JumpCloud vs. Rippling

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JumpCloud
Score 9.0 out of 10
N/A
JumpCloud® delivers a unified open directory platform used to securely manage identities, devices, and access across an organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.
$11
per month per user
Rippling
Score 8.9 out of 10
N/A
Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard.
$8
per month per user
Pricing
JumpCloudRippling
Editions & Modules
Device Management
$11
per month per user
SSO
$13
per month per user
Device Management + Identity
$15
per month per user
Core Directory
$15
per month per user
JumpCloud Platform
$22
per month per user
JumpCloud Platform Prime
$27
per month per user
Recommended
$8.00
starting price per user, per month
Offerings
Pricing Offerings
JumpCloudRippling
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details18% discount for annual pricing.For additional pricing details visit the Rippling pricing page.
More Pricing Information
Community Pulse
JumpCloudRippling
Considered Both Products
JumpCloud

No answer on this topic

Rippling
Chose Rippling
In the end we selected Rippling instead of JumpCloud because Rippling also offers HR solutions.
Chose Rippling
Rippling is similar to Gusto in presentation and features, and I loved Gusto. I was very sad when I heard we were switching to Rippling, but I was very pleasantly surprised when it measured up in UI/UX presentation, responsiveness, and features. It is also very useful to now …
Features
JumpCloudRippling
Identity Management
Comparison of Identity Management features of Product A and Product B
JumpCloud
8.2
13 Ratings
1% above category average
Rippling
-
Ratings
ID-Management Access Control8.512 Ratings00 Ratings
ID Management Single-Sign On (SSO)8.712 Ratings00 Ratings
Multi-Factor Authentication8.513 Ratings00 Ratings
Password Management8.28 Ratings00 Ratings
Account Provisioning and De-provisioning7.713 Ratings00 Ratings
ID Management Workflow Automation7.69 Ratings00 Ratings
ID Risk Management8.28 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
JumpCloud
-
Ratings
Rippling
9.1
938 Ratings
14% above category average
Employee demographic data00 Ratings8.9657 Ratings
Employment history00 Ratings9.0680 Ratings
Job profiles and administration00 Ratings9.2783 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings9.2681 Ratings
Organizational charting00 Ratings9.3811 Ratings
Organization and location management00 Ratings9.1714 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.9558 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
JumpCloud
-
Ratings
Rippling
9.3
986 Ratings
15% above category average
Pay calculation00 Ratings9.3882 Ratings
Off-cycle/On-Demand payment00 Ratings9.1599 Ratings
Benefit plan administration00 Ratings9.0868 Ratings
Direct deposit files00 Ratings9.5868 Ratings
Salary revision and increment management00 Ratings9.3648 Ratings
Reimbursement management00 Ratings9.3562 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
JumpCloud
-
Ratings
Rippling
9.3
875 Ratings
14% above category average
Approval workflow00 Ratings9.3844 Ratings
Balance details00 Ratings9.4797 Ratings
Annual carry-forward and encashment00 Ratings9.3587 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
JumpCloud
-
Ratings
Rippling
9.2
1031 Ratings
13% above category average
View and generate pay and benefit information00 Ratings9.4976 Ratings
Update personal information00 Ratings9.51018 Ratings
View company policy documentation00 Ratings9.5840 Ratings
Employee recognition00 Ratings8.7549 Ratings
View job history00 Ratings9.1723 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
JumpCloud
-
Ratings
Rippling
9.0
430 Ratings
13% above category average
Tracking of all physical assets00 Ratings9.0430 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
JumpCloud
-
Ratings
Rippling
9.0
511 Ratings
18% above category average
Report builder00 Ratings8.8494 Ratings
Pre-built reports00 Ratings9.1467 Ratings
Ability to combine HR data with external data00 Ratings9.1419 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
JumpCloud
-
Ratings
Rippling
9.4
731 Ratings
17% above category average
New hire portal00 Ratings9.5712 Ratings
Manager tracking tools00 Ratings9.3541 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
JumpCloud
-
Ratings
Rippling
9.1
398 Ratings
13% above category average
Corporate goal setting00 Ratings9.2336 Ratings
Individual goal setting00 Ratings9.0365 Ratings
Line-of sight-visibility00 Ratings9.2336 Ratings
Performance tracking00 Ratings9.0357 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
JumpCloud
-
Ratings
Rippling
9.3
459 Ratings
16% above category average
Performance plans00 Ratings9.2402 Ratings
Performance improvement plans00 Ratings9.2381 Ratings
Review status tracking00 Ratings9.2405 Ratings
Review reminders00 Ratings9.5432 Ratings
Multiple review frequency00 Ratings9.4370 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
JumpCloud
-
Ratings
Rippling
9.1
341 Ratings
16% above category average
Create succession plans/pools00 Ratings9.2280 Ratings
Candidate ranking00 Ratings9.3289 Ratings
Candidate search00 Ratings9.2301 Ratings
Candidate development00 Ratings8.9285 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
JumpCloud
-
Ratings
Rippling
9.3
388 Ratings
19% above category average
Job Requisition Management00 Ratings9.2301 Ratings
Company Website Posting00 Ratings9.3292 Ratings
Publish to Social Media00 Ratings9.4254 Ratings
Job Search Site Posting00 Ratings9.2265 Ratings
Duplicate Candidate Prevention00 Ratings9.4263 Ratings
Applicant Tracking00 Ratings9.1290 Ratings
Notifications and Alerts00 Ratings9.2361 Ratings
Best Alternatives
JumpCloudRippling
Small Businesses
Dashlane Password Manager
Dashlane Password Manager
Score 9.0 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JumpCloudRippling
Likelihood to Recommend
8.5
(13 ratings)
9.1
(1081 ratings)
Likelihood to Renew
9.1
(2 ratings)
9.1
(17 ratings)
Usability
8.1
(10 ratings)
9.2
(1078 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
7.3
(2 ratings)
Support Rating
7.5
(11 ratings)
9.1
(829 ratings)
Implementation Rating
9.1
(1 ratings)
8.2
(6 ratings)
Configurability
-
(0 ratings)
1.0
(1 ratings)
Contract Terms and Pricing Model
8.0
(8 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Professional Services
7.9
(3 ratings)
-
(0 ratings)
User Testimonials
JumpCloudRippling
Likelihood to Recommend
JumpCloud
JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine. Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools. BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
Read full review
Rippling
I believe Rippling can benefit a company of any size. We have 2 entities built into the system and it has simplified all of the employee, payroll and benefit management that we did manually before. Rippling's system is intuitive and easy to learn, and could benefit any organization.
