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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JumpTrack

    Score7.5 out of 10
    N/AJumpTrack® Proof-of-Delivery (POD) system speeds up the delivery process by helping dealers plan, capture, and track deliveries. The mobile friendly solution is used to reduce fuel costs, minimize driver errors, and save time with route optimization.N/A

    Shopify Plus

    Score8.9 out of 10
    N/AShopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.

    $2,300

    per month with a 3-year commitment

    Pricing
    JumpTrackShopify Plus
    Editions & Modules
    No answers on this topic
    3-year term
    $2300
    per month
    1-year term
    $2500
    per month
    Offerings
    Pricing Offerings
    JumpTrackShopify Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JumpTrackShopify Plus
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    Shopify
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    30 Answers
    96%
    Would buy again
    25 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    24 Answers
    96%
    Delivers good value for the price
    25 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    31 Answers
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    96%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    23 Answers
    96%
    Implementation went as expected
    22 Answers
    Features
    JumpTrackShopify Plus
    Online Storefront
    Comparison of Online Storefront features of JumpTrack and Shopify Plus
    Feature
    JumpTrack
    -
    Ratings
    Shopify Plus
    8.4
    45 Ratings
    7% above category average
    Product catalog & listings00 Ratings8.743 Ratings
    Product management00 Ratings8.644 Ratings
    Bulk product upload00 Ratings8.540 Ratings
    Branding00 Ratings8.442 Ratings
    Mobile storefront00 Ratings8.643 Ratings
    Product variations00 Ratings7.443 Ratings
    Website integration00 Ratings8.339 Ratings
    Visual customization00 Ratings8.343 Ratings
    CMS00 Ratings8.940 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of JumpTrack and Shopify Plus
    Feature
    JumpTrack
    -
    Ratings
    Shopify Plus
    8.8
    44 Ratings
    14% above category average
    Abandoned cart recovery00 Ratings8.842 Ratings
    Checkout user experience00 Ratings8.743 Ratings
    Online Payment System
    Comparison of Online Payment System features of JumpTrack and Shopify Plus
    Feature
    JumpTrack
    -
    Ratings
    Shopify Plus
    8.6
    42 Ratings
    3% above category average
    eCommerce security00 Ratings8.642 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of JumpTrack and Shopify Plus
    Feature
    JumpTrack
    -
    Ratings
    Shopify Plus
    8.6
    44 Ratings
    11% above category average
    Promotions & discounts00 Ratings8.743 Ratings
    Personalized recommendations00 Ratings8.638 Ratings
    SEO00 Ratings8.643 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of JumpTrack and Shopify Plus
    Feature
    JumpTrack
    -
    Ratings
    Shopify Plus
    8.2
    43 Ratings
    2% above category average
    Order processing00 Ratings8.743 Ratings
    Inventory management00 Ratings8.242 Ratings
    Shipping00 Ratings8.042 Ratings
    Custom functionality00 Ratings8.142 Ratings
    Best Alternatives
    JumpTrackShopify Plus
    Small Businesses
    No answers on this topic
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Shopify
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JumpTrackShopify Plus
    Likelihood to Recommend
    7.5
    (31 ratings)
    8.8
    (45 ratings)
    Likelihood to Renew
    8.9
    (11 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (7 ratings)
    8.8
    (12 ratings)
    Support Rating
    5.9
    (7 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JumpTrackShopify Plus
    Likelihood to Recommend
    ECI Software Solutions
    It is appropriate when you have high value items that you are delivering like computers and printers to offices. You need proof of delivery many times and this provides that with pictures that can easily be stored in our database. It is not appropriate for businesses that are just delivering goods where proof of delivery is not needed or you are working with low value items.
    Incentivized
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    Shopify
    Shopify Plus makes order management simple and less error prone. Connecting our ERP allows us to seamlessly manage our product listings, fulfill orders, and sync customer data. Limitations to the number of product variants requires attention from our staff to make sure our products sync without issue. Other than being arbitrary, there's really no need to limit the number of product variants.
    Incentivized
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    Pros
    ECI Software Solutions
    • Provides historical data for staff to ensure customer receives proper service
    • Allows the drivers to sort their route and essentially have a map to each location
    • Its connection with DDMS has become much more stable and easier to use once we moved to DDMSPlus
    Incentivized
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    Shopify
    • Syncs directly with ShipBob WMS.
    • Shopify Scripts and the Script Editors allows us to tailor our checkout screen.
    • Gives us advanced sales reporting, showing trends, performance, year to year, and even projections.
    • Scalable for high volume, handles spikes in traffic without downtime.
    Incentivized
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    Cons
    ECI Software Solutions
    • Support is lacking and finding information is very difficult. Actual issues are rarely resolved or followed up on.
