17 Ratings
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Score 7.9 out of 100
7 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    IT Asset Management

    2.2

    KACE Asset Management Appliance

    22%

    Snow License Manager

    Feature Set Not Supported
    N/A
    KACE Asset Management Appliance ranks higher in 5/5 features

    Software and hardware inventory tracking

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    License management

    1.0
    10%
    2 Ratings
    N/A
    0 Ratings

    Asset lifecycle monitoring

    1.0
    10%
    2 Ratings
    N/A
    0 Ratings

    Contract management

    1.0
    10%
    2 Ratings
    N/A
    0 Ratings

    Asset relationship management

    1.0
    10%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • KACE Asset Management Appliance and Snow License Manager are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    5.0

    KACE Asset Management Appliance

    50%
    2 Ratings
    5.0

    Snow License Manager

    50%
    1 Rating

    Likelihood to Recommend

    Quest

    The KACE Management Appliance does many different things, but does not do them as well as other products. It is an all-in-one system for Asset tracking, software management, ticketing system, Contact management, and reporting. If you require basic functionality for these, then this product will meet your needs. But when you begin needing advanced/granular functions from the appliance, it will fall short.
    Read full review

    Snow Software

    If you need to centralize your licensing and subscriptions, this solution will work. If you are running standard computers in an office, this will give you decent utilization statistics. If you have any non-persistent workstations, then it isn't going to be for you. If you aren't running the full packages of some major software, you'll have a lot of work to do to convince Snow that you are in compliance. It is heavily dependent on the data entry quality, so if you have a central person in charge of data entry it will be a good solution. If there are many hands entering license and software data, you may run into headaches.
    Read full review

    Pros

    Quest

    • Gives you real time data to systems on my network.
    • I can get information on all applications running on devices on my network.
    • I can get information on what systems are not currently patched and up to date with MS and Virus definitions!
    Read full review

    Snow Software

    • It can track if a software has been used and report back for utilization review.
    • It can monitor and alert on license and contact expiration, which helps eliminate the human factor with manual reminders.
    • There is a lot of flexibility in the software to handle your license information.
    Read full review

    Cons

    Quest

    • Configuring automated software installs is difficult, and logs do not present useful information for troubleshooting.
    • Customer support will just refer you to search itninja.com when you call in for support issues.
    • KACE community site (itninja.com), has outdated documentation, and answers to questions are usually vague at best.
    • KACE Amp agent constantly breaks, and has to be re-installed on end user computers.
    • A parent-child relationship in the ticketing system requires you to create a process.
    • Remote provisioning fails consistently and does not provide any useful information as to why it failed.
    • K1000 is overpriced for the jobs it actually performs and the work that is required to maintain it.
    Read full review

    Snow Software

    • The reporting and searching tools are powerful, but are dependent on the person entering the data in a clean, uniform manner. We've had problems that rendered searches, primarily from data issues.
    • The utilization relies on clients writing back at assigned times, we have 'frozen' workstations that don't preserve data. This has led to many problems and manual configurations to get it working properly (and I don't think they all currently are).
    • The software identification can be troublesome. We've had many software 'alerts' that we were out of compliance because part of an application was detected as something else and then didn't match the product. Accuracy is definitely a problem.
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    Pricing Details

    KACE Asset Management Appliance

    Starting Price

    Editions & Modules

    KACE Asset Management Appliance editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Snow License Manager

      Starting Price

      Editions & Modules

      Snow License Manager editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Pricing Info

        Alternatives Considered

        Quest

        DAM blows away what Free wear we were previous trying to tweak and change for use to benefit the County. But as we looked into DAM we saw much more available with this product compared to what we had been trying to use over the last 10 years. It took a lot of convincing to get County Administration on board with County IT but after we had Dell come in and demo software and appliand to BOS and County Administrator they saw the added benefits of going with DAM! It has been a great addition to our County IT tools!
        Read full review

        Snow Software

        The deciding factor for the decision makers was the combination of license management and utilization statistics. Our desktop people wanted the utilization and reporting to be very granular and close to real time. Snow was purchased because they promoted their real time utilization in addition to the license management, alerting and reporting. To my knowledge, only Snow was given a proof of concept before the decision was made.
        Read full review

        Return on Investment

        Quest

        • Asset Tracking works exceptionally well, until the AMP agent breaks an endpoint machine. Quick re-install of the AMP agent usually resolves the issue.
        • The remote provisioning tool fails 90% of the time. If this worked properly or informed us why the remote provisioning failed, this tool could become an invaluable asset.
        • We canceled the support contact because the renewal price was expensive and cost just as much as the initial purchase price.
        Read full review

        Snow Software

        • Utilization statistics have helped us to eliminate unused licenses and software.
        • The central repository has eliminated the multiple spreadsheets and folders, which also reduced the amount of time our asset manager spends looking up information for others.
        • The computer software mapping has helped our staff during computer upgrades. It allows them to see what software is installed on a current workstation without having to go and inspect the old computer itself. They can now look up the software that needs to be added to the new workstation, saving time.
        Read full review

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