Read full review
Pros
JumpCloud
  • User Management - The ability to control our users and set password/polices is made easy in the JC console
  • Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
  • SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
Read full review
Rippling
  • Refer a friend or colleague for a job opening.
  • Apply yourself for a new position.
  • The PTO and vacation process is very simple, fully online, and the forms are easy to fill out. Reports are quickly sent to our managers for approval. Maybe it sounds like I’m exaggerating, but I’m really not — maybe it's just something we take for granted. I used to work at a great company with an absolutely terrible system. For over ten years, they couldn’t manage to replace it. Simple things like requesting time off, getting a raise, or uploading documents took forever — sometimes months — and even the IT team struggled with it. Compared to that, Rippling truly feels like magic.
  • Again: Intuitive, simple, just how it should be! We already have work and tasks that are often complicated! An HR system that is meant to help employees shouldn’t add to our workload, stress, or become a source of problems.
Read full review
Cons
JumpCloud
  • SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
  • Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
  • Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
Read full review
Rippling
  • The complex customized report is still a challenge between two departments. Comparison reports still lack across the departments.
  • The icons can be more visualized for better search, otherwise it will take time to go with menus.
  • The alignment in data points should be more accurate and specific with centralized key points according to their menu.
  • The help and reference links should always be their on each page to switch quickly.
Read full review
Likelihood to Renew
JumpCloud
No answers on this topic
Rippling
Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!
Read full review
Usability
JumpCloud
It's simple. I like how JumpCloud keeps things simple. Similar to Apple's ecosystem, they give you what you want with some extra features and bells and whistles but it doesn't take a large instruction manual to use it. They have the support system and KB articles to back up their product and learn about a feature and how to implement it
Read full review
Rippling
Rippling is very intuitive and easy to use. That's one of the things I like the most about this platform. It has nice integrations and the dashboard is great to guide through all of the different features you can find and use. It takes a while to get use to it but it's not because of the app is more because there is a lot of information to manage when you have work benefits
Read full review
Reliability and Availability
JumpCloud
No answers on this topic
Rippling
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Read full review
Performance
JumpCloud
No answers on this topic
Rippling
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
Read full review
Support Rating
JumpCloud
I have rarely contacted support. When I have, the responses were within expected time frames, and easy to access. Community support is incredible, both from the JumpCloud representatives, and the user base community at large. The support pages on the website also are typically very well written and strike a nice balance between having the technical information needed, and also being easy to understand for the small business types that might not have as much of a technical background as an IT Admin.
Read full review
Rippling
Because when I seek help it is readily available and the answers we get are competent. It is so frustrating to call companies and get an answering machine or to get transferred 12 times to only leave a message. With Rippling when someone assists you it is timely and more importantly it is competent help. I rate competence higher than kindness because anyone can be a kind buffoon but I need someone who may be correct and direct but also handled my problem and efficiently directed me on how to fix it.
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Implementation Rating
JumpCloud
Being responsible for choosing the product after a POC and pilot we found the process to be simple and effective
Read full review
Rippling
It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
Read full review
Alternatives Considered
JumpCloud
Read full review
Rippling
Rippling is easier to use. It has everything you need in one place. You don’t have to jump from one app to the next to get everything done. It is a one-stop shop. I think this might be the smoothest transition with Rippling I have experienced.
Read full review
Contract Terms and Pricing Model
JumpCloud
Some features would make more sense for us to be bundled by machine, instead of the user. We have fewer machines, and multiple users log into one machine, so doing something like paying per user for services like Patch Management are difficult to warrant the cost. I also feel a more complete package that includes common addon features; Patch Management and Password Manager, would be an improvement. It would also be nice if we could change packages, addons, and other billing services via self-service instead of reaching out to our account manager.
Read full review
Rippling
No answers on this topic
Scalability
JumpCloud
No answers on this topic
Rippling
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
Read full review
Professional Services
JumpCloud
services and professional team and support teams are good
Read full review
Rippling
No answers on this topic
Return on Investment
JumpCloud
  • Very easily add, or disable employee logins
  • Reduce "password fatigue" by being able to reduce password expiration requirements, and having single sign on
  • Higher security and visibility of security issues
  • Reduced onboarding time from days to minutes
  • Enabled easy reassignment of user accounts to another user via groups when employees leave
  • Quick securing of terminated users, or otherwise compromised accounts
  • Reduced user disablement time from previous manual methods requiring days, to literal minutes
Read full review
Rippling
  • The company has many employees more than 70, having the possibility of reducing workloads for the human resources team reduces costs substantially.
  • Employees can significantly reduce minor procedures by having the ability to make changes to their contracts immediately. The system automates these reports so that the HR team can obtain all statuses in real time.
  • The peace of mind that comes from having the system periodically report the status of a payment reduces the number of queries and potential inconveniences to the employer.
Read full review
ScreenShots

Rippling Screenshots

Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.