    • If a delivery does not sync properly the data is permanently stuck and all further delivery information is lost. The app then needs to have it's data and cache erased to restore functionality. This is a major bug that needs to be fixed.
    • Automated POD email function is too time consuming to setup. When an email is added to one master account number there needs to be an option to populate that information to all sub accounts.
    • Report function needs improvement. The 'Planned vs Actual' and 'Delivery Efficiency' reports each do things that overlap, but a single report with selectable options for needed data would be much more user friendly. Currently to get the data needed I have to run both reports then copy/paste the data I want into a third spreadsheet.
    • Map feature on the app sometimes works well - IF the accounts are all formatted the same. If there is a suite number in the address it does not.
    • When changes are made to the delivery manifest through DDMS those changes do not automatically update Jumptrack, it has to be done manually.
    Incentivized
    Read full review
    Shopify
    • When linking to our communication service some customers have several emails with orders and only one email generates orders. It would be nice if we could combine all of this information into one account.
    • If a customer has multiple accounts you are also unable to edit the email address as it is already used, another reason merging accounts would be helpful.
    • Some of the processes in Shopify are too easy to complete. I’m certain scenarios a peony of “are you sure you would like to complete(this action)” would be extremely helpful and avoid mistakes that are not reversible.
    Incentivized
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    Likelihood to Renew
    ECI Software Solutions
    We would be lost without it! I would never get rid of the efficiency it has created for our company
    Incentivized
    Read full review
    Shopify
    No answers on this topic
    Usability
    ECI Software Solutions
    Overall it's pretty simple but there are bugs, and they are glaring. losing data and functionality midway through the day is a major detriment. The map/navigation function is effectively useless. Piece counts should be shown on the 'in transit' list instead of having to click all the way through to the individual invoices to see how many pieces you have
    Incentivized
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    Shopify
    It is extremely easy for merchants to get to know how Shopify Plus works. Comparitive to other platforms such as Magento and WooCommerce it is extremely lean and easy to operate, meaning clients who migrate over to it find it very intuitive to use. There is also a lot of guides and up to date information online
    Incentivized
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    Support Rating
    ECI Software Solutions
    I have never contacted customer support. Your question clearly states " If you have never contacted support for this product, please skip this question. "When attempting to skip, I get an error "Explanation required Please provide a response." For this reason alone, I have given a rating of 1.
    Incentivized
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    Shopify
    Always are quick to answer our questions and help us find a solution
    Incentivized
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    Implementation Rating
    ECI Software Solutions
    skip this question
    Incentivized
    Read full review
    Shopify
    No answers on this topic
    Alternatives Considered
    ECI Software Solutions
    We use JumpTrack over other programs out there because of how well it integrates with DDMS, our ERP software. We also like that nothing has to be installed on any computers. It's fully web-based/cloud based product. We like it's developed by Eci who made our ERP software so we already have a working relationship with it's creator
    Incentivized
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    Shopify
    Shopify had the quickest go-to-market and most robust API among the products we compared. CommerceCloud required a VERY LONG integration phase that we just didn't have time for. BigCommerce fell short on the number of features and API coverage that we needed. Overall Shopify gave us the most bang for the buck.
    Incentivized
    Read full review
    Return on Investment
    ECI Software Solutions
    • Cost savings, paper and time and route optimization.
    • Accountability of the driver: the real-time GPS shows where they are and when expectations of completion.
    • Reporting gives you some nice numbers to review with your drivers to help them become more effective on a daily basis.
    Incentivized
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    Shopify
    • The pricing of Shopify Plus over the regular Shopify Account solution is about 10x if not 20x the cost. But with this cost comes the increased reliability and trust you have in your eCommerce Software solution/website. We still have a great ROI with the Shopify Plus Pricing.
    • With Shopify Plus, we have been able to drill deeper into a more robust eCommerce experience for our customers
    • With Shopify Plus, we have been able to customize our Website further with recommended apps, features, and customizations based on our Dedicated Account Reps expertise.
    Incentivized
    Read full review
    ScreenShots

    JumpTrack Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Shopify Plus Screenshots

    Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.Screenshot of Your Shopify Plus store is ready for mobile commerce. Customers can browse and buy from your store with an optimized experience on device.Screenshot of Editing products across sales channels.Screenshot of Easily edit colours, typography, settings, and drag and drop sections for each of your store's templates with the theme editor.