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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Keap

    Score6.2 out of 10
    N/AKeap is a small business-focused, comprehensive sales and marketing platform which combines basic contact management, CRM, marketing automation, and e-commerce capabilities into a single, subscription-based SaaS product.

    $199

    per month

    Sage 100cloud

    Score7.2 out of 10
    Small Businesses (1-50 employees)
    Sage 100 (or Sage 100cloud is a business management software offering a broad range of modules designed to meet the many needs of virtually any business. It encompasses financial operations and accounting, payroll, business intelligence, CRM, eBusiness, manufacturing and distribution.N/A
    Pricing
    KeapSage 100cloud
    Editions & Modules
    Pro
    $199.00
    per month
    Max
    $289.00
    per month
    Max Classic
    Contact Us
    per year
    Sage 100 ERP Standard
    Custom Pricing
    Per Seat per Month
    Sage 100 ERP Advanced
    Custom Pricing
    Per Seat per Month
    Sage 100 ERP Premium
    Custom Pricing
    Per Seat per Month
    Sage 100 ERP Online
    $0
    Per User per Month
    Offerings
    Pricing Offerings
    KeapSage 100cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAll plans with 1 user and 500 contacts. The price is $30.00 for each additional user.—
    More Pricing Information
    Community Pulse
    KeapSage 100cloud
    Considered Both Products
    Thryv
    Chose Keap
    Infusionsoft would rank below every VRM I listed in an overall score. It is less expensive than Salesforce but the price variance isn't really enough to help infusionsoft. Infusionsoft is a little easier to use than Prosperworks but with a price of $600 per month and $7 per …
    Incentivized
    Sage
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    74 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    73 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    74 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    66 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    69 Answers
    No answers on this topic
    Features
    KeapSage 100cloud
    CRM Project Management
    Comparison of CRM Project Management features of Keap and Sage 100
    Feature
    Keap
    7.7
    29 Ratings
    7% below category average
    Sage 100
    -
    Ratings
    Task management8.820 Ratings00 Ratings
    Billing and invoicing management7.416 Ratings00 Ratings
    Reporting7.127 Ratings00 Ratings
    Automated CRM activity logging6.41 Ratings00 Ratings
    Sales pipeline management9.11 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Keap and Sage 100
    Feature
    Keap
    5.9
    152 Ratings
    28% below category average
    Sage 100
    -
    Ratings
    WYSIWYG email editor9.050 Ratings00 Ratings
    Dynamic content8.947 Ratings00 Ratings
    Landing pages4.0136 Ratings00 Ratings
    A/B testing6.410 Ratings00 Ratings
    Mobile optimization4.5126 Ratings00 Ratings
    Email deliverability reporting4.5151 Ratings00 Ratings
    List management4.5149 Ratings00 Ratings
    Triggered drip sequences9.049 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Keap and Sage 100
    Feature
    Keap
    5.5
    153 Ratings
    29% below category average
    Sage 100
    -
    Ratings
    Lead nurturing automation5.0148 Ratings00 Ratings
    Lead scoring and grading4.0130 Ratings00 Ratings
    Data quality management4.5131 Ratings00 Ratings
    Automated sales alerts and tasks5.0140 Ratings00 Ratings
    Automated follow-ups9.11 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Keap and Sage 100
    Feature
    Keap
    8.0
    90 Ratings
    10% above category average
    Sage 100
    -
    Ratings
    Calendaring9.089 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Keap and Sage 100
    Feature
    Keap
    6.4
    150 Ratings
    6% below category average
    Sage 100
    6.8
    20 Ratings
    10% below category average
    Dashboards7.255 Ratings8.213 Ratings
    Standard reports4.0146 Ratings6.419 Ratings
    Custom reports8.0137 Ratings5.818 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Keap and Sage 100
    Feature
    Keap
    5.7
    144 Ratings
    25% below category average
    Sage 100
    -
    Ratings
    API8.0127 Ratings00 Ratings
    Role-based workflow & approvals4.5110 Ratings00 Ratings
    Customizability5.0140 Ratings00 Ratings
    Third-party software integrations7.31 Ratings00 Ratings
    Mobile app for sales & marketing automation5.51 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    7.9
    10 Ratings
    5% above category average
    Pay calculation00 Ratings7.110 Ratings
    Benefit plan administration00 Ratings6.18 Ratings
    Direct deposit files00 Ratings9.510 Ratings
