Keatext vs. Mode Analytics
Keatext vs. Mode Analytics
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Keatext | Enterprise companies (1,001+ employees) | Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses… | $550 per month | |
Mode | N/A | Mode, or Mode Analytics, from ThoughtSpot since the June 2023 acquisition, is a business intelligence platform that unifies company analytics by bringing data teams and business teams together, so analysts can provide rapid answers to strategic, ad hoc questions. And, business stakeholder can access relevant data to answer their own questions which can often detract more impactful work. | N/A |
| Keatext | Mode Analytics | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Keatext | Mode Analytics |
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| BI Standard Reporting |
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| Ad-hoc Reporting |
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| Report Output and Scheduling |
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| Data Discovery and Visualization |
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| Access Control and Security |
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| Application Program Interfaces (APIs) / Embedding |
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| Keatext | Mode Analytics | |
|---|---|---|
| Small Businesses | Sogolytics Score 8.5 out of 10 | Yellowfin Score 8.7 out of 10 |
| Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Reveal Score 10.0 out of 10 |
| Enterprises | Verint Voice of the Customer Score 9.3 out of 10 | Kyvos Semantic Layer Score 9.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Keatext | Mode Analytics | |
|---|---|---|
| Likelihood to Recommend | 9.1 (6 ratings) | 8.1 (9 ratings) |
| Usability | - (0 ratings) | 8.1 (4 ratings) |
| Support Rating | - (0 ratings) | 7.4 (5 ratings) |
| Keatext | Mode Analytics | |
|---|---|---|
| Likelihood to Recommend | Keatext
| ThoughtSpot
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| Pros | Keatext
| ThoughtSpot
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| Cons | Keatext
| ThoughtSpot
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| Usability | Keatext No answers on this topic | ThoughtSpot
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| Support Rating | Keatext No answers on this topic | ThoughtSpot
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| Alternatives Considered | Keatext
| ThoughtSpot
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| Return on Investment | Keatext
| ThoughtSpot
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| ScreenShots | Keatext Screenshots |











