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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Keap

    Score6.2 out of 10
    N/AKeap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.

    $199

    per month

    MYOB

    Score8.3 out of 10
    N/AMYOB now has a suite of subscription-based products and a browser-based accounting product that was released in August 2010. On 24 October 2012, MYOB released AccountRight Live - the cloud-enabled version of its flagship product. MYOB competes with Xero and QuickBooks.

    $11

    per month

    Pricing
    KeapMYOB
    Editions & Modules
    Pro
    $199.00
    per month
    Max
    $289.00
    per month
    Max Classic
    Contact Us
    per year
    Solo
    $11
    per month
    Lite
    $34
    per month
    Pro
    $63
    per month
    Premier
    $88.50
    per month
    Account Right Plus
    $150
    per month
    Offerings
    Pricing Offerings
    KeapMYOB
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAll plans with 1 user and 500 contacts. The price is $30.00 for each additional user.—
    More Pricing Information
    Features
    KeapMYOB
    CRM Project Management
    Comparison of CRM Project Management features of Keap and MYOB
    Feature
    Keap
    7.7
    29 Ratings
    7% below category average
    MYOB
    -
    Ratings
    Task management8.820 Ratings00 Ratings
    Billing and invoicing management7.416 Ratings00 Ratings
    Reporting7.127 Ratings00 Ratings
    Automated CRM activity logging6.41 Ratings00 Ratings
    Sales pipeline management9.11 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Keap and MYOB
    Feature
    Keap
    5.9
    152 Ratings
    28% below category average
    MYOB
    -
    Ratings
    WYSIWYG email editor9.050 Ratings00 Ratings
    Dynamic content8.947 Ratings00 Ratings
    Landing pages4.0136 Ratings00 Ratings
    A/B testing6.410 Ratings00 Ratings
    Mobile optimization4.5126 Ratings00 Ratings
    Email deliverability reporting4.5151 Ratings00 Ratings
    List management4.5149 Ratings00 Ratings
    Triggered drip sequences9.049 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Keap and MYOB
    Feature
    Keap
    5.5
    153 Ratings
    29% below category average
    MYOB
    -
    Ratings
    Lead nurturing automation5.0148 Ratings00 Ratings
    Lead scoring and grading4.0130 Ratings00 Ratings
    Data quality management4.5131 Ratings00 Ratings
    Automated sales alerts and tasks5.0140 Ratings00 Ratings
    Automated follow-ups9.11 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Keap and MYOB
    Feature
    Keap
    8.0
    90 Ratings
    10% above category average
    MYOB
    -
    Ratings
    Calendaring9.089 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Keap and MYOB
    Feature
    Keap
    6.4
    150 Ratings
    6% below category average
    MYOB
    10.0
    12 Ratings
    24% above category average
    Dashboards7.255 Ratings10.011 Ratings
    Standard reports4.0146 Ratings10.012 Ratings
    Custom reports8.0137 Ratings10.011 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Keap and MYOB
    Feature
    Keap
    5.7
    144 Ratings
    25% below category average
    MYOB
    -
    Ratings
    API8.0127 Ratings00 Ratings
    Role-based workflow & approvals4.5110 Ratings00 Ratings
    Customizability5.0140 Ratings00 Ratings
    Third-party software integrations7.31 Ratings00 Ratings
    Mobile app for sales & marketing automation5.51 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Keap and MYOB
    Feature
    Keap
    -
    Ratings
    MYOB
    10.0
    12 Ratings
    28% above category average
    Pay calculation00 Ratings10.012 Ratings
    Benefit plan administration00 Ratings10.08 Ratings
    Direct deposit files00 Ratings10.010 Ratings
    Salary revision and increment management00 Ratings10.08 Ratings
    Reimbursement management00 Ratings10.08 Ratings
    Customization
    Comparison of Customization features of Keap and MYOB
    Feature
    Keap
    -
    Ratings
    MYOB
    10.0
    7 Ratings
    28% above category average
    API for custom integration00 Ratings10.07 Ratings
    Plug-ins00 Ratings10.06 Ratings
    Security
    Comparison of Security features of Keap and MYOB
    Feature
    Keap
    -
    Ratings
    MYOB
    10.0
    12 Ratings
    20% above category average
    Single sign-on capability00 Ratings10.011 Ratings
    Role-based user permissions00 Ratings10.012 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Keap and MYOB
    Feature
    Keap
    -
    Ratings
    MYOB
    9.1
    16 Ratings
    18% above category average
    Accounts payable00 Ratings10.016 Ratings
    Accounts receivable00 Ratings10.016 Ratings
    Cash management00 Ratings10.015 Ratings
    Bank reconciliation00 Ratings10.016 Ratings
    Expense management00 Ratings10.012 Ratings
    Time tracking00 Ratings6.07 Ratings
    Fixed asset management00 Ratings10.09 Ratings
    Multi-currency support00 Ratings10.08 Ratings
    Multi-division support00 Ratings10.07 Ratings
    Regulations compliance00 Ratings10.09 Ratings
