
Whova
Score 9.3 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.1 out of 10
Whova
Whova
Score 9.3 out of 10
Enterprises
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.4 out of 10
Whova
Whova
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JotformTicketLeap
Likelihood to Recommend
8.0
(182 ratings)
4.6
(2 ratings)
Likelihood to Renew
9.4
(7 ratings)
-
(0 ratings)
Usability
8.2
(128 ratings)
-
(0 ratings)
Support Rating
7.4
(81 ratings)
-
(0 ratings)
Implementation Rating
8.9
(3 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JotformTicketLeap
Likelihood to Recommend
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Patron Technology
Ideally suited for non-profits or small organizations that want to retain as much of their ticket revenues as possible, AND reduce the impact of fees on their patrons. You would also need to be EXTRA careful when setting up, it's hard to correct mistakes after the fact. e.g. not being able to change the order tickets are displayed, I literally had to delete tickets and re-enter them as new tickets to get them in the desired order
Read full review
Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Patron Technology
  • Their fee structure is very competitive, particularly for tickets that are $5 or less
  • Provides some flexibility with registration questions and specific ticket types
Read full review
Cons
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Patron Technology
  • I think prtintable tickets when needed are currently not good, full page per ticket, ouch
Read full review
Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Patron Technology
No answers on this topic
Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review
Patron Technology
No answers on this topic
Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
Read full review
Patron Technology
No answers on this topic
Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Patron Technology
No answers on this topic
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
Patron Technology
Since Eventbrite changed their plans and how they charge for using their platform, it would have cost us a lot more to keep using it for a small number of events each year. Ticketleap was great because their fee assessments are lower than any other platform we could find, and with the ability to pass those on to the patron...we lowered the financial impact on those buyers as well.
Read full review
Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
Patron Technology
  • Increase profitability
  • Reduced efficiencies
Read full review
ScreenShots

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of