Kashoo vs. QuickBooks Online

Kashoo is well suited if you have the time to learn the system. Because after that, it becomes a breeze. But if you're new to this stuff and don't have an accountant, you may be struggling to understand exactly what you need to do or where you need to click.

Incentivized

It seems Intuit is more interested in generating revenue than taking care of their customers. After only 28 (working) days using it, I've had to call for Help 23 times, and, in my experience, only spoken to 2 people who had an understanding of basic accounting practices and the ramifications of some of their suggested fixes on the General Ledger.

Incentivized

• Invoicing - I can create an invoice and email it directly from within Kashoo. When a payment is received, it is simple to enter the transaction and mark it as paid.
• Projects - I can assign a Project to a transaction. This way I can get a detailed picture of a specific project on which we are working. I can run a P&L report of just that project or the whole company.
• Reconcile - Reconciling is a snap when you connect the account to the bank online.
• If you are doing bookkeeping for more than one company, Kashoo has support for that. You can easily switch between companies as needed.

Incentivized

• It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
• It enables me to do [an] organizational budget as well as a budget for each specific program
• It enables the accountant and the auditor access at any time for transparency

Incentivized

• The UI is not nice at all - even with a UI refresh, it still didn't look that great
• The UX is rough as well - it's not as easy to use until you get used to it - high learning curve

Incentivized

• The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
• Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
• The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.

Incentivized

It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.

Incentivized

Kashoo is by far the most intuitive and easy to use accounting/bookkeeping solution I've tried, and after using it for several years I'm pleased that it delivers a consistent experience. No surprises, it just works. I don't want to spend any more time than I have to attend to bookkeeping, and Kashoo allows me to do just that.

Incentivized

While QuickBooks Online is generally easy to navigate, there are some features and functions that often require a Google search in order to find out where they are actually hidden. Additionally, there are some simple customization features that are surprisingly not available for an otherwise advanced program (e.g. only having a pool of 4 fonts to choose from, only having 4 very limited templates for invoicing, not color selection, etc). While I would say that about 75% of users shouldn't have a problem finding their way around with basic functions, there is a learning curve if you want to be able to dive into some of the more useful features, almost to the point that you need to have a dedicated account manager in order to use QuickBooks Online most effectively.

Incentivized

We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.

Incentivized

There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.

Incentivized

They were not helpful in resolving my issue on the change to my lifetime deal, and I am not happy with their support. They didn't care at all

Incentivized

Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.

The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations

Incentivized

No yearly license fees with Kashoo lifetime plan and it includes a mobile app and mobile integration with the desktop version. I can do everything I need to do in Kashoo so there is no need for bloated old Quickbooks

Incentivized

I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.

Incentivized

As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere

Incentivized

• Kashoo has allowed us to manage our finances in a simple way
• Helps us figure out if we are making money or losing it
• Affordable than some other accounting tools

Incentivized

• It has created a lot of cost and in-efficiency whenever we need to talk to support.
• I spent a lot of time setting up their automatic reminders for past due invoices and it worked for a couple of months and then it stopped. It's currently being worked on by their tech team but it has been months and it is still not working. It would have saved me a lot of time.
• Their multi-currency saves time in sending invoices abroad but it's limiting when a customer wants an invoice in USD instead of a foreign currency so I have to set up different customer accounts for different currencies.