    Electronic tax filing00 Ratings5.19 Ratings
    Self-service portal00 Ratings6.37 Ratings
    Global Financial Support00 Ratings10.06 Ratings
    Primary and Secondary Ledgers00 Ratings10.08 Ratings
    Intercompany Accounting00 Ratings10.06 Ratings
    Localizations00 Ratings10.06 Ratings
    Journals and Reconciliations00 Ratings10.012 Ratings
    Enterprise Accounting00 Ratings2.84 Ratings
    Configurable Accounting00 Ratings10.09 Ratings
    Centralized Rules Framework00 Ratings10.04 Ratings
    Standardized Processes00 Ratings10.08 Ratings
    Inventory Management
    Comparison of Inventory Management features of Keap and MYOB
    Feature
    Keap
    -
    Ratings
    MYOB
    10.0
    9 Ratings
    31% above category average
    Inventory tracking00 Ratings10.09 Ratings
    Automatic reordering00 Ratings10.06 Ratings
    Location management00 Ratings10.06 Ratings
    Manufacturing module00 Ratings10.06 Ratings
    Order Management
    Comparison of Order Management features of Keap and MYOB
    Feature
    Keap
    -
    Ratings
    MYOB
    10.0
    7 Ratings
    30% above category average
    Pricing00 Ratings10.07 Ratings
    Order entry00 Ratings10.07 Ratings
    Credit card processing00 Ratings10.06 Ratings
    Cost of goods sold00 Ratings10.07 Ratings
    Order Orchestration00 Ratings10.05 Ratings
    End-to-end order visibility00 Ratings10.05 Ratings
    Order exception Resolution00 Ratings10.05 Ratings
    Best Alternatives
    KeapMYOB
    Small Businesses
    SharpSpring (discontinued)
    Score8 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Accounting Seed
    Score9 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KeapMYOB
    Likelihood to Recommend
    5.3
    (210 ratings)
    9.0
    (19 ratings)
    Likelihood to Renew
    9.0
    (40 ratings)
    9.5
    (2 ratings)
    Usability
    5.2
    (28 ratings)
    10.0
    (15 ratings)
    Availability
    9.1
    (6 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (26 ratings)
    1.2
    (14 ratings)
    In-Person Training
    9.1
    (6 ratings)
    -
    (0 ratings)
    Online Training
    8.6
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (8 ratings)
    5.0
    (1 ratings)
    Configurability
    2.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    1.0
    (1 ratings)
    Product Scalability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KeapMYOB
    Likelihood to Recommend
    Thryv
    Keap is very good at contact management and automation creation but weaker at email campaign creation. I was particularly interested in a function where when manually entering a new contact, you are then able to email that contact using a premade HTML template. It will currently not do this. There is a workaround, but it is unnecessarily ponderous.
    Incentivized
    Read full review
    MYOB
    MYOB is suitable for any business. I have two different businesses and both use MYOB effectively. I use MYOB to pay wages every fortnight for both businesses. This enables me to track exactly what is happening with everyone's different sick leave and holiday entitlements easily. I'm also able to keep track of expenditure and balance and reconcile the accounts against bank statements.
    Incentivized
    Read full review
    Pros
    Thryv
    • Pricing: Keap Max Classic (formerly Infusionsoft) is affordable for nonprofits and small businesses and includes all the automation features we need!
    • Customer Support: Our onboarding and success coaches have been so helpful, taking into account some unique processes we have and finding solutions.
    • Updates: Keap is constantly providing more and better solutions!
    Incentivized
    Read full review
    MYOB
    • MYOB is very easy to navigate and find the correct information.
    • The Help section was very straight forward and very easy to learn.
    • MYOB was a great accounting tool for our business as it provided the accountant, sales, etc all of the information they need all in one place.
    Incentivized
    Read full review
    Cons
    Thryv
    • More articles and videos on how to use the various functions of Keap
    • Having representatives designated to certain regions or companies for a point of contact when help is needed
    • More options when building the emails. While the click and drop options can be a plus, they can also be negative because you are limited to image and text sizing and positions
    Read full review
    MYOB
    • [In my opinion,] horrible interface to import data
    • [In my opinion,] user interface stuck in 1995
    • Needs improvement to usability
    • Contestant price increases
    • [In my opinion,] new in-app advertising is annoying
    • Countless different windows to do simple tasks like onboard an employee
    • [In my experience,] too slow
    Incentivized
    Read full review
    Likelihood to Renew
    Thryv
    We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.
    Read full review
    MYOB
    Our clients seems hesitant to change softwares so I don't see why we wouldn't be renewing with MYOB
    Incentivized
