KACE Asset Management Appliance vs. Lansweeper

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KACE Asset Management Appliance
Score 8.2 out of 10
N/A
KACE Asset Management Appliance (formerly Dell's Asset Manager) from Quest Software is an IT asset management (ITAM) and software asset management (SAM) solution.N/A
Lansweeper
Score 8.4 out of 10
N/A
Lansweeper - Network Discovery and IT Asset Management Software Lansweeper is an IT asset management solution that provides network…
$1
per year per asset
Pricing
KACE Asset Management ApplianceLansweeper
Editions & Modules
No answers on this topic
Free (up to 100 assets)
$0
Enterprise
$1
per year per asset
Additional Help Desk Agents
$120
per year per user
Offerings
Pricing Offerings
KACE Asset Management ApplianceLansweeper
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KACE Asset Management ApplianceLansweeper
Features
KACE Asset Management ApplianceLansweeper
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
KACE Asset Management Appliance
7.2
3 Ratings
9% below category average
Lansweeper
8.0
12 Ratings
2% above category average
Software and hardware inventory tracking10.03 Ratings8.012 Ratings
License management8.03 Ratings8.08 Ratings
Asset lifecycle monitoring1.02 Ratings8.01 Ratings
Contract management9.03 Ratings00 Ratings
Asset relationship management8.03 Ratings8.011 Ratings
Best Alternatives
KACE Asset Management ApplianceLansweeper
Small Businesses
Atera
Atera
Score 8.7 out of 10
Atera
Atera
Score 8.7 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 9.1 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 9.1 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 9.1 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KACE Asset Management ApplianceLansweeper
Likelihood to Recommend
7.0
(3 ratings)
8.0
(14 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
9.9
(3 ratings)
User Testimonials
KACE Asset Management ApplianceLansweeper
Likelihood to Recommend
Quest
The KACE Management Appliance does many different things, but does not do them as well as other products. It is an all-in-one system for Asset tracking, software management, ticketing system, Contact management, and reporting. If you require basic functionality for these, then this product will meet your needs. But when you begin needing advanced/granular functions from the appliance, it will fall short.
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Lansweeper
Lansweeper I believe is well suited for any environment - its low cost and small footprint make it an easy addition to any organization, big or small, that is looking for an asset inventory solution that can either replace or supplement existing asset management systems. It may not be well suited for situations where a lot of customization is necessary, such as pulling in custom fields or details from equipment that don't reside in a registry.
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Pros
Quest
  • Gives you real time data to systems on my network.
  • I can get information on all applications running on devices on my network.
  • I can get information on what systems are not currently patched and up to date with MS and Virus definitions!
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Lansweeper
  • Inventory - LANSweeper scans the network for devices - anything with an SNMP trap or using AD or local credentials. We can get an in-depth look at devices.
  • Reporting - LANSweeper can generate just about any report you can imagine. We can check RAM in groups and determine where upgrades are needed. We can find local printers (which aren't allowed on our network) and address that issue with the user. We can check CPU type to help determine end of life without our network.
  • Printers - It's nice to have a quick look at printer statuses. Toner levels, out of paper, and service errors are all reported via LANSweeper.
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Cons
Quest
  • The UI is clunky and could use a redesign
  • Support is good but sometimes it's hard to get someone right away or a response in a timely manner
  • expand some support beyond dell and others to include something like Microsoft Surfaces, etc.
  • KB articles need a refresh, there are a lot of older things out there that don't apply anymore.
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Lansweeper
  • Can only scan what it sees. Doesn't show every item on the machine. Patches are also absent.
  • Software Recognition is OK with Microsoft. It is dire within our network of multiple products. Recognition is at about 35% with constant manual work needed to baseline for each manufacturer in each network
  • Datacenter compliance is a manual project. We used Excel extensively.
  • License optimization is limited to installations v surplus licenses. We need to know who's using what and how.
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Likelihood to Renew
Quest
No answers on this topic
Lansweeper
The price to function scale is so far towards function it would be stupid to get rid of it
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Usability
Quest
The appliance and software does its job, as it's intended to. There aren't many other bells and whistles. integrates well with MFA (okta), integrates well with KACES SDA. The modules it has will suit most needs. If you have the money in the budge, i'd suggest going with professional services to help with the setup/integration. There are some parts that are cumbersome and may require support. Save yourself the headache
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Lansweeper
No answers on this topic
Support Rating
Quest
No answers on this topic
Lansweeper
Lots of info online there are tons of SQL Reports you can copy from the web as Lansweeper and users post many of them. They also send out alerts that pop up on Lansweeper, letting you know of an update that you need for certain software and provide an SQL report so you can scan your system to see what PCs need this update.
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Alternatives Considered
Quest
We were not able to get SCCM to stabilize and work, it would continually fail to add computers to groups and fail to install programs/updates to computers in a defined group. Continually, user community forums kept recommending to replace it with another solution. JIRA is a much more efficient ticketing system, and we migrated the ticketing system from KACE to JIRA.
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Lansweeper
Microsoft System Center needs to install agents on all IT asset for discovery and sometimes the agents can easily get corrupted. Lansweeper is a SaaS solution and it's easier to deploy to all IT asset that are connected to the network. This save us a lot of deployment time without the need to engage vendor for professional service.
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Return on Investment
Quest
  • Original investment was very substantial but I believe will be well worth it in the long run!
  • DAM gives us a great view of what happening and whats on out network as far as PC, Laptops and Servers.
  • The reporting function will help with budget proposals to BOS for County Budgets and giving exact numbers of systems and software and devices on the County Domain
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Lansweeper
  • It had a positive impact on solutions expense cause several teams we're using different solutions with different costs that used several servers and DB resources. Now, we've been able to simply that a lot with Lansweeper.
  • With my previous point, people had to train and learn about each of their solutions. Now we can put a team in charge and so the other teams can focus on other tasks.
  • Last year Lansweeper changed their licencing prices a lot so it slashed our budget.
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ScreenShots

Lansweeper Screenshots

Screenshot of Lansweeper Cloud IT DashboardScreenshot of Cloud Asset Summary PageScreenshot of On-premise Asset Summary PageScreenshot of Asset History PageScreenshot of AD User ReportScreenshot of Switch Asset Page