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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kaseya VSA

    Score8.3 out of 10
    N/AKaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.N/A

    Netwrix Auditor

    Score8.3 out of 10
    N/ANetwrix Auditor is designed to enable auditing of the broadest variety of IT systems, including Active Directory, Exchange, file servers, SharePoint, SQL Server, VMware and Windows Server. It also supports monitoring of privileged user activity in all other systems. According to the vendor, Netwrix Auditor eliminates these blind spots by delivering complete visibility into all changes to system configurations, content and permissions across the IT infrastructure.…N/A
    Pricing
    Kaseya VSANetwrix Auditor
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Kaseya VSANetwrix Auditor
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Kaseya VSANetwrix Auditor
    Considered Both Products
    Kaseya
    No answer on this topic
    Netwrix
    No answer on this topic
    Key User Insights
    Would buy again
    81%
    Would buy again
    13 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    14 Answers
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    14 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    13 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    14 Answers
    90%
    Implementation went as expected
    9 Answers
    Features
    Kaseya VSANetwrix Auditor
    Application Performance Management
    Comparison of Application Performance Management features of Kaseya VSA and Netwrix Auditor
    Feature
    Kaseya VSA
    7.5
    1 Ratings
    5% above category average
    Netwrix Auditor
    -
    Ratings
    Virtualization monitoring8.01 Ratings00 Ratings
    IT Asset Discovery7.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Kaseya VSA and Netwrix Auditor
    Feature
    Kaseya VSA
    6.7
    13 Ratings
    6% below category average
    Netwrix Auditor
    -
    Ratings
    Remote monitoring9.013 Ratings00 Ratings
    Network device monitoring8.013 Ratings00 Ratings
    Activity Monitoring8.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Kaseya VSA and Netwrix Auditor
    Feature
    Kaseya VSA
    7.5
    12 Ratings
    11% above category average
    Netwrix Auditor
    -
    Ratings
    Patch Management8.012 Ratings00 Ratings
    Policy-based automation9.012 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of Kaseya VSA and Netwrix Auditor
    Feature
    Kaseya VSA
    6.8
    1 Ratings
    3% below category average
    Netwrix Auditor
    -
    Ratings
    Attended device access8.01 Ratings00 Ratings
    Unattended device access8.01 Ratings00 Ratings
    Virtual device access9.01 Ratings00 Ratings
    Multiple-display support1.01 Ratings00 Ratings
    Multiple concurrent sessions8.01 Ratings00 Ratings
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    Kaseya VSANetwrix Auditor
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    N-able N-sight RMM
    Score7.4 out of 10
    Oracle Audit Vault and Database Firewall
    Score7 out of 10
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    User Ratings
    Kaseya VSANetwrix Auditor
    Likelihood to Recommend
    8.0
    (30 ratings)
    8.0
    (20 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    5.5
    (8 ratings)
    8.6
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Kaseya VSANetwrix Auditor
    Likelihood to Recommend
    Kaseya
    If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
    Read full review
    Netwrix
    Netwrix [Auditor] is a great tool for any SysAdmin no matter the company size. Licensing is determined by users, not employee count, and that makes it a great product from a small business to an enterprise application. The time savings coupled with the increased productivity is a key factor is determining this tool over other products.
    Incentivized
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    Pros
    Kaseya
    • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
    • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
    • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
    Incentivized
    Read full review
    Netwrix
    • Netwrix Auditor performs the audit collection process in a method that does not burden the systems it is auditing. It usually just pulls the log and event logs data from the machine it is auditing and then performs the extraction of the information in these files on the Netwrix Auditor server. This reducing the audit processes to only pulling log data from the server but does not keep the server busy processing the data.
    • Once the log data has been pulled from a server being audited, Netwrix will store the log data in a compressed form in its Long Term Archive. This allows the database to be kept smaller than the all the data being kept in the Log Term Archive and therefore makes creating reports much faster since the database is not as big as it could be.
    • Since Netwrix Auditor uses standard Microsoft SQL Server and SQL Server Reporting Services (SSRS) to perform reporting, working with the results of the audit is much easier. Anyone who knows SQL Server and SSRS can work with the data and create their own reports.
    • The predefined reports that come with Netwrix Auditor cover most of the items required to properly report on the status of a system. They have many predefined reports for FedRamp, PCI, HIPPA, and other compliance regulations.
    Incentivized
    Read full review
    Cons
    Kaseya
    • Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
    • Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
    Incentivized
    Read full review
    Netwrix
    • There is a bit of a learning curve. The interface is fairly intuitive, but I think there is room for improvement.
    • There is a LOT of functionality which can be quite overwhelming at first, but in and of itself, not a bad thing.
    • I think this software would benefit from a "Simple" mode and "Advanced" mode. This would ease the learning curve a bit.
    Incentivized
    Read full review
    Likelihood to Renew
    Kaseya
    Excellent product with easy learning curve
    Incentivized
    Read full review
    Netwrix
    We have renewed already the licensing of the product minus SQL Server and Oracle Database because the organisation believes the modules are very expensive and have identified a different product for auditing Databases Other modules are very important like the User Activity monitor, AD queries that we can not get from the native AD itself or you have to run complicated powershell scripts! Easy to use interface Pre-defined Reports Easy way to subscribe to important alerts e.g Privilege account group membership changes
    Incentivized
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    Usability
    Kaseya
    I think this is a solid tool for enterprise IT, however it would be higher if Kaseya VSA addresses the areas raised around recent stability, their support team, multiple session & screen support etc. It does do it's main job and allows an easy way for IT to operate and is mostly fine.
    Incentivized
    Read full review
    Netwrix
    Netwrix is easy to use; it has a simple reporting system and modules for each area, e.g., exchange, active directory, and Azure. The user interface is quite basic but easy to navigate and is only seen by administrators anyway. Reports can be generated that are meaningful and in a clear format.
    Incentivized
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    Support Rating
    Kaseya
    It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
    Incentivized
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    Netwrix
    Customer support has always been fast and helpful when we run into any issues. The smaller issues are usually resolved within a day or two. It is great support and I feel like I am in good hands anytime an issue comes up. However, we don't run into many issues
    Incentivized
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    Implementation Rating
    Kaseya
    No answers on this topic
    Netwrix
    Make sure you trial the software and understand the fundamentals of each module that you are interested in Make sure you get the buy in from both Management and most importantly your team members (the product users) for a successful implementation Watch the webinars of the product from the product website
    Incentivized
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    Alternatives Considered
    Kaseya
    There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
    Incentivized
    Read full review
    Netwrix
    I can only compare it to SolarWinds. Their similar products have larger foot prints and seem a little clumsy in comparison. The Netwrix product turns on a lot of the auditing options that were required for the product to work properly where it seemed I had to do a lot of manual tweeking with the SolarWinds product.
    Incentivized
    Read full review
    Return on Investment
    Kaseya
    • It has increased the efficiency of operational tasks for our technicians
    • It has change the speed at which we are able to deploy updates and software patches
    • It caused us to spend additional money on more security tools due to concern from breaches
    Incentivized
    Read full review
    Netwrix
    • 2 men 4 four rule is eliminated.
    • System administrators are on their toes now and very attentive before performing and change.
    • Change management is followed properly.
    • Compliance is implemented as it should be.
    • Housekeeping of servers is done.
    • AD users maintained well.
    Incentivized
    Read full review
    ScreenShots

    Netwrix Auditor Screenshots

    Screenshot of visibility into changes to critical IT systemsScreenshot of Out-of-the-box Compliance ReportsScreenshot of Customized Reports On-Demand and Easy Data Search