    Customization
    Comparison of Customization features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    3.8
    11 Ratings
    66% below category average
    API for custom integration00 Ratings3.78 Ratings
    Plug-ins00 Ratings3.911 Ratings
    Security
    Comparison of Security features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    9.1
    18 Ratings
    8% above category average
    Single sign-on capability00 Ratings9.817 Ratings
    Role-based user permissions00 Ratings8.317 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    7.2
    20 Ratings
    7% below category average
    Accounts payable00 Ratings8.120 Ratings
    Accounts receivable00 Ratings8.416 Ratings
    Global Financial Support00 Ratings4.86 Ratings
    Primary and Secondary Ledgers00 Ratings7.29 Ratings
    Journals and Reconciliations00 Ratings8.110 Ratings
    Configurable Accounting00 Ratings7.78 Ratings
    Standardized Processes00 Ratings7.78 Ratings
    Inventory Management
    Comparison of Inventory Management features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    8.3
    14 Ratings
    4% above category average
    Inventory tracking00 Ratings8.214 Ratings
    Automatic reordering00 Ratings8.510 Ratings
    Location management00 Ratings8.18 Ratings
    Order Management
    Comparison of Order Management features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    7.8
    13 Ratings
    2% below category average
    Pricing00 Ratings8.113 Ratings
    Order entry00 Ratings7.713 Ratings
    Credit card processing00 Ratings8.812 Ratings
    Cost of goods sold00 Ratings8.413 Ratings
    Order Orchestration00 Ratings6.46 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    8.0
    10 Ratings
    6% above category average
    Billing Management00 Ratings6.98 Ratings
    Cash and Asset Management00 Ratings8.19 Ratings
    Travel & Expense Management00 Ratings8.47 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.16 Ratings
    Period Close00 Ratings8.19 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    8.0
    5 Ratings
    5% above category average
    Budgeting and Forecasting00 Ratings9.04 Ratings
    Project Costing00 Ratings9.03 Ratings
    Cost Capture00 Ratings8.04 Ratings
    Capital Project Management00 Ratings8.63 Ratings
    Customer Contract Compliance00 Ratings7.83 Ratings
    Project Revenue Recognition00 Ratings7.83 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    5.3
    2 Ratings
    29% below category average
    Project Planning and Scheduling00 Ratings7.02 Ratings
    Task Insight for Project Managers00 Ratings7.02 Ratings
    Project Mobile Functionality00 Ratings5.02 Ratings
    Definable Resource Pools00 Ratings5.01 Ratings
    Grants Management
    Comparison of Grants Management features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    7.0
    2 Ratings
    6% below category average
    Award Lifecycle Management00 Ratings7.02 Ratings
    Procurement
    Comparison of Procurement features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    5.4
    3 Ratings
    27% below category average
    Bids Analyzed and Compared00 Ratings5.01 Ratings
    Contract Authoring00 Ratings5.01 Ratings
    Contract Repository00 Ratings5.01 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings10.02 Ratings
    Supplier Management00 Ratings8.13 Ratings
    Risk Management
    Comparison of Risk Management features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    4.4
    1 Ratings
    42% below category average
    Risk Repository00 Ratings5.01 Ratings
    Control Management00 Ratings5.01 Ratings
    Control Efficiency Assessments00 Ratings5.01 Ratings
    Issue Detection00 Ratings3.01 Ratings
    Remediation and Certification00 Ratings4.01 Ratings
    Logistics
    Comparison of Logistics features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    7.8
    4 Ratings
    11% above category average
    Transportation Planning and Optimization00 Ratings10.03 Ratings
    Transportation Execution Management00 Ratings10.02 Ratings
    Trade and Customs Management00 Ratings7.02 Ratings
    Fulfillment Management00 Ratings10.03 Ratings
    Warehouse Workforce Management00 Ratings7.63 Ratings
    Manufacturing
    Comparison of Manufacturing features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    8.3
    5 Ratings
    10% above category average
    Production Process Design00 Ratings8.42 Ratings
    Production Management00 Ratings8.43 Ratings
    Configuration Management00 Ratings10.03 Ratings
    Work Execution00 Ratings10.03 Ratings
    Manufacturing Costs00 Ratings5.03 Ratings
    Supply Chain
    Comparison of Supply Chain features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    7.1
    5 Ratings
    3% below category average