    Read full review
    Usability
    Thryv
    You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.
    Incentivized
    Read full review
    MYOB
    Still 10 for me, I have no problem at all using this toll even it hangs sometimes, I need to log in again to refresh it and it always ask to update the MYOB app. i Also like the security of this platform, iT always asks for the code (before logging in.
    Incentivized
    Read full review
    Reliability and Availability
    Thryv
    There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.
    Read full review
    MYOB
    No answers on this topic
    Performance
    Thryv
    OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
    Read full review
    MYOB
    No answers on this topic
    Support Rating
    Thryv
    Generally, very responsive support for even our more complicated issues. We do have some open issues that we need resolutions on and that I understand are complicated and will take longer to resolve but the open issues are significantly impacting to our business.
    Incentivized
    Read full review
    MYOB
    MYOB accounting software basically works but looks and functions like 1998. Unfortunately their Antipiracy licensing system is absolutely TERRIBLE and verging on nearly criminal, scam! You must CONFIRM each and every data file and when it doesnt work you have to PAY THEM to fix their own file protection issues. If you dont pay them, they hold your data hostage as your company accounting information file becomes READ ONLY. Permantly, unless you pay them. This is a total extortion SCAM. I cannot believe a company can operate this way. With a lot of better product available... i dont imagine MYOB is going to survive much longer.
    Read full review
    In-Person Training
    Thryv
    I have been to a number of in-person training sessions over the years with Keap and all of them have been FANTASTIC. They really put a lot of time and effort into these sessions. Staff and facilitators go out of their way to ensure that participants are getting what they need.
    Incentivized
    Read full review
    MYOB
    No answers on this topic
    Online Training
    Thryv
    The results of training online are often based on how people learn. The training was great but with feature updates, you just have to get in there sometimes and do it! The training definitely lays a firm enough foundation for you to be successful even if its can't be updated with every feature update.
    Read full review
    MYOB
    No answers on this topic
    Implementation Rating
    Thryv
    Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
    Read full review
    MYOB
    No answers on this topic
    Alternatives Considered
    Thryv
    Keap is fast. The learning curve is shorter and they have an academy for learning with videos quite extensive that explain a lot of different scenarios, specially when you need to customize scenarios of automations and segments. Is cheaper if you consider that this services CRM + Mailing don´t come often in one package and the realiability to send mails is quite good.
    Incentivized
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    MYOB
    Not even close. Though I will say MYOB had a budget module where Zoho Books doesn't which is one thing severely lacking in Zoho Books. On the other hand, Zoho Books allows for payment processing integration without trying to get a cut from the process whereas MYOB allowed for payment processing but you had to go through their service only and it wasn't cheap.
    Incentivized
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    Scalability
    Thryv
    You get a lot of features included, but you don't need to use them all at once to start seeing an effect. When you are ready to use them, they are there. It also scales without costing too much money.
    Read full review
    MYOB
    No answers on this topic
    Return on Investment
    Thryv
    • Automation has allowed us to be more engaged and invested in our customers by reminding us about birthdays and other important events in their lives so that we can celebrate with them.
    • We lacked the manpower to sell and distribute orders online before setting up the payments and automation features. We now collect $5k+ a week in lost sales through online ordering.
    • List cleaning functionality and engagment settings have allowed us to run a 40-50% email open rate that allows us to create an engaged community around local events and opportunities as well as sales and special offerings.
    Incentivized
    Read full review
    MYOB
    • Made a life a lot easier by removing a lot of separate entries in multiple excel sheets
    • With all of the relevant information in one place, it is easier to process payments.
    • Most of the business only have one person doing the payroll compared to the team effort.
    Incentivized
    Read full review
    ScreenShots

    Keap Screenshots

    Screenshot of a Keap invoiceProduct screenshotScreenshot of the entire sales pipeline displayed in one view.