5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 5 reviews and ratings
Keap
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Top Rated
340 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 340 reviews and ratings
Feature Set Ratings
- Jumplead ranks higher in 3 feature sets: Social Media Marketing, Reporting & Analytics, Platform & Infrastructure
- Keap (formerly Infusionsoft) ranks higher in 3 feature sets: Email & Online Marketing, Lead Management, Campaign Management
Email & Online Marketing

6.0
Jumplead
60%
6.8
Keap
68%
Keap (formerly Infusionsoft) ranks higher in 6/9 features
Keap (formerly Infusionsoft) ranks higher in 6/9 features
WYSIWYG email editor

6.4
64%
3 Ratings
7.7
77%
49 Ratings
Dynamic content

1.0
10%
2 Ratings
5.9
59%
46 Ratings
Ability to test dynamic content

9.1
91%
1 Rating
2.0
20%
14 Ratings
Landing pages

9.1
91%
3 Ratings
7.1
71%
114 Ratings
A/B testing

7.8
78%
2 Ratings
6.0
60%
9 Ratings
Mobile optimization

4.6
46%
2 Ratings
6.8
68%
106 Ratings
Email deliverability reporting

7.3
73%
6 Ratings
8.2
82%
175 Ratings
List management

4.6
46%
3 Ratings
8.7
87%
126 Ratings
Triggered drip sequences

3.8
38%
3 Ratings
8.6
86%
48 Ratings
Lead Management

5.7
Jumplead
57%
7.9
Keap
79%
Keap (formerly Infusionsoft) ranks higher in 3/4 features
Keap (formerly Infusionsoft) ranks higher in 3/4 features
Lead nurturing

9.1
91%
3 Ratings
8.5
85%
125 Ratings
Lead scoring and grading

3.8
38%
3 Ratings
6.9
69%
111 Ratings
Data quality management

1.1
11%
3 Ratings
7.2
72%
112 Ratings
Automated sales alerts and tasks

9.1
91%
3 Ratings
9.1
91%
118 Ratings
Campaign Management

5.5
Jumplead
55%
7.6
Keap
76%
Jumplead ranks higher in 1/2 features
Jumplead ranks higher in 1/2 features
Calendaring

9.1
91%
1 Rating
8.2
82%
73 Ratings
Event/webinar marketing

1.8
18%
1 Rating
7.0
70%
13 Ratings
Social Media Marketing

9.1
Jumplead
91%
4.5
Keap
45%
Jumplead ranks higher in 2/2 features
Jumplead ranks higher in 2/2 features
Social sharing and campaigns

9.1
91%
1 Rating
4.9
49%
14 Ratings
Social profile integration

9.0
90%
3 Ratings
4.0
40%
14 Ratings
Reporting & Analytics

7.3
Jumplead
73%
7.2
Keap
72%
Jumplead ranks higher in 2/3 features
Jumplead ranks higher in 2/3 features
Dashboards

7.3
73%
3 Ratings
6.5
65%
54 Ratings
Standard reports

7.3
73%
3 Ratings
7.9
79%
124 Ratings
Custom reports

7.3
73%
1 Rating
7.2
72%
115 Ratings
Platform & Infrastructure

7.5
Jumplead
75%
6.2
Keap
62%
Jumplead ranks higher in 3/6 features
Jumplead ranks higher in 3/6 features
API

4.6
46%
3 Ratings
7.9
79%
106 Ratings
Role-based workflow & approvals

9.1
91%
1 Rating
7.4
74%
92 Ratings
Customizability

7.2
72%
2 Ratings
7.1
71%
117 Ratings
Integration with Salesforce.com

9.1
91%
2 Ratings
5.0
50%
4 Ratings
Integration with Microsoft Dynamics CRM

N/A
0 Ratings
5.0
50%
5 Ratings
Integration with SugarCRM

N/A
0 Ratings
5.0
50%
4 Ratings
Attribute Ratings
- Jumplead is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
- Jumplead and Keap (formerly Infusionsoft) are tied in 1 area: Performance
Likelihood to Recommend

