What users are saying about
22 Ratings
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Score 7.9 out of 100
64 Ratings
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Score 8.9 out of 100

Feature Set Ratings

  • Lansweeper ranks higher in 1 feature set: IT Asset Management

IT Asset Management

8.0

KACE Systems Management Appliance

80%
9.7

Lansweeper

97%
Lansweeper ranks higher in 3/5 features

Software and hardware inventory tracking

8.6
86%
11 Ratings
9.0
90%
11 Ratings

License management

7.3
73%
10 Ratings
10.0
100%
7 Ratings

Asset lifecycle monitoring

7.9
79%
9 Ratings
N/A
0 Ratings

Contract management

7.6
76%
5 Ratings
N/A
0 Ratings

Asset relationship management

8.6
86%
7 Ratings
10.0
100%
10 Ratings

Attribute Ratings

  • Lansweeper is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.3

KACE Systems Management Appliance

83%
11 Ratings
10.0

Lansweeper

100%
13 Ratings

Likelihood to Renew

KACE Systems Management Appliance

N/A
0 Ratings
10.0

Lansweeper

100%
1 Rating

Usability

8.6

KACE Systems Management Appliance

86%
3 Ratings

Lansweeper

N/A
0 Ratings

Support Rating

9.4

KACE Systems Management Appliance

94%
6 Ratings
9.9

Lansweeper

99%
6 Ratings

Likelihood to Recommend

Quest

I think it has added value for any organization. It reduced our Tech Support cost by: -Supporting users anywhere -Reducing users downtime as well keep them informed with the status of their tickets -Managing software and hardware actively -Processing automation -deploy mass software installs, patching or updates - Provide approved software's to users to install without IT help
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Lansweeper

Lansweeper I believe is well suited for any environment - its low cost and small footprint make it an easy addition to any organization, big or small, that is looking for an asset inventory solution that can either replace or supplement existing asset management systems. It may not be well suited for situations where a lot of customization is necessary, such as pulling in custom fields or details from equipment that don't reside in a registry.
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Pros

Quest

  • Inventory: KACE provides a ton of hardware and software inventory information that is easy to search, filter, and export. This is critical when we need to find the answers to questions about how many of such and such we have in our fleet.
  • Patch Management: We were using WSUS before and it was altogether too cumbersome. KACE has given us the power, flexibility, and verification we need to feel comfortable our patches are up-to-date.
  • Service Queue: We made KACE our help desk system and it does everything we need it to do. Great improvement over our old system.
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Lansweeper

  • Inventory - LANSweeper scans the network for devices - anything with an SNMP trap or using AD or local credentials. We can get an in-depth look at devices.
  • Reporting - LANSweeper can generate just about any report you can imagine. We can check RAM in groups and determine where upgrades are needed. We can find local printers (which aren't allowed on our network) and address that issue with the user. We can check CPU type to help determine end of life without our network.
  • Printers - It's nice to have a quick look at printer statuses. Toner levels, out of paper, and service errors are all reported via LANSweeper.
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Cons

Quest

  • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
  • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
  • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
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Lansweeper

  • Can only scan what it sees. Doesn't show every item on the machine. Patches are also absent.
  • Software Recognition is OK with Microsoft. It is dire within our network of multiple products. Recognition is at about 35% with constant manual work needed to baseline for each manufacturer in each network
  • Datacenter compliance is a manual project. We used Excel extensively.
  • License optimization is limited to installations v surplus licenses. We need to know who's using what and how.
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Pricing Details

KACE Systems Management Appliance

Starting Price

Editions & Modules

KACE Systems Management Appliance editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Lansweeper

    Starting Price

    $1 per year per asset

    Editions & Modules

    Lansweeper editions and modules pricing
    EditionModules
    Free (up to 100 assets)01
    Enterprise12
    Additional Help Desk Agents1203

    Footnotes

    1. none
    2. per year per asset
    3. per year per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Quest

    No answers on this topic

    Lansweeper

    The price to function scale is so far towards function it would be stupid to get rid of it
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    Usability

    Quest

    Overall, the software is simple to understand and use. That said, most vendors have been slowly updating their user interfaces to HTML5 so that they have a clean updated look and feel. This is where KACE falls short in that the UI is great for a packaged software 10 years ago. This isn't a major limitation as the software is really meant primarily for technology users.
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    Lansweeper

    No answers on this topic

    Support Rating

    Quest

    KACE does exactly what you need it to do, it maintains your computer environment. You can set patch schedules, inventory computers, setup software catalogs; basically everything you need to ensure the computers on your network are being actively managed. This is all with little need for constant configuration or updating the setup.
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    Lansweeper

    Lots of info online there are tons of SQL Reports you can copy from the web as Lansweeper and users post many of them. They also send out alerts that pop up on Lansweeper, letting you know of an update that you need for certain software and provide an SQL report so you can scan your system to see what PCs need this update.
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    Alternatives Considered

    Quest

    We have selected this software because it rolls several different systems into one. We have a helpdesk system with this and an asset and inventory management system as well. We pay one price for the whole system instead of paying multiple companies different amounts that would have totaled more than we pay for the single system.
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    Lansweeper

    Though Lansweeper isn't designed as a live network management tool, it's intended as a static Networked Asset Inventory Manager. It does share many functions with other applications, and the reporting tool in Lansweeper is much easier to use and to customize (create your own SQL queries to extract information) as well.
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    Return on Investment

    Quest

    • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
    • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
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    Lansweeper

    • It had a positive impact on solutions expense cause several teams we're using different solutions with different costs that used several servers and DB resources. Now, we've been able to simply that a lot with Lansweeper.
    • With my previous point, people had to train and learn about each of their solutions. Now we can put a team in charge and so the other teams can focus on other tasks.
    • Last year Lansweeper changed their licencing prices a lot so it slashed our budget.
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    Screenshots

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