Katalon vs. New Relic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Katalon
Score 7.7 out of 10
N/A
Katalon Studio is provided by the vendor as a free and robust automation solution for API, Web and Mobile testing. It is designed to eliminate the complexities of building an automation framework by integrating all necessary test components with built-in keywords and project templates. Katalon Studio includes a full feature set for a complete test automation process covering multiple platforms and testing types. New users can get started with test automation using its easy-to-use…
$69
per month
New Relic
Score 8.0 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
KatalonNew Relic
Editions & Modules
Node Locked License
$69.00
per month
Floating License
$1,529.00
per year
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
KatalonNew Relic
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsKatalon Studio was originated from KMS Technology R&D. It has been a successful solution for numerous automation projects ranging from small team to enterprise client. Katalon Studio is free for use, product development is funded by the testing services provided by KMS Technology. To support future releases, please consider subscribing to our business support services.
More Pricing Information
Community Pulse
KatalonNew Relic
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User Ratings
KatalonNew Relic
Likelihood to Recommend
8.2
(11 ratings)
7.9
(145 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(16 ratings)
Usability
9.0
(1 ratings)
8.3
(11 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
9.9
(2 ratings)
9.0
(7 ratings)
Implementation Rating
-
(0 ratings)
8.0
(9 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
KatalonNew Relic
Likelihood to Recommend
Katalon Inc
Katalon TestOps is well suited for an oraganization who want to organize their automation collections and have everything in one place. It provides good insight on test runs, failures and also helps in defect tracking. It is extremely easy to schedule and run test suites automatically. With the help of test history, it becomes easier to triage the report and identify if it is a product issue or a test flakiness. Also with the automation run scheduling features with custom options, user do not have to manually trigger the runs and just run the scheduler to do the job.
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New Relic
I have used New Relic in different scenarios like monitoring my production infrastructure and applications which helps us to reduce the downtime of my applications and websites and also I have used the synthetic monitoring feature which helps to proactively monitor our websites availability. Along with this I have also used New Relic for cloud resources cost monitoring which helps to reduce my cloud cost. Also I have used mobile application monitoring which helps me to trace the sessions easily and I can easily reduce my RCA through the help of that.
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Pros
Katalon Inc
  • Easy to setup and quick to get started: As Katalon comes with built-in features a new automation tester can automate easily. Script creation time is quick.
  • Test Analytics: Katalon also provides analytics which tells you the pattern of your automated tests at a different instance of time.
  • Third Party Integration: Katalon provides amazing integration with 3rd party tools like JIRA, ALM, GIT, JENKINS, etc.
  • Image-based testing: Katalon also provides inbuilt image based test automation.
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New Relic
  • New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
  • It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
  • We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.
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Cons
Katalon Inc
  • Integration with Azure is painstakingly slow as it takes too much time to upload reports to Azure. When raised with the support team i was advised to contact Microsoft who promptly and correctly replied that its an issue with the katalon plugin.
  • Non Responsive Customer Support. Several mails were replied late.
  • The Desktop app uses too much memory when booting up and running tests even on a 16gb RAM.
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New Relic
  • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
  • support for very low level specific integration from APIs to classes to functions to piece of code
  • More detailed documentation, as we faced issues while integrating for the first time.
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Likelihood to Renew
Katalon Inc
No answers on this topic
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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Usability
Katalon Inc
Due to the slowness, there is an intermediate timeout. There is no other problem.
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New Relic
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
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Reliability and Availability
Katalon Inc
No answers on this topic
New Relic
Never observed an outage
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Performance
Katalon Inc
No answers on this topic
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Support Rating
Katalon Inc
I love the support. They have provided answers and solutions for most of our questions or doubts that could come up. They also have provided basic tutorials on how to get familiarized with the program.
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New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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Implementation Rating
Katalon Inc
No answers on this topic
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Alternatives Considered
Katalon Inc
Katalon Studio is above both the tools is due to its codeless test automation feature and having API, desktop, web, and mobile automation in one place but obviously there is room for improvement when desktop automation is of primary importance in the automation.
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New Relic
New Relic has full stack visibility and gives us all options for observability like one stop shop. It gives you front end, backend as well synthetic monitoring capabilities. Every other feature built into one cost model (usually) which ties to data that you send, it helps you leverage all features without having to pay additional charge for feature
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Scalability
Katalon Inc
No answers on this topic
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Return on Investment
Katalon Inc
  • Support can be better: As mentioned before, katlon community is still growing but is currently a small community. If you are stuck, its hard to find help in the community and one has to reach out to the support for help. This takes a while before you can get solution to your problem.
  • Result upload takes little longer time: It is been observed that uploading tests results takes little longer.
  • Sometimes it gets hard to integrate: Since this is fairly a new tool, requires lot of learning curve to get the job done effectively.
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New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
Read full review
ScreenShots

Katalon Screenshots

Screenshot of Project setup - fast start with pre-built templates and scriptsScreenshot of Run Single Tests or Suites on multiple configurations and data sets
Multiple Platform Support so you can run your automation tests on Windows, OSX, Android, and iOSScreenshot of Maintain TestsScreenshot of View Reports