9.1
Jumplead
91%
3 Ratings
8.2
Keap
82%
187 Ratings
Likelihood to Renew

9.1
Jumplead
91%
1 Rating
7.5
Keap
75%
38 Ratings
Usability

Jumplead
N/A
0 Ratings
6.6
Keap
66%
21 Ratings
Availability

Jumplead
N/A
0 Ratings
9.1
Keap
91%
11 Ratings
Performance

9.1
Jumplead
91%
2 Ratings
9.1
Keap
91%
11 Ratings
Support Rating

Jumplead
N/A
0 Ratings
7.6
Keap
76%
28 Ratings
In-Person Training

Jumplead
N/A
0 Ratings
8.6
Keap
86%
5 Ratings
Online Training

Jumplead
N/A
0 Ratings
9.5
Keap
95%
5 Ratings
Implementation Rating

Jumplead
N/A
0 Ratings
8.0
Keap
80%
16 Ratings
Product Scalability

Jumplead
N/A
0 Ratings
8.3
Keap
83%
3 Ratings
Likelihood to Recommend
Jumplead
It's great for monthly tech budgets under $500. It's not very well suited for ecommerce. Not suitable for large scale enterprise due to the limited API. Not suitable for people who are not at least a little tech savvy. However, anyone who can use WordPress can use this, so that is nice
Founder/CEO
SearcherMagnetMarketing and Advertising, 1-10 employees
Keap
Keap is well suited for beginners of email marketing and most likely smaller companies as well. For someone who is new to the email marketing world, the click and drop features are easy to understand and use. They can also save their email broadcasts and create duplicates of them so it would save them time if they are doing things in a similar fashion. For example, if they have a monthly newsletter and want the format to be consistent they can just save the template and then reuse it over and over, just updating the info text and images. On the flip side, for those who have been in the email marketing world for longer or understand more coding Keap is not the best for them. They would be limited to how much customization they can create in their emails and find that it might not best suit their needs.

Verified User
Employee in Marketing
Professional Training & Coaching Company, 51-200 employeesPros
Jumplead
- Jumplead provides a great contact list database - You can assign contacts to different stages of the sales funnel, add different tags for different types of contact needs, add notes, see when contacts visit your website, how many times they visit, where they visit, and add auto-responder emails when contacts visit certain pages. Jumplead also provides users with hot leads lists of contacts that visit their via every day, once a week, once a month or never. The email notification is your choice.
- Autoresponders and email blast - We send out multiple emails per month from 3 different accounts that we've started on Jumplead. (We can switch between all 3 accounts from one user interface.) With email and autoresponder emails we can set up schedules, automatic triggers, and see analytics with open rates, click through rates, deliveries, bounce back, unsubscribed and more.
- Landing pages and lead generation forms - This are especially great because we can set up forms to capture contacts right from the Jumplead platform which makes all of the above functions more seamless.
- Customer Service - Maybe I should have stated this one first. Matt and the rest of the team at Jumplead are, how do I say this, AMAZING! They have helped me figure out every question I have had, with attention to detail in explanation and with time sensitivity.
Director of Digital Strategy
Lure AgencyMarketing and Advertising, 1-10 employees
Keap
- Campaign Builder - as I’m a visual person, the ability to map out and build automation on not only sales and marketing funnels, but internal processes as well. This has been a game-changer to setup automation and we continue to reap the rewards years later.
- CRM - using it as a CRM has allowed me to have a single source of truth for my leads and customers to collect info on, add notes, track and trigger automation savings hours every week, and help prevent leads from falling through the cracks.
- Innovation - they were one of the first in the market and are still innovating to make the product better.
CEO (Chief Executive Officer)
Streamline For SuccessInformation Technology & Services, 1-10 employees
Cons
Jumplead
- Live chat needs some work. It is somewhat limited in functionality.
- Contact management needs more flexibility to search, add, delete, and edit.
Vice President, Products and Marketing
DecisionWiseManagement Consulting, 11-50 employees
Keap
- Keap is almost infinitely customizable, and it is VERY powerful, and I think all that potential can overwhelm the new user. The key is to start small and simple - even little automations can make a huge difference.
- My business is simple enough that I find Keap's reporting sufficient, but I hear from other business owners that they would like more/different reports.
- The state-by-state, regional and municipal sales tax thing can get complicated, but I hear they are working on it.
Founder & CEO
The Organized Artist CompanyE-Learning, 1-10 employees
Pricing Details
Jumplead
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 Contacts
Jumplead Editions & Modules
Edition
Explore | Free1 |
---|---|
Solo | $491 |
Starter | $991 |
Pro | $1991 |
Enterprise | $2991 |
- Contacts
Additional Pricing Details
—Keap
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$129 per month
Keap Editions & Modules
Edition
Pro | $129.001 |
---|---|
Max | $199.001 |
- per month
Additional Pricing Details
All plans awith 1 user and 500 contacts. The price is $30.00 for each additional user.Likelihood to Renew
Jumplead
Jumplead 9.1
Based on 1 answer
Works well, has features I need, competitive pricing, great support
Vice President, Products and Marketing
DecisionWiseManagement Consulting, 11-50 employees
Keap
Keap 7.5
Based on 38 answers
We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.
Marketing Automation Manager
Home Care PulseIndividual & Family Services, 11-50 employees
Usability
Jumplead
No score
No answers yet
No answers on this topic
Keap
Keap 6.6
Based on 21 answers
You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.
Program Specialist
University of ConnecticutHigher Education, 1001-5000 employees
Reliability and Availability
Jumplead
No score
No answers yet
No answers on this topic
Keap
Keap 9.1
Based on 11 answers
There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.

