Joule vs. Oracle Digital Assistant

Joule in SuccessFactors is well suited in case you just want to have a quicker way to execute quick actions for a couple of users, or if you extend Joule with some Joule skills. Apart from this at this point in Time I don't see a lot of default scenarios that Joule brings to the table in SuccessFactors.

Incentivized

As mentioned in pros and cons, it depends on the use cases. Most of the normal chatbot use cases can be handled by ODA. If you want to build a chatbot with menu style or conversation style (it is not straight forward but it can be done), ODA can be perfect. If use cases are to also include AI with emotional intelligence to make conversational more interactive and also be able to detect through AI engine automatically what a person would like to do or perform or ask, then ODA may not fit for it. If you also are looking for virtual agents through tighter IVR integration then ODA may not be right. There are a few limitations around the number of words in the text to voice feature.

Incentivized

• Instructing the right way of doing functionalities for e.g. creation of PR
• pinpoints the exact PR and provide insightful information about it, which allows procurement processors to do the next step
• provides thing to watch for in your tasks, for e.g. quickly address PO floating issues by navigating and showing the other partial items that are not GRed.

Incentivized

• Oracle AI processes natural language well and the conversations pick a good flow.
• It recognizes pattern of behavior for more refined results with each implementation under machine learning.

Incentivized

• More visual chart is always useful to show visibility in areas like Kanban and JIT.
• Data extracted from third party systems also instead of just fetching from SAP.
• A detailed downloadable report which can be mapped locally used generative AI tools.

Incentivized

• Our clients have reported that upon integration with Siri for voice commands, the results are pretty obvious (basic) Nd the conversation is unnatural.
• The languages it supports are very limited.

Incentivized

As we explore, we can learn more. As i believe, we can only learn to live and live to learn stuffs. So as well AI does the same and improve itself. By trying and prompting joule more, we can use it in better ways. I would definitely wait and use the new versions shared in SAP Teched on Joule with more LLM involved

Incentivized

I would rate Joule’s overall usability a 10 out of 10 because it makes interacting with SAP incredibly simple, intuitive, and fast. The conversational interface removes the complexity normally associated with navigating SAP modules, running transactions, or building reports. Even non-technical users can get meaningful insights within seconds just by asking natural language questions.

Incentivized

It must be embedded in lower and on prim version

Incentivized

It is indeed high performance tool to optimize your performance

Incentivized

Usually support for Joule takes longer than normal, and the correct answer always takes a long time to get, or we just don't get it at all, and we fix ourselves.

Incentivized

Joule implementation was easy but it has too many steps, it would be nice if part of the steps could be done automatically.

Incentivized

Joule is better because it doesn't take only data available on the web, but combines that with data provided directly by the game publisher through API to us which includes every single match played = all data points from all of those matches. That means that for us Joule gives deeper insights than any online AI chat agent could do

Incentivized

I selected Oracle Digital Assistant against all other digital assistant platforms as this platform works like a charm with any Oracle application. It integrates well with Oracle Integration Cloud. The new beta version has an inbuilt conversation builder which can be used to build conversation without the YAML code.

Incentivized

Yes as sap is used widely across organisation

Incentivized

• Allow us to have everyday operations smoother by automating repetitive tasks and reducing manual efforts, which saves time and improves efficiency.
• Facilitate effortless information access, since it allows us to search and receive instant responses.
• Reduces the complexity of SAP by pulling data from different modules and making it clear quickly.

Incentivized

• We've had a good integration with our existing databases and applications.
• Our customers are crypto traders and we've had more engagement with them, which means a lot to us.

Incentivized