KDAN PDF vs. SnapSurveys

In my opinion, the software is good for performing any PDF operations related to annotating, faxing, converting, highlighting, e-signing, including reading (if using mobile version of the application). There is also an ability to edit files, but in my opinion it's not really comfortable to do on a mobile device because of the lack of keyboard.

I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.

• The ability to fax documents without having to use a fax machine or a scanner is great - saves time and other resources (paper, man hours etc.).
• It's also nice having the feature to convert files right away in the app - and the number of various formats you're able to convert to PDF is quite high.
• The overall multifunctionality of this app is also something worth mentioning since it has features for highlighting text, editing PDFs, creating and filling out forms and much more.

• The training helped me to customize surveys for the different departments that the office of IR served.
• Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
• Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
• Snaps customer service reps were always willing to help.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Sometimes the text box isn't in the right position you have placed after flattening a copy.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.

The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?

I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The customer support is pretty fast and friendly.

The app wasn't great, in my opinion. The interface wasn't as good as PDF Reader, while the features were not that advanced.

It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It's been great so far, having all our employees use the PDF Reader when dealing with PDFs - since it's easy to use and is quite multifunctional, we're able to accomplish quite a bit with a single app installed on all of our devices.
• It's great for saving time and adding e-signatures, so we aren't actually using any other e-signature apps.
• It's so easy to use that everyone is on board and using the app for all kinds of PDF tasks daily.

• Using a professional survey package enhances my reputation as a research professional.
• I have been able to use the software's functionality to exceed my clients expectations.