Verified User
Director in Marketing
Management Consulting Company, 1-10 employeesPerformance
Jumplead
Jumplead 9.1
Based on 2 answers
No answer on this topic is available.
Keap
Keap 9.1
Based on 11 answers
OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
CEO
Conversion Marketing Experts, LLCMarketing and Advertising, 11-50 employees
Support Rating
Jumplead
No score
No answers yet
No answers on this topic
Keap
Keap 7.6
Based on 28 answers
Generally, very responsive support for even our more complicated issues. We do have some open issues that we need resolutions on and that I understand are complicated and will take longer to resolve but the open issues are significantly impacting to our business.

Verified User
Consultant in Sales
Education Management Company, 1001-5000 employeesIn-Person Training
Jumplead
No score
No answers yet
No answers on this topic
Keap
Keap 8.6
Based on 5 answers
This training is taught often to the lowest common denominator so as to help as many customers of theirs as possible. We do the training and coaching and implementations for our clients. But clients who I know who have been to their training get trained well. The gap that can exist lies in you doing your part and really investing in using and building out the application.The training and education is only as good as your willingness to apply it.
CEO
Conversion Marketing Experts, LLCMarketing and Advertising, 11-50 employees
Online Training
Jumplead
No score
No answers yet
No answers on this topic
Keap
Keap 9.5
Based on 5 answers
The online training is excellent (now). When we first signed on it was almost non-existent. They have online videos and hold webinars for almost every area of the software.

Verified User
Director in Marketing
Management Consulting Company, 1-10 employeesImplementation Rating
Jumplead
No score
No answers yet
No answers on this topic
Keap
Keap 8.0
Based on 16 answers
Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
Consultant / Owner
Berlin Crush Consulting
Alternatives Considered
Jumplead
Jumplead is cheaper and leaner than "Confusionsoft" and makes a hell of a lot more sense than stapling 5 other software together.
Founder/CEO
SearcherMagnetMarketing and Advertising, 1-10 employees
Keap
Keap is definitely the strong leader in this space. As a Keap Certified Partner, our company has implemented Keap for over 500 customers. On occasion, customers come to use other tools such as Ontraport or ActiveCampaign. In all cases, they've been ecstatic with the benefits they get when moving to Keap.
Founder & CEO
Box Out MarketingMarketing & Advertising, 11-50 employees
Scalability
Jumplead
No score
No answers yet
No answers on this topic
Keap
Keap 8.3
Based on 3 answers
You get a lot of features included, but you don't need to use them all at once to start seeing an effect. When you are ready to use them, they are there. It also scales without costing too much money.

Verified User
C-Level Executive in Marketing
Marketing & Advertising Company, 1-10 employeesReturn on Investment
Jumplead
- Provides our agency and our clients with a better, more efficient inbound marketing strategy. Platforms like HubSpot are too expensive and too complicated for what we need.
- Lead gen forms, emails, contact updates and analytics can all be taken care of right inside the platform. It's convenient.
Director of Digital Strategy
Lure AgencyMarketing and Advertising, 1-10 employees
Keap
- I’ve generated leads and closed business with Keap non-stop since 2008
- Keap notifies my team around the world when a lead, sale, or issue comes in
- Keap automation does the work of at least two to three people 24/7 since 2008
Chief Whispering Officer
The Sales Whisperer®Marketing and Advertising, 1-10 employees