    Forecasting00 Ratings6.04 Ratings
    Inventory Planning00 Ratings7.55 Ratings
    Performance Monitoring00 Ratings7.55 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Keap and Sage 100
    Feature
    Keap
    -
    Ratings
    Sage 100
    2.6
    2 Ratings
    96% below category average
    Proposal Management00 Ratings1.01 Ratings
    Product Master Data Management00 Ratings10.02 Ratings
    Best Alternatives
    KeapSage 100cloud
    Small Businesses
    SharpSpring (discontinued)
    Score8 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoho One
    Score9.2 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KeapSage 100cloud
    Likelihood to Recommend
    5.3
    (210 ratings)
    7.4
    (24 ratings)
    Likelihood to Renew
    9.0
    (40 ratings)
    7.6
    (5 ratings)
    Usability
    5.2
    (28 ratings)
    7.6
    (8 ratings)
    Availability
    9.1
    (6 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (6 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.0
    (26 ratings)
    9.0
    (3 ratings)
    In-Person Training
    9.1
    (6 ratings)
    -
    (0 ratings)
    Online Training
    8.6
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (8 ratings)
    6.0
    (1 ratings)
    Configurability
    2.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KeapSage 100cloud
    Likelihood to Recommend
    Thryv
    Keap is very good at contact management and automation creation but weaker at email campaign creation. I was particularly interested in a function where when manually entering a new contact, you are then able to email that contact using a premade HTML template. It will currently not do this. There is a workaround, but it is unnecessarily ponderous.
    Incentivized
    Read full review
    Sage
    Sage 100 has been well suited for running the monthly accounts receivable and accounts payable aging reports. This helps us track our accounts that need to be collected and payments that need to be made. Our field operations team has been slow and unwanting to adopt the Sage Field Ops just because they're resistant to change and technology. It's less appropriate for really detailed accounting reports spanning for long periods of time with all accounts because it takes a very long time to run and process.
    Incentivized
    Read full review
    Pros
    Thryv
    • Pricing: Keap Max Classic (formerly Infusionsoft) is affordable for nonprofits and small businesses and includes all the automation features we need!
    • Customer Support: Our onboarding and success coaches have been so helpful, taking into account some unique processes we have and finding solutions.
    • Updates: Keap is constantly providing more and better solutions!
    Incentivized
    Read full review
    Sage
    • Simple to implement and use. Operation very intuitive so new employees are quickly trained.
    • It is very flexible with many modules and many features allows for easy customization to suit particular needs of any department or company.
    • Context sensitive help, training and support make it easy for a company to operate with out a lot of additional outside tech support.
    • Scalable plenty of room to grow as the business grows without being bloated.
    • Pricing is very reasonable.
    Incentivized
    Read full review
    Cons
    Thryv
    • More articles and videos on how to use the various functions of Keap
    • Having representatives designated to certain regions or companies for a point of contact when help is needed
    • More options when building the emails. While the click and drop options can be a plus, they can also be negative because you are limited to image and text sizing and positions
    Read full review
    Sage
    • Sage 100 at times will simply not connect to our server, we get remote support & all is well but, that issue tends to happen 2-3X a year.
    • Other than the above, I really can't complain. Coming from a more custom U.V. type database that used a whole bunch of codes to navigate, I think Sage 100 is 10x easier to use.
    Incentivized
    Read full review
    Likelihood to Renew
    Thryv
    We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.
    Read full review
    Sage
    I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.
    Incentivized
    Read full review
    Usability
    Thryv
    You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.
    Incentivized
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    Sage
    Overall Sage 100 has been pretty user friendly. If we have a question on anything, we are able to contact our implementation rep who helps us right away. Some of the Sage Field Operations may not be as intuitive for our field personnel to use. I wish the reports ran faster so that we could run and put together many reports quickly at once.
    Incentivized
    Read full review
    Reliability and Availability
    Thryv
    There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.
    Read full review
    Sage
    No answers on this topic
    Performance
    Thryv
    OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.
    Read full review
    Sage
    No answers on this topic
    Support Rating
    Thryv
    Generally, very responsive support for even our more complicated issues. We do have some open issues that we need resolutions on and that I understand are complicated and will take longer to resolve but the open issues are significantly impacting to our business.
    Incentivized
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    Sage
    Sage Support is very good. I usually get a person on the phone in a short time frame and usually get my issues fixed in one called.
    Incentivized
    Read full review
    In-Person Training
    Thryv
    I have been to a number of in-person training sessions over the years with Keap and all of them have been FANTASTIC. They really put a lot of time and effort into these sessions. Staff and facilitators go out of their way to ensure that participants are getting what they need.
    Incentivized
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    Sage
    No answers on this topic
    Online Training
    Thryv
    The results of training online are often based on how people learn. The training was great but with feature updates, you just have to get in there sometimes and do it! The training definitely lays a firm enough foundation for you to be successful even if its can't be updated with every feature update.
    Read full review
    Sage
    No answers on this topic
    Implementation Rating
    Thryv
    Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.
    Read full review
    Sage
    We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.
    Incentivized
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    Alternatives Considered
    Thryv
    Keap is fast. The learning curve is shorter and they have an academy for learning with videos quite extensive that explain a lot of different scenarios, specially when you need to customize scenarios of automations and segments. Is cheaper if you consider that this services CRM + Mailing don´t come often in one package and the realiability to send mails is quite good.
    Incentivized
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    Sage
    I didn't choose Sage 100 ERP -- it was already in use when I started at the organization over five years ago. It has the same types of pros and cons as other big hulking software suites meant to power the infrastructure of corporations. It's slow, tough to customize, and doesn't connect well with other software. It does bring all the information into one place, which is great
    Incentivized
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    Scalability
    Thryv
    You get a lot of features included, but you don't need to use them all at once to start seeing an effect. When you are ready to use them, they are there. It also scales without costing too much money.
    Read full review
    Sage
    No answers on this topic
    Return on Investment
    Thryv
    • Automation has allowed us to be more engaged and invested in our customers by reminding us about birthdays and other important events in their lives so that we can celebrate with them.
    • We lacked the manpower to sell and distribute orders online before setting up the payments and automation features. We now collect $5k+ a week in lost sales through online ordering.
    • List cleaning functionality and engagment settings have allowed us to run a 40-50% email open rate that allows us to create an engaged community around local events and opportunities as well as sales and special offerings.
    Incentivized
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    Sage
    • Sage 100 overall had a very positive overall ROI for the business. All users were making decisions based on the same information and valuable time was no longer spent trying to analyze data from a number of sources.
    • Moving the warehouses to using Sage 100 reduced the operating expense of the distribution side of the business by 5% on an annual basis (~$100K).
    Incentivized
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    ScreenShots

    Keap Screenshots

    Screenshot of a Keap invoiceProduct screenshotScreenshot of the entire sales pipeline displayed in one view.

    Sage 100cloud Screenshots

    Screenshot of General Ledger uses our exclusive dual grid entry for quick, efficient, and accurate data entry. The grid entry format allows you to easily customize